U. Med Spa

LOVED the results I got from having Botox with Carol. I’ve referred two of my friends to her and they loved the results as well. I’m a client for life!!!

I have been going to the UMedSpa for the last 3 months. I love all the staff. Lindsey is taking great care of me. I have several services and have been very satisfied. She is amazing at what she does. I am so looking forward to getting facials from Lindsey. This girl can do it all. Please check it out!!! A very satisfied customer.

Love it here!!! The girls are all so pleasant and friendly! They are definitely not the cheapest spa but Carol is awesome and I will pay more anyday knowing the job is done flawlessly! Great spa, great packages and great ladies!

I absolutely LOVE coming in for my appointments with Lindsey! Not only does she do a wonderful job on all my services, she’s sweet and so professional, as well. I’ve only had 2 sessions of laser hair removal and I’m already seeing great results! She’s very detailed with her work and makes sure I always leave happy. At the front desk, Armando is so polite when checking me in and booking my next appointments. The spa itself is so modern and clean! Very pretty place. I was looking at another review from an ex employee and I’ve NEVER experienced any of that negativity at this spa. Everyone has always treated me respectfully and with smiles on their faces. Thank you all at U Med for your hard work at meeting my skincare needs!

Carol is wonderful. I am a registered nurse and I am so impressed with her technique, knowledge and professionalism. I would never get injections from anyone else. I just relocated to Seattle, WA and will very likely go back to Dallas to see her.

I used them for 4 years for Botox and laser hair removal. Recently I bought a groupon and was told they wouldn’t take it because I used a groupon there in 2012. They also refused to take the value of the groupon toward another service, as is customary. The various people I spoke with were rude and dismissive. I won’t be returning.

I absolutely love UMedSpa. Carol is so sweet and patient. She asked me about my main concerns and talked to me about all my options. Kate and the front desk are precious! I’m an Esthetician and we don’t provide injections where I work. I refer all my clients who are interested in having fillers/​Botox to Carol.

The team at U Med Spa are absolute pros and they do a great job on all services. I primarily see Caycee for waxing services and she is fantastic!

I’ve been here a handful of times for facials. The facials are incredibly effective & have helped to clear my skin. Lindsey, is a great aesthetician, and has given me incredible facials that have been ultra relaxing and beneficial in treating my skin. She has helped me select quality skincare products to replace my existing skincare regimen. I highly recommend the salon!

So I checked for spas in my area with lipomassage and endermologie. Found this one. Called and was told about a special they had for 10 treatments for $ 500. Arrived at the facility to check it out for myself, was really NOT greeted until the ladies finished their conversation behind the counter. It was more of a, «Yes, can I help you»? I told them I wanted to ask about the services they offered. They stared at one another, but one young lady did get up and offer me pamphlets of the services. I said I’m interested in the lipomassage. One young lady immediately says we don’t do massages… I said yes I called and you do have lipomassage. She says, «oh I thought you wanted a massage».. I hate when people cut you off and don’t know what they’re talking about. I decided to ignore the sub par customer service so far and proceed with my mission. So I asked about the special someone told me about over the phone a week ago. They immediately said there was no special like that ever. I said, «Hmmm…» And proceeded to the door to leave. No one said Thank You, Sorry, Can we offer you another service… nothing. I walked out the door and then checked my phone for the website. Found the special! Went back in and said, «Is your website up-​to-​date? It’s on your website.» The young girl said, «No, it’s not on there». I then tried to show her on my phone and she said, «Oh you’re talking about a promotion we’ll have in December». I said, «No, it says fall special.» She then asked to see.. She said that was October, mind you it’s November 4^th. So I said, «So last week when I called there was a special. Last week was October. The special is over now.» The young girl said, «Yeah». I walked out the door once again. This is not only sad but pissed me off since this is the closest spa offering the service I need, but they certainly didn’t seem to want my business while other customers came in and was greeted heartedly. I felt like they thought I was LOST or something… like I didn’t belong in their spa. Too bad. I’ll continue to drive to downtown Dallas where I feel like a valued customer. Would NOT recommend. SMDH

I love U Boutique & Med Spa. I wouldn’t dare go anywhere else for fillers. I have been going to Carol Robinson for almost 8 years, most of my friends and family also go to Carol. You Should too

Today was my second visit to the med spa. The front desk staff had changed since the last time and unto were very friendly and polite. I saw Carol during both visits and she was wonderful. She explained everything to me, gave me options and advice and was sensitive to my concerns. I have and will continue to recommend my family and friends.

I’ve seen Sarah and Alena, both were great. They won’t perform services just for kicks, if you sign up for a service that they don’t think will work for your skin, they’ll tell you and then recommend something else — and it’s not an up-​sell. They have a membership that’s a great deal if you get more than one spa treatment a month on a regular basis.

I will start by saying that Carol is fabulous. I have used two Groupons in the past three years without issue. Today I went with the same Groupon that I had always used and it expires in four days. I was informed that the fine print now reads NEW CLIENTS ONLY. The front desk knew I was a returning clients with a Groupon. Did they bother to call me and inform me BEFORE I drove across the county? Did they ask me when I made the appointment? Did they offer to reimburse at least their portion? I would have stayed as a customer if they would have handled it differently. Very disappointing. Beware

They did my partners dysport and he loved them. I had done a bit of internet research on where to go in the area. The last place he had went to get botox ended up not mixing their injections properly and it had no effect the 3 times he went to them. He told the doctor here and she was offended a company would do things like that.
She made him feel right at home and he loved her. He ended up getting dysport injections and then shots in his jaws to make it look like he had cheek bones. He loved them.
He will be going back there for sure.

I left here with severe burns after the SECOND attempt of laser hair removal treatments because the first round did absolutely nothing. I revisited to have treatment redone and let their PA carol do treatment. she bumped up setting since no hair was removed for previous 6 treatments. She actually needed technician to help her and I was burned and scarred from her negligence. TERRIBLE PLACE. DON’T LET THEIR «PACKAGE DEALS» LURE YOU. IT IS NOT WORTH THE MONEY IF YOU LEAVE WITHOUT ANY RESULTS AND GET BURNED LIKE I DID. THOSE CREEPS ARE NOT RETURNING MY MONEY EITHER.

I love going to U Med Spa and receiving treatments. I am of different ethnicity and was also told that because of my background the lasers have a high risk of burning me because the laser picks up the pigment quicker. They thoroughly explained it to me and do not do it bc they are «racist» or don’t want to, they are simply safe unlike other places who take the risk. I would highly recommend this place if you are looking for honest people who know what they are doing to treat you.

For some odd reason Carol the owner will not work on you if you are not «white». I am mixed race she asked right off the bat. She told me I was not a good candidate for Laser because of my mixed ethnicity and skin color. I lived in Beverly Hills prior to moving here and NEVER had this problem. My best friend sells the Fraxel laser so I immediately called her and she could not believe she said this too me. I left confused and insulted. With that said I will make sure to spread my experience.

I went to Umed Spa for the first time to get dysport injections. I chose UMed Spa after reading positive reviews on Unilocal and Google. This is the first time I’ve ever had this type of procedure done and I was a bit nervous since I’m a newby at this kind of stuff, but the staff was friendly and knowlegeble, and made me feel completely comfortable. I was given clear information on what to expect before and after the procedure. Carol did the injections. She spent plenty of time with me explaining what she was going to do and what to expect during and after the procedure, and she gave me plenty of time to ask questions. The procedure went well and was less painful than I had expected. Before I left, I have to honestly say that I was expecting to have the staff members try to upsell me products, but I was happy to find that this never happened. Instead I got an unexpected friendly hug from Carol. The store looked very clean and the staff was professional and courteous. I have a free follow up appointment in two weeks since this is my first time to have injections and I’m looking forward to being a regular client here. I would definitely recommend UMed Spa for botox/​dysport injuctions.

I have been doing Botox Brow lift for the past year with my regular Doctor at the American Institute for Plastic Surgery where I usually see results within 72 hours. But I heard about U Med Spa running a Groupon special so I decided to try it and let Carol Robinson do my Botox brow lift. After the initial consultation she when ahead and placed 5 units of Botox above my brow but a very different place where my regular doctor places them. So I told her that normally I don’t get the injections in that area so then she ask me where my Doctor normally places them. I pointed out to her the area and the amount of units my doctor uses; so she proceeded to place the injections where I told her. I thought this was very unusual for a Doctor to ask a patient how the procedure is done. So 2 weeks past by with no results; so I made another appointment to see her. Her response was that sometimes the procedure doesn’t work, and it was best if I can obtain my personal records from my Doctor so she could see where my Doctor was placing the injections. I still had 10 more units left from my original purchase; so she ask me if i just wanted them on my forehead not knowing where to place the injections. I felt like she was shooting darts in the dark. At that point I was just frustrated that I had wasted my money and she never try to do the procedure right and wanted me spend more of my units to fix her mistake. Her attitude was very unprofessional and I felt like her goal was for me to use more Botox and spend more money and her not caring that I got the right results.

Love the doctor that does injections! She’s very sweet and professional, and she did a fab job!

I purchased a groupon for laser hair removal and have been nothing but satisfied with the service. The front desk staff have been friendly and helpful and Caycee does a wonderful job in making me feel comfortable and explaining the process. I will definitely go back.

I just had my underarms waxed for the first time and I have to say, I am TERRIFIED of needles or any type of pain — and guess what? No pain what so ever. Prior to my appointment, I was pacing their front desk area anticipating an unpleasant experience. Cassey was wonderful! The front desk ladies are wonderful, too — I am going to buy packages for other hair removal now that I know it is so painless! Much better than waxing for sure!

Love this place! Excellent customer service, convenient parking, can purchase cosmetics, skin care and get my custom brow shaping design all in one place! Very talented staff!!!

This spa is owned by Carol Robinson and let me say, she is absolutely amazing. First of all, what a lovely person she is. The staff at UMed is extremely friendly, professional and accomodating, too. I tend to give high star ratings, but I’d frickin’ give her a hundred stars if I could.
I’m no stranger to Botox and Juvederm injections (Oops, did I just write that?) Carol is an artist and expertly does these. I had someone wonderful I went to in the past when I lived out of state, but have to say Carol is the very best I’ve ever been to.
I also had a scar on my cheek that really had me very upset and self conscious. It’s something that affects your confidence and outlook in a huge way. She corrected it and had more knowledge and skill than the dermatologist and plastic surgeon I had seen. The correction didn’t happen overnight. Not from laser treatments (though they do offer those) or other costly procedures, but through her skill with a needle and syringe of Juvederm– which cost me way less. The process took time, healing, patience and a series of appointments. I wholeheartedly agree with the other poster who said her professional judgement, concern and determination to get it looking right are what make her so outstanding. She goes well above and beyond anyone in her field.
I call her my Fairy Godmother. And I mean it. I am so happy with my results, I was almost crying. Thank you so much, Carol! You have no idea how much you did for me.
ETA: The review claiming that Carol «will not work on you if you’re not white» has me shaking my head, it’s so ridiculous. Fraxel lasers pose a risk of PIH (post inflammatory hyperpigmentation) on olive to dark skinned individuals and it’s not uncommon for many to not want to risk the client getting bad, irreversible results. It has nothing to do with discrimination against anyone because of race– or anything else, for that matter.

I tried U Med Spa for the first time thru Groupon. It was for Botox and it was a great deal and the first time I ever tried Botox. This place to me is definitely more of a Med than Spa. It’s not very large and that’s not a big deal. But if your looking for a large spa that is quiet, this place didn’t strike me as such. However, I do not go to spa’s so I am no expert on the subject.
The Doctor who gave me my shots was wonderful. She made the experience very easy since I do hate needles. After getting the shots I was then on the email list and received a promotion for photo-​facial. There was two appointments, one for a consultation to see what my skin could handle of the treatment and if I should even get the treatment, which I appreciated, i do not want my skin more damaged if I do not have the correct skin type. I came in for my appointment and being someone who hates pain, my technician made the process fast though she couldn’t do anything about the pain because well, that’s part of the photo-​facial. She was nice and cheerful and very positive which is very helpful. My face was on fire for a good hour but after that it was tolerable and only took a few days for the redness and dark spots to be gone. I will definitely be interested in returning to do that procedure in the winter.
I didn’t find this place to be intimidating but I didn’t find it too casual either. I think people will be happy that there is a happy medium in the atmosphere.

I went there today and was deeply offended when I was told that I could not have laser hair removal because my skin is too dark. I think it is unacceptable for a business to choose to cater only to people with certain skin tones.

Became familiar with U Spa through a Groupon & have been a loyal customer ever since. There’s been no turnover so I like the fact I can develop a relationship with my specialist Caycee about my «Beauty Needs». From Kate and all her front desk staff to Carol the owner they make you feel comfortable and educated about what you are looking to do next. Once you become a regular they send you monthly specials on FUN things to try out. I love the spa and the location is great Legacy Village lots of places to eat after a beauty quickie.

I used a groupon today and had Carol for my first dysport injections. She was really thoughtful and amazing. I can’t wait for the next couple of days to pass to see the final results but I’m very impressed so far!

I dropped in on a Friday afternoon just to see if I could schedule an appointment for Saturday. Unfortunately I couldn’t but as I was standing there Carol (one of the PA’s) was at the front desk getting ready to leave for the day. She said she could fit me in immediately if I could do it then. Yes please!!! I travel constantly for work so getting an appointment anywhere is a struggle for me. Carol was a life saver!

The U Boutique and Med Spa is definitely more Med than Spa. Not the place you go if you want some quite pampering. Here is what my experience was like.
1. I booked a facial online with no problems.
2. I called the next day to add a massage and called every 15 minutes for an hour before someone answered the phone. They were able to add a massage with no problem.
3. The interior is very upscale med and not pampering spa. The music was very «euro club.» The waiting area is two chairs behind a divider/​wall. Next to each chair are the lone one-​person restrooms Ladies on one side and men on the other.
4. I was offered water which was delivered in a small plastic cup.
5. I waited for a few minutes and was wondering why I wasn’t taken back to the changing room. Ohhhh, that’s because there is no changing room. You undress in your treatment room and are given a robe and a tote bag if you need to move to another one.
6. The treatment rooms are basically rooms on either side of a short hallway. The main hallway. So while you’re in one of the rooms, you can hear the traffic going up and down the hall.
7. During both treatments, the crazy upbeat clubby music played. Every now and then it would be mixed in with a classical song. I had the massage therapist turn it off.
8. There was a lag between my massage and my facial and I had to sit on the massage table with the door open wearing nothing but a robe.
9. The treatments themselves were actually good. Charlie did my massage and except for her slight chattiness in the beginning, she was great. The esthetician was keen on expounding on the virtues of the clarsonic. However, I didn’t feel pressured to purchase one.
10. Check-​in and check-​out were smooth. When I asked about the music I was told that they often get complaints, that it’s the owner’s preference, and that they change the music when the owner isn’t there.
BOTTOM LINE: With all the great day spas in Dallas, including the Woodhouse Day Spa across the street, I see no compelling reason to go U Boutique and Med Spa.

I just moved to the area and saw this place, around the corner from me. It had been more than a suitable amount of time between my brow waxings. What with all the packing and moving. I’m particular about my brows and I was a devoted client to my last brow artist. So, I was afraid to try someone new. Brittany was recommended to me by the staff.
Let me just say, I’m sooooo happy I took the gamble. Brittany is fantastic! I lucked out with finding another artist. I’ve also taken advantage of one of their monthly specials (oxygen facial). Again, Brittany was my go to gal. It was a relaxing experience (except for the extraction part, I hate that part.) My skin was super soft afterward. I think I would’ve been happier with the results if I’d had some micro derm done as well. I believe I paid around $ 59? for the facial. I consider the hour of pampering worth it. Of course with the facial, comes the arm, hand and shoulder massage, warming mitts on the hands for extra moisturizing.
When I came out my facial. They were having an event in the lobby. Food, wine, and music were setup for a promotional event. It was an extra nice touch. I’m not sure how often they do such a thing? Unfortunately I couldn’t stay to enjoy it. Next time.