Sunlife OB Gyn

The doctors themselves are nice but office staff is horrible. They are beyond negligent, never call you back if you leave messages. You have to leave messages because they literally do not answer the phone. Not exaggerating either, I once called for test results a week after I was told they would be ready, 20 times back to back three days in a row and nobody ever picked up. Then I purposely dialed the wrong extension so I could speak to SOMEBODY, ANYBODY, and was told I would be called back that day and they did not call me back. I find it rediculous a doctor’s office doesn’t answer the phone, what if I was having an emergency. After previous suffering a miscarriage they do nothing to ease my worry. It took me till I was 16 weeks to even be seen since the person who was supposed to request my records didnt send it out when they said they would. Their online system to check your results isn’t working for me at all so I have no option but to wait until my appointment every month to hear anything. If you have previously had miscarried or are high risk I do not recommend this doctor’s office at all.

Total lack of communication after my appointment. After waiting over two weeks to hear back about urgent lab results, I called for an update & was told someone would contact me. A month after my appointment, I got a bill from the lab but have yet to hear back about the results! I went elsewhere in the meantime, of course, and would definitely recommend everyone to do the same. I don’t trust my health to a clinic that can’t be bothered to make a simple phone call to a worried patient.