Winn-Dixie

This place is the worst. Not only is most of the food expired but ever since they did away with the self check out, it’s just terrible. The lines are super long. I work around the corner and I can’t even run in there on my lunch break. Open more registers!!!

I have gone to this WD quite a few times. First the standouts: Eric the manager and James also a manager are excellent! Very attentive with great customer service skills. Anytime I need anything I go to them so I seek them out. They are the best things about this store. I have noticed that the store is generally clean and well stocked and I have no trouble finding what I need. Now the bad: Mona and Nancy. Mona is the lady that is over at the self check out. She is stoic and not helpful at all often displaying an attitude that she prefers to be elsewhere. Nancy was standing watching me while I was waiting for something at the service desk and didn’t say a word. No «Can I help you» or «I will be right with you». Not a word. I notice that she too has a serious lack of being friendly and personable. I try to go to another grocery store when I can honestly but if they are having a sale and I want something from there, I will go and just ignore those two ladies. Other than that, it is a good store. I have no other problems with them. The ladies in the bakery are always friendly saying hello, smiling and asking if I need help finding something and if so they can help me. I really appreciate that. Things like that is why people return. They get a thumbs up too as does Erick the cashier.

I bought the wings in the deli to eat. Wings were actually pretty good. Not as cheap as KFC but tasty.

I have yet to review a grocery store until today. Unfortunately I am starting with Winn Dixie because of the fact that I’ve never been so grossed out by a supermarket in my life.
We bought one of those prepared roasted chickens for dinner last week and cut into it only to discover that it was very undercooked. If that wasn’t bad enough wait until you hear what happens next…
When we called the store to complain they told us to bring it back for a refund, no apology.
When we returned it the manager gave us a refund on a store credit and had the chicken taken away. A few minutes later my husband called me over to the deli area in a very alarmed manner. The chicken that we just returned, the same one that was raw, had eaten and cut into, was returned to be sold. I took pictures because I did not believe my eyes! I will upload those pictures later when I get them off my phone.
When we told the manager she did not believe us so we walked her over and showed her. After all of that all that we got was an apology.
I will never go back to Winn Dixie!