Winn-Dixie

I live close to this store but I always go to Publix and avoided this Winn Dixie for a long time because I had several bad experiences with veggies I purchased from this location before their renovation. We just happened to be in the same shopping center and decided to pick up a couple of things instead of going across the street to Publix.
Vegetable and prepared food section is renovated nicely with wood floor and it almost make you feel like you are at Whole Foods or Fresh Market. But I was not crazy about the half of the store with concrete floor… I don’t know if they renovated the other half of the store at all… I had a pretty good shopping experience till we went to the self service register… My husband and I talked about how we should come to this store more often instead of Publix… well…ALMOST!
The cherry tomato I bought had a sign $ 2.99 but the register brought it up as $ 3.99. My husband and I both remembered reading the sign, 2.99. He stayed at the register and I went back to the vegetable section and snapped a picture of the sign that said 2.99. I showed the picture and asked one of the employees standing in front of the self service. I asked if it was bringing up incorrectly or the sign was misplaced and if they honor the price (as Publix always does). The lady went to the vegetable section again, came back and told me that I read the sign wrong and it says $ 3.99 and nowhere does it say $ 2.99. She said to me and my husband «I don’t know where or which store that picture is from but it is $ 3.99». We ended up getting the $ 2.99 price when I said ok, I’d like to take it back, I will just get it at Publix later.
After we paid, we again went back to the vegetable section and found out the lady removed the sign 2.99. Obviously, we had it on the picture and now it’s gone. If she had told me, I’m sorry we misplaced the sign but it’s really 3.99, I would have no problem but I’d never go back to a store that the employee calls a customer a liar for something that they made an error with. NEVER going back to Winn Dixie. I will stick with Publix even if I have to pay a bit more, I will at least leave the store with a big smile knowing I received an excellent customer service.

I must admit I haven’t been to this Winn Dixie (or any other) since high school (let’s not talk about exactly how many years ago that was but a long time ago). What can I say, I’m a Publix girl through and through. But I stopped by here randomly after a coffee run at the Starbucks in the same plaza. I was very surprised when I walked in. It was updated and very clean. The bakery and deli section is much nicer than I remember and they had fresh cooked rotisserie chicken on sale at the time of my visit. It looked a lot nicer than the Publix I usually go to. I love the savings you get if you use your Winn Dixie rewards card, especially on gas. If you haven’t been in awhile, I suggest you stop by.

This store is the bomb, great selections, not crowded, spacious