Main Street Pet Resort

Not impressed with this pet resort. At all! When you walk in, the building smells like pee, as if they don’t clean… Ever! It looks as though their ‘play area’ is a concrete area surrounded by a fence, no larger than my living room. (But I cannot be positive because they don’t give tours of their facility upon request) We have two large dogs, and have used boarding places all over the country. This is by far the worst, particularly considering their prices. I paid $ 70 per dog for baths on their last boarding day. When I picked them up, they looked as if they had been brushed but both smelled much worse than normal. I doubt they were bathed, unless it was days prior to pick up and the kennels are that dirty. Not worth the price at all, for boarding or bathing!

As an army officer who that never lives in one place very long, it was refreshing to find a place staffed by wonderful people who took excellent care of my dog, who also used to greet the staff with excitement.
Therefore, it is very upsetting to find that either the management or staff have changed for the worse. I dropped my dog off for the holidays, with her bed, instructions for the food, and her collar.
When I picked her up:
–she apparently had a urinary track infection
–was very dehydrated
–constipated
–her collar was broken
–the staff forgot to return her bed (which had been inventoried when i dropped her off)
–they also returned about half of her food (which should have been completely consumed during her stay)
In the past, my dog has always returned from Main Street Pet Resort happy and healthy. But after this many strikes in one visit, I will never use their service again. I don’t know what happened, but this is NOT the same terrific pet care facility we grew accustomed to.

Main Street Pet Resort is outstanding for grooming, pet daycare and boarding. My dog is energized when he returns from there! Main Street wisely limits the amount of pets they board so they can best care for them. It’s definitely quality over quantity at Main Street. For military stationed here: They pick up and drop off pets ($ 3 total for round trip) at Fort Leavenworth too so it’s very convenient. They also offer a military discount.
The staff are clearly animal lovers, as evidence by their happy pets who come to work with them. I like that you can pick up boarded pets on a Sunday too (between noon-​5pm). Main Street has ²⁴⁄₇ staff coverage too which is another great feature. I highly recommend this caring and professional team.

My two Basset Hounds spent the past four days at Main Street Pet Resort & Day Spa and they LOVED it! My husband and I recently moved to the Leavenworth area and this is where our dogs will be boarded and attend daycare while we are here.
Before I dropped my dogs off, I stopped by to view/​tour the facility. I met the owner and her niece, Julie, who is the manager. They stopped what they were doing and showed me the facility, which is all indoors (climate controlled), clean, and it is obvious that every worker truly cares about the dogs.
Main Street Pet Resort is in a great location in relation to Leavenworth — it’s on the way to the airport. Also, they are military friendly and offer a 10% discount to military families. Another added bonus is a complimentary bath when your dog stays 2 nights.
Our Basset Hounds will be back!

Listen up! If you live in or around Platte City and don’t send your pets here for boarding and grooming then you are missing out!
We have used Main Street for the past year that we have lived in Fort Leavenworth, and the staff are great — the groomers are talented. They took care of our two dogs with love and extreme care when we went out of town, and although they do fill up around traditional travel times, with a little planning (like all of us with pets have to do), you can have your pets stay here too! Our dogs love to go here, and they have the ability to room pets from the same family together. If you just need to get the dogs out of the house for the day (like we did when the movers were at the house) they can do that too.
One of the services they offer that was so helpful to us is pet pick up and drop off. For only $ 3 each way, they came out to Fort Leavenworth in the morning for grooming or boarding and then dropped them off in the evening once grooming was complete or their boarding stay was over.
We love our doggies, and one of the things we always have problems with is finding a place whenever we move that will love our dogs as much as we do. Main Street does, and we are sad to be leaving the area because of how well they have treated our pets!