I am conflicted about this place. I like it and hate it at the same time. I have been sporadically going to this place for over ten years and visit it each time I come to KC but one thing that has never changed is the staff’s customer service. I’ve personally met the owner and I can see why her staff are the way that they are. Rude, off-putting, never greet you when you come in the door etc. The ONLY great things about this store are the hidden gems, overall prices and $ 1 rack. I come back each year hoping for a good experience and leave with the same impression but I always find something good off the $ 1 rack. Thankfully that hasn’t changed!