Dino’s Pizza

We have been going to Dino’s for 7 years and spent countless amounts of money there. Today we ordered 30 mild wings for dinner. When I opened the containers I told my husband I thought they made a mistake and gave us plain. Upon further inspection I noticed there was some watery sauce on the bottom. I tried shaking them up and pouring it on top, but it didn’t stay on the wings at all. They were ok, but tasted completely bland. We didn’t have time to run back out or wait for a delivery, so we decided just to eat them. Halfway through, with 4 of us eating them, we opened the 3^rd and 4^th blue cheeses and they were both rancid. At this point I decided too much had gone wrong with our food to not call them. The person who answered the phone was sympathetic and said she would transfer me to the manager and they would figure out a discount or something for us. The manager was anything but sympathetic. He made a lot of excuses for how everything I was saying couldn’t be and said that I would have to bring the food in or he’d send out a driver, but otherwise he was unwilling to do anything. I explained to him that at this point in the evening we didn’t have time for either option and that if they see who my husband is, they’ll recognize that we order from there weekly and have never complained before. I told him I’d bring them the bad blue cheese tomorrow. I did take a picture of the completely bare wings that I could show him. I didn’t expect a full refund since we did eat half the wings before I said anything, but I can’t believe they were unwilling to do anything when taking into consideration our patronage. We will never be ordering from them again. They just lost hundreds of dollars a year over a bad $ 30 order that I didn’t even expect a full refund for.

Quantity over quality here but you get a lot of bang for your buck. $ 8 for a huge bowl of spaghetti, a loaf of garlic bread, and a side salad.
The fries were very soggy and under seasoned but what can you expect from an Italian restaurant.
BLT is bacon bits not bacon strips

This place is somewhat unknown, which is a shame. I consider it the best pizza in Plattsburgh if you like NY-​style thin crust. Their wings are also fantastic, and one of the few places locally that makes saucy wings.
The one thing this place is lacking just a bit is the service. Everyone working there is friendly and helpful, but they’re severely understaffed. There’s usually just 2 people working, who are trying to answer the phone, wait tables, and process take out and delivery orders. Because of this, they’re fairly slow and I’ve had orders get messed up, but they’re always apologetic about it.
If you can look past them being understaffed, they have great Italian food at reasonable prices.

My family and I order from Dino’s whenever we want pizza or feel like taking a break from making dinner. The pizza and calzones are better than most of the other numerous pizza places in Plattsburgh to choose from. We’ve never had problems when sitting at a table inside the establishment and have enjoyed our experience.. I have noticed a decline (almost gave them 3 instead of 4 stars) in the last couple of months in the pickup-​service and unfortunately the quality food. I shouldn’t have to make it a rule to always check my order before leaving to make sure I have the right pizza or food order. The salads used to be large and well put together. Lately they have had far less ingredients and my last antipasto salad was barely edible. Disappointed. That being said we will still order from Dino’s but I hope the takeout/​pickup service will improves to what it was before.