Compassionate Health Options

The process was much easier than I anticipated and the doctor and receptionist were both extremely friendly. There was a bit of a wait but it was worth it. You basically sit in a waiting room like any other Dr’s office for a bit while you answer basic questions on a clip board, The physical was brief and the Dr was willing to answer any questions I had. The receptionist was very informative and gave me several referrals and printed them out to take with me. She also took the time to explain the do’s and don’ts of medical marijuana while she printed out my paper work. An enjoyable experience, I’m glad I came to this location for my recommendation and will be going back next year.

I was rear-​ended about 10 years ago and from time to time still experience lower back pain from my injury. Not often but once in a while the pain comes back, so I received a medical cannabis card for my lower back pain about 4 years ago in Oakland and the doctor was very helpful and courteous and I paid around $ 50. Today I decided to visit this facility for the same issue. I thought it would be a pleasant experience like I had in Oakland, I was wrong. The doctor was rude and condescending and I basically felt like I was being interrogated. He right away made me feel like how dare I choose Cannabis as a medication and that I probably just want to get high. What’s funny is when I had my first card I barely used it but it was nice having it as an alternative option to pain killers. He made a big deal about my weight saying my weight was «Off the Charts». For $ 100 he ended up giving me a «3 month» card rather than an annual one like I received in Oakland. He said he would make it a year if I went and saw a real doctor first about my weight and blood pressure and then come back to see him. After being treated like that I wouldn’t go back to see him if he paid me to. I highly recommend not going here. They should change their name because there was nothing «Compassionate» about my experience. I’m sure maybe some of their other locations might be different but stay away from Dr. Robinson in Pleasant Hill.

Be warned!!! MAKE an appt or b prepared to waste hours watching people who come in after you be attended before you. $ 80, for just the piece of paper. Expensive both money and time wise. We all know the «drs visit“is a beurocratic formality and they are making it worse by adding more hoops to jump thru! The’yre friendly thats the only reason im giving 2 stars snd not 1. Ive been here 90 mins for f-​ks sake!

My experience here was great. They walked me through every step from the moment I walked in. Even though they were very busy I didn’t have to wait very long at all, and I still felt taken care of. The doctor was very knowledgeable and catered her advice to my specific problems. I will be recommending this place to everyone I know.

Very knowledgeable and compassionate service that is specific to individual’s health needs.

I accompanied my partner in hopes of receiving a cannabis ID card for her. This is the first time either of us had done this. The environment was that of a typical doctor’s office. The reception was very friendly and Dr. Hillman was very professional. We are nearing 70 and my partner, a liver transplant patient, has a long list of conditions and medicines, including chronic pain, seemingly making her a no-​brainer candidate for cannabis. Yet Dr. Hillman reviewed the entire stack of medical records my partner brought, and gave her a physical exam. And even though we are no strangers to cannabis, she taught us a lot about this amazing medicine, especially the different options for applying it relative to different conditions. The cost was $ 90 for the exam and $ 15 for the card, with no coupons or promotions.

I had a very good experience. Dr. Hillman was professional, interested, and compassionate to my specific medical condition and needs. Office is clean and paperwork was fairly quick and simple. I was in and out in about 30 min. It’s a little more expensive than some other places, but totally worth it for the professional feel and personable staff.

Easy appointment, friendly and competent staff — and Dr. Robinson was just great! No need for nervousness before you go in. This is a professional environment and you’ll feel very comfortable. They answer all your questions and provide all the information you need. So glad I went here and wish I hadn’t waited so long.

My husband scheduled an appointment after dealing with chronic back and shoulder pain which resulted in insomnia and other quality of life issues. He’d tried many traditional routes and was curious if this would work for him. They made him feel super comfortable and at ease from the get-​go. It was easy to get an appointment. The staff was friendly and knowledge. The doctor was legit and really took the time to review his medical forms and discuss his situation and concerns. Highly recommend.

I am brand new to the Bay area and brand new to the medicinal industry. After reading several reviews I thought I would give CHO a try. WOW am I glad I did! Jessica was a pleasure to chat with. She was both extremely friendly and helpful and made the experience a memorable one. After I got’ things in order with Jess I then met Dr. Solomon who was also very helpful. I was in-​n-​out (no, NOT burgers) in no time with my recommendation. I had a delivery after my appointment and everything went off w/​o a hitch. The entire process was as easy as taking candy from a baby (OK, taking candy from a dispensary). Consider me an extremely satisfied patient. I would highly recommend and will definitely return for renewal. Thanks to my new friends in Pleasant Hill.
«Brooklyn» Steve
P. S.- see you at the bowling alley some time Miss Jess: O)

Best cannabis doctor in the East Bay. Quick easy and affordable. Don’t bother with some unofficial place, that doesn’t offer a license to grow or a high quality ID card.

Professional. Friendly. Thorough. They cover all the bases and make one feel welcome and comfortable. It was a good experience and, since I have put this off for many, many years, it was way better than I expected.
The receptionist was very helpful and provided a lot of information. The doctor took his time to ask me questions and listen to my answers. He even provided referrals so I wouldn’t have to rely solely on medication (s). No judgements, no hassles, no making me feel like I’m asking them to do something illegal.
This is a good outfit. Recommend them highly. I will be back next year.

I got an appointment the day I called and had a delivery from one of the dispensary suggestions they gave me by 6pm that same day.
They were really nice and friendly and compassionate for sure.
I was worried about going to a doctor and not having them believe me, but Owen was great and totally saw where I was coming from and agreed that it might be a good idea to try cannabis for my illness.
Highly recommend!

this was my third time and third facility renewing my medical marijuana card and it was by far the most positive experience of the three. it’s located in a nice office in pleasant hill; not some dingy ill lighted building that makes you feel like you’re doing something illegal.
the receptionist was phenomenal! she was polite, fast, efficient, and knowledgeable. the doctor was wonderful and didn’t make me feel like i was being grilled or that i was wasting his time as i have felt in other facilities. he was a true advocate of medical marijuana and that was truly refreshing.
i never give anyone 5 stars because there is always room for improvement. the only suggestion i have for this business is that they replace or add more chairs in the lobby. the ones there are so low to the floor that it’s very difficult to get out of them.
i would recommend this facility to anyone in need of medical marijuana advise.

This was my first time getting an evaluation and card and wasn’t sure what to expect. I was pleased to find an office that was simple but clean and professional. The young woman at the «front desk» was very friendly and helpful. I had printed and filled out my paperwork before and they appreciated me being prepared. I would recommend anyone having a consultation to download the paperwork at home and have it all filled out and ready.
I had also printed out my health summary and list of prescriptions which made the visit go more smoothly and they told me several times how nice it was for me to have everything ready so try to come prepared if you can. If not, they will happily supply the necessary papers with pen and clipboard.
After she had gotten me all squared away with paperwork and copying ID etc I waited a short time to be called in to see the doctor, Dr. Grant Weiss. He was very friendly and put me at ease but I was also struck by his professionalism. Despite the relatively short visit time he was very thorough.
He read off my list of conditions on the health summary and asked me about each. He also asked me about my listed prescriptions and asked about other things I might have tried, both medicinal and such things as physical therapy and acupuncture.
During and after a short examination he explained different ways of using cannabis for pain relief, answered every question I had and reminded me of some legal and moral obligations such as never driving after using cannabis and always keeping it out of site and reach of children.
When we were done I was given back to his assistant who had me sign and initial a few things, took my picture and prepared my certificate (s) and card for my wallet. I was very pleased to find such an outstanding operation and will have no problem recommending them or going back from renewals. And all paperwork and the card for my wallet given same day at the appt!

In And Out, what more can i say