Cool Tops Cuts for Kids

Quick and easy haircuts for littles. Only downside is it cost me $ 20 for a scissor over comb haircut, my kid is afraid of the clippers we shouldn’t be charged $ 5 extra for that but whatever.

My kids have always had a good experience here and they come out looking like respectable children again. A little pricy but consistently good service.

maaaaaan! where do I start …
Terrible haircuts, overpriced, impatient staff (you work with kids for god’s sake).
I take my son in, he sits without any issues or fuss (unheard off), so I thought we were off to a good start. It was towards the end of the day, and other than the fact that were super rushed. The lady that were cutting his hair totally ignored what I was telling and decided to cut his hair the best way she saw fit.
Not coming back here every again.

I’ve been coming here for a couple years now. It is a great place for kids with it’s special seats for the children to have their hair cut and television screens to aid in the children keeping their focus.
The reason I didn’t give four or five stars is because I asked for a buzz-​like cut on the sides and long on top (high and tight). I had grown my son’s hair long enough to where it was just in his eyes so there would be plenty of hair to work with to achieve the style I wanted for Summer. I talked to the older lady with dark hair about my requests and she was fully onboard with long on the top, but by the end of the cut he had so little length on top that I lost all the hair he had grown and we walked out with the standard (what I call «The Hobbit») cut — layered everywhere and short.
I’m pretty disappointed. I want this place to be where I take my kids. I’ve had far better experiences requesting a specific style from Jenn. I wish I had made an appointment with her rather than just walking-​in and unwittingly playing «haircut Russian Roulette» when asking for something specific (and being told that my request would be honored!).
So, if you are okay with just any haircut then go here whenever. If you want a specific style, ask for Jenn, or keep moving.
Too bad — so much potential.

This place is awesome! ! Jennifer cut my sons hair and was so patient with him and did an amazing job. She was also very quick too They also save the baby hair and make a cute little first time paper with his pic on it. We are definitely going back!

Got our sons first official haircut done here! They offer toy cars, horses, etc for the children to sit in while they get their hair cut as well as a television for them to watch something fun. The woman who did my sons hair was so quick and efficient, that I never want to attempt to do a home haircut again (thats what we have done until this point). Because it was his first official haircut, they gave us a picture and a piece of his hair as a keepsake. At the end they gave our son a balloon, which he loved! Pricing is a little steep for a kids haircut but I would do it again and again just for the convenience.

Drove all the way from San Rafael to get here at 2pm only to find out that they are fully booked and they close early for a private party-​never coking here again!

I’m looking at my kid’s haircut and I can’t decide if he’s a blond emo or rolling high and tight with a longish top. Either way, when the woman asked me if she could use clippers and I said yes, I had no idea that she would ravage the beautiful blond hair on his head and leave him a floppy mess. The haircut is beyond uneven, sticks up on the sides and he is basically bald in the back. Thank goodness the stuff grows back.
Next time we’ll go to super cuts and hand him our iPhone. That would be a better choice.
Not to mention their tipping process is super awkward. You have to tell them what you want to tip them before signing, rather than discreetly writing it on the receipt. (We still tipped 25%, fwiw.)

Overall, my experience at Cool Tops Cuts for Kids has been good… except for today, when my son received a haircut by the owner Laila (not sure how you spell her name).
The location (in a shopping center, other things to do with the kiddos before and after) and setting (toys for kids to play with while waiting, car chairs, etc.) is great for small children. Not a whole of options around this area that are kid-​friendly, so Cool Tops Cuts for Kids is great in that sense. They give the kids a lollipop and balloon when they are finished. Jennifer is my ultimate favorite and I schedule her when it works out. Jennifer listens very well, takes a look at my son’s hair type and DISCUSSES what will probably work and won’t work on my son’s hair. Laila has cut my son’s hair once before, and she was my least favorite then.
I understand it was a bit chaotic today, due to the upcoming holidays. But aside to the fact that my son’s hair looks like Jim Carrey from Dumb and Dumber, what upset me the most is Laila’s inability to LISTEN, which I think is an important attribute when it comes to being a hairstylist. I showed her a picture of a style from my phone, as a GUIDELINE. I understand that it’s not always realistic to get the exact hairstyle you want from a picture, lots of variables in hair type doesn’t always produce what you want. She glanced at the picture, turned around as I continued to tell her that, «I’m trying to grow my son’s hair out… I know it’s straight so I don’t expect it to look like the picture…» She turned her back on me and said, «yeah, yeah.» I knew I was screwed right there and should have stopped. When a stylist isn’t listening to you, that’s a bad sign. She said she was able to make his hair like the picture by layering and thinning… which I wish she would have slowed down, because I would have had the chance to tell her, we don’t need to make his hair look EXACTLY like the picture. Just use it as a guideline and discuss what would be best for his hair type. I don’t know if her english as a second language was a barrier, but I tried to be understanding in that sense too.
When I told her she was taking off more than I wanted (because I was trying to grow it out), she continued to justify her work to get the style from the picture. When she was done, I expressed how unsatisfied I was with the results. Especially since she took so much off and made him look like a jack-​ass. She continued to talk, and justify her reasoning for doing what she did to my son’s hair. I looked at her, blankly, waiting for her to see if she would even stop and show any concern that a customer was not happy with her work. And because she didn’t, I became more upset. She’s the owner and I thought customer service would be important to her. No apologies that I was unhappy with my son’s haircut, no offers to make it up. I truly felt like that woman didn’t care how I felt and how funny she made my son look.
I will go back to her shop because of convenience and Jennifer. Other than that — I dislike Laila’s inability to listen and her entitlement to being right. And my son’s haircut was terrible.

My son had haircut 3 times in the hair salon and it was never a pleasant one. It would take 2+ people to restrain him to the chair and he would always end up in frantic tears. It was probably my mistake for not bringing him to a specialized hair salon. Therefore, when I made an appointment here, I was skeptical.
To be honest, I don’t think the hair dresser was any better or specially trained. The end result was good; he looks like a stylish young fellow. However, the real difference lies in the environment. They use specially created chairs so children can sit on ponies or cars and they have small TV screen up so they can play cartoons for kids. They also have a special Toy section so kids naturally feel happy at the store. You can also get a free balloon at the end of the haircut.
I was surprised that my son was not kicking or screaming this time. He was upset but he sat through the haircut with little assistance from me or the hair stylist. He was distracted for the most part by TV and the free lollipop from the store.
Overall, it was a good haircut at a calming children-​friendly spot That is good enough for me. I am relieved I no longer need to wrestle with him during his haircut! The haircut costs $ 19.50 by the way. If you ask for specific style, you might have to pay more.

Great place to take small children for a hair cut. They did a great job on his hair and he was fully entertained the entire time. Didn’t cry once. He also got a balloon at the end for being so good. One happy Mom here.

Great place to take your little one for their first haircut. The chairs have little cars on them and they are great. Just took our 10 month old for his first haircut and he loved it. The staff was great and the hair stylist Danielle was great too. They even give you a polaroid of our little guy and a certificate along with some of his hair.

I didn’t get the name of the lady that did my sons haircut but she did a good job specially my son was screaming and moving the whole time.

My twins had a great first experience. The stylist (sorry, didn’t catch her name) was very patient with my fussy twin. I wanted them to have similar if not the same style, she did a bob cut for there first time, braided it to the side and put ribbons in. The car seat chairs were a plus, and the toys along with the TV kept them occupied. We will be back. Thanks

The good: I was able to get an appointment for my daughter relatively quickly. She needed a trim. The store was clean, decent parking, and had toys.
The bad: I told the woman I wanted a trim and that my daughter usually gets a bob. She rolled her eyes and said that people always do a bob and that I should cut her hair in an a-​line style so that it grows in better. I explained that we are trying to grow her hair out and she kept saying that the a-​line was better and said, «Here, I’ll show you» and started cutting my daughter’s hair. As she was cutting, she informed me that a-​line cuts COST MORE than a regular cut. I’ve never heard of something so ridiculous. Charging more if the client has a lot of hair and takes longer, sure. But a particular cut that you just forced on me costs more? Gee thanks, I guess I don’t have a choice since you already started. Now, if this woman was so set on a-​line being the way to go, you’d think she would do a great job? Nope. My daughter say extremely still (she loves haircuts), but it didn’t stop her hair from being jagged. The back wasn’t blended at all and had very choppy lines, not to mention a big dip in at the nape of her neck. She fluffed her hair around to try to hide the lines, but as soon as it settled, it was very apparent. Then there were the bangs. My daughter wears bangs and I expected them to be trimmed just so they were out of her eyes. Instead, I got a jagged, uneven line of about an inch of hair. They were SO short! Again, the woman swooped it and attempted to hide how bad they were, but it wasn’t helping. I got out of there as quickly as I could.
There is a sign at the register that talks about method of payment (not preferring cards), but they took my money anyways. We spent the next several weeks clipping back her choppy bangs because they looked so award. Her hair has grown considerably since the cut and there is a still a big, obvious notch missing at the hairline at her nape. The only way to fix it at this point is to cut her hair very short again to even it out.
Perhaps the other stylists are better, but the older woman working butchered my daughter’s hair and then there was the weird uncharge for an a-​line. I would definitely not recommend going to her at all. She will attempt to «upgrade» your cut and if your experience is like mine, you won’t have a choice and it won’t be worth the price.
And to be clear, I don’t just go around leaving negative reviews. I fairly tell my experiences and LOVE giving good reviews because not enough people do. However, I also feel that people should be aware of bad service so that they can make the most informed decisions. If you’ve had a good haircut here, awesome. That wasn’t what happened to us. I wish it was because this place is extremely convenient. Instead, we’ll be driving elsewhere.

Very happy with this salon, we had fun and my son looked great and was very well behaved, hopefully his next cut will go as smoothly.

Called to day to get an appointment. Tried the number twice, just in case I entered it wrong. Nope. It said the number had been changed and there was no new number. Seems strange. Are they closed now, or do they just not are about getting business? We have gotten 3 haircuts here. We just go because they have fun things for the kids to sit on and movies. These are the only reasons, as the hair-​cutting is sub par, unless you sit there and write a book about how not to make your kid look the one of the stars of Dumb and Dumber.

Nicole is awesome! She cut my daughter’s hair lickety split, braided it, put ribbons in it, then sprinkled glitter on top– she lived it and so did I! I will definitely come back!!!

We took our son here for his first haircut & Nicole did great with him !!! She wasn’t overly active with him, but she let us step in & help since he was not the happiest sitting in the chair. They both did great & his hair looks awesome ! He had WAY more hair than we realized ! We LOVE the certificate with the hair & the Polaroid… It really makes for a memorable experience ! Thank you again, Nicole !!!

The low rating is for our second experience with Danielle who was rude and impatient considering she cuts little kiddos hair. She didn’t even talk or engage with my son, seemed annoyed that he kept fidgeting and didn’t respond when she asked him to put his head down… um hello, he is 1, he doesn’t understand you! She kept sighing every time my son would wiggle or move around. After about 10 minutes it seemed as if she gave up and I had to repeatedly ask her to trim here and there because it was unfinished. When she was done, she quickly dusted him off and I had to ask her again for the brush because he had hair all over his neck, face, and clothes still.
The first time we went for my son’s first haircut we had Courtney and she was EXCELLENT! She gets 5 stars! She really knew how to work with our son who was only 10 months at the time. She was friendly, engaging, and very patient.
Next time I will be asking for Courtney or going to Avalon Salon across the street by Jamba.