Mike’s Camera

Just got out of Fry’s where no one could help me with my digital camera problem. So I decided to try Mke’s Cameras in Pleasant Hill. I’m glad I did. Charles D. was knowledgeable and extremely helpful. Great store. Glad it exists. I’ll be going back.

Wife went to Mike’s to look for a slide, film viewer/​scanner. She knew nothing and needed expert help. Kelly patiently gathered info, selected a product, opened it and took her through the operations explaining all the capacities (e.g. TV USB viewing). An extremely positive experience which ended in a sale. Customer service… that’s why we will be back.

Stopped in ²⁄₂₅ to copy photos to a thumb drive from my Mac computer. I had a large volume of pictures and wasn’t sure how to transfer them effectively. Employee Charles D assisted me and showed me how to do it. He gave me additional recommendations and was skilled on the Mac computer. Service above and beyond. Thank you Charles.
I originally came to Mikes for service on an older camera, but it was unable to be repaired.
I have not shopped here before but I can tell you I would give my business to a local retailer any day over a big box store. Personal service, extra help from staff even though I did not purchase.
I will be returning to buy a tripod for my daughters birthday.

Yes. Quality camera stores are further and farther between these days. I have a kid that’s exploring her options in multiple fronts of digital creative media. She’s accomplished and articulate in the subject matter.
I accompanied her into the store and Stephen was amazing! We geeked and ‘photo headed’ for about 30 minutes! Our needs today were pretty simple … They were met and exceeded! Because of Stephen and a well inventoried and merchandised shop, I guarantee this will be a first stop for future purchases!
An amazing shop if you have that itch!
Great Job guys!

Thought I heard some good things about mikes camera but after visiting the Dublin and pleasant hill locations I was very disappointed. I dealt with two store managers who weren’t helpful and pushed additional products and services on top of the camera I purchased. After wanting to return the camera the store manager at pleasant hill wouldn’t allow me to do so because one of the cardboard pieces were missing from the box. All of the camera and lenses and instructions were in the box but because the cardboard wasn’t we weren’t allowed to return a $ 600 camera. This is very unprofessional and makes no sense to me. I do not recommend buying a camera from mikes camera.

I rented a Nikon SB-​700 Speedlight from here and I will definitely be using Mike’s Camera as my go-​to until I can afford one of my own.
Walking in, the store is very clean and organized. The large metal prints on the walls look amazing and you can see employees working at printing upstairs. It looks like they carry a lot of stock for almost every camera imaginable.
Renting from here was super easy and affordable. My service was not the speediest, but since my guy was a new employee, that’s alright. While I was waiting I could overhear other employees helping out customers and they all seem very knowledgeable and they took their time with the customers, making sure all questions were answered. Definitely a great stop even if you just have some camera questions! I also hear their prints are great.

I looked up a few places for camera repair and went here because of its rating on Unilocal.My review is only for my experience with this visit. I did not buy any camera here nor did I avail their service. The guy at the store had a look at our camera as we explained the issue. He said that we would have to turn in the camera for a week to get back an estimate. If this is all he said, I would have not been offended, but, without even knowing what was the causing the issue he tried to convince us that the repair won’t be worth it and we should buy a new camera. Seriously? We backed off as soon as he started trying to sell without being bothered about our interest in getting the camera repaired. We later went to a different store and we had fabulous service for the same issue. They in fact felt quite the contrary about getting the camera repaired. We were glad we din’t avail the service from these guys.

I broke my memory card in my canon camera with all my baby and wedding pics inside… Long story short Mr. Charles Donaldson was able to salvage the card and get all the tiny broken peaces out, free of charge. Awesome service and will be coming to them exclusively… Will be telling all my friends. Highly recommended… And no pressure sales!

Stopped by here to have my prints scanned to CD, and I’m so glad that I did! Not only did I get a quick turnaround but the service and attention was far better than going to Walgreens, Kinko, or Costco. I’m would definitely come back and recommend this place to my friends and family.
The associate Abigail was very friendly and her warm greetings made me feel at ease.

Stood in the store for 15 minutes before someone asked us if we neede help. When they finally did they could not answer simple questions. Obvious they did not know the product. When the floor person asked another sales person for help, he said he was too busy and walked away. Bad vib in this place, like it was an inconvenience for us to be there.

Immediately greeted upon coming in, which never happens anymore these days. A++ for customer service. Impeccable service as I had many questions. For the sub par customer service, I will be loyal to this store. Thank you, Mike’s Camera.

I’ve been working and purchasing equipment for the past six months from Mike’s Camera. I’ve worked with a few employees and they all have been easy and very knowledgeable to work with. I had a problem with a tripod and they had no problem me bringing it back and exchanging for a better one. I even got money back because the new tripod was on sale. I would not have been able to do this by shopping online.

Very Happy and pleased with the fast and knowledgeable service. I have been in here multiple times and always left happier than when I came in. Thanks dudes @t.v.photography

Brought my old DSLR camera in that hasn’t been working but have been wondering if I should get it fixed or buy a new one. I showed it to them and they looked at and said it would cost $ 35– just to have them look at it and at least $ 200 for the repair. So, would be better to just buy a new one. Then I expected him to start selling me on a new one– but no, I had to ask him. I have been putting this errand off thinking it was going to be ordeal with sale man pressure but it was so easy.

I live in San Jose but have been here twice to buy film when I was in the area and needed to pick up a roll.
Friendly service but their rolls of 35 mm film are seriously overpriced. When I complained they did offer me a student discount (I only saved a dollar but I’ll take what I can get.)
Try ordering your film from B&H to save significantly. If you’re in the South Bay area, try San Jose Camera & Video. My film is generally around $ 4 cheaper per roll there versus Mike’s.

I am a photo student and I have tried to use this store on multiple occasions… Every. Single. Time. I go there they are out of everything. Whether it is ilford printing paper, to instax film. Completely unreliable !!! You would think if they’re selling out of something within hours of stocking it, they would order more ??? Staff is unknowledgeable and produces excuse after excuse with an unhelpful and ignorant attitude.
My thoughts, it’s not surprising stores that cater to this industry have been going out of business. I understand a decline in analogue photography but you would think there would be a more attentive and reliable staff to help with the dedicated customers keeping your business alive. With a staff like they have and the fact you can’t get anything here… I will not be returning. And will be telling my classes that despite their petty 10% discount for students, it’s not worth wasting your time going here to be sent somewhere else.

My wife just went in to get a small, odd-​sized photo printed for a gift. The service was wonderful, they helped her get it to just the right size (took 3 tries) and fixed the coloring. Before they left, he gave our 2-​year old daughter a light-​up ring that she’s in love with.
Very impressed with Mike’s Camera; we’ll be back for any printing/​camera needs.

MIke’s Camera used to be Wolf’s and I’m glad that there are still a few full service camera shops around. Yes, it’s easy to order online, but sometimes some «high tech — high touch» service is a good thing. Plus, the prices are competitive and there’s all those frames, bags, and other accessories to consider.

Right before my trip to Japan, I needed accessories to go with my new Samsung NX300. I Unilocaled a few camera shops, and regardless of the bad reviews I ended up choosing this place because of location.
I entered, and no one acknowledged me at first. Browsed around, and was then greeted by the store manager. He helped me out by showing me a few camera bags that I was interested in. Then he offered assistance from another associate. Even though I didn’t bring my camera, and they don’t sell Samsung products, they both were still willing to help me find a bag. I was here in the afternoon, and it was normal busy. As in one associate available per customer; I ended up being assisted by a third associate, Jon, who knew a little bit more about my camera. He grabbed some of the specs online; brought out a few new cameras that were very similar to mine in size and shape, and recommended bags that would help. He asked me questions about my trip: lighting situations, sites I plan to see, etc! Very knowledgeable about photography, and that’s a plus! Excellent service. He did a great job that I ended up buying a ProMaster Bag and lens filter. I never felt pressure to buy anything at all. Mission accomplished!
The store in general was clean and appeared well organized. Regarding prices, it would be hard to say what’s average or expensive here. I mean, it’s an expensive hobby in general. But I wouldn’t mind spending here often to find what I need.
Tips:
~ Bring your camera if you wanna try out certain parts or accessories.
~ Located in the RiteAid complex between Bank of America and Pet Food Express.

Wolf Camera is now defunct and has been replaced with Mikes Camera. Ive noticed that the products and prices have been raised a bit. Quality of product seems to be a bit better than Wolf used to carry.
Thanks to the TSA at either the Honolulu Airport or the Oakland Airport I had to buy a new tripod for my camera. They broke it in half not in any type of repairable way either.
The new tripod I bought was considerably more expensive now here than they were before. But the type and quality are better as well.
Ive also had a few things developed here too. I’m still ordering big orders from
because their app is much better than Mikes Camera.
However if you need the prints in an hour its well worth having them done here. I had our water camera from Hawaii printed here as well. They do have a membership program here just like the old place did too.
I wish their Mikes Camera app was better. If it was Id probably convert completely over to their services. Customer service is the same as before, nice. Ive never had an issue now or before.
They have a definite repeat customer from me.