Randy Bautista, DDS

Dr. Bautista and his staff were great! Chipped a front tooth and they made it better than before … in less than an hour. No hassle about using a Health Savings Account from out of state. They went out of their way to make me comfortable. Cost was extremely reasonable. Thanks Dr. Bautista!

Dr. Bautista and his staff are wonderful. They are friendly, courteous, genuinely caring, and up to date on the latest equipment and techniques. Gina the hygienist is FABULOUS. I have not had a bad experience here. My husband and I have been coming for a few years and have had excellent treatment every time.

I’m making this review with the gift of hindsight, as it’s been a few years since my last visit here.
In general, this is a nice office with a friendly staff. Dr. Bautista is very knowledgeable and the hygienist I’ve seen here has been very pleasant.
I knocked off 2 stars because of my last recommended treatment. In retrospect, it was somewhat aggressive. They recommended some heavy work, including a crown. I sought a second opinion that ended up being decidedly more conservative, but most importantly did not include a need for a crown. A few fillings and a few years later, everything is A-​Okay in my mouth, with no expected need for a crown any time soon.
A crown is a serious step, and one that shouldn’t be recommended lightly. I understand that dental opinions can vary tremendously, however in hindsight Dr. Bautista’s ended up being one I’m glad I didn’t follow.
This is just one experience, though. In fairness, my second opinion said that the tooth was close to needing a crown, and had I let it go for another year it would need it, but there was certainly enough good tooth left to warrant a regular filling.
I wouldn’t take that as a reason not to see Dr. Bautista.

Just an update, this place was very nice in my recent visit. I was getting some fillings re-​done and was completely nervous due to past experience with other dentists. But they where curious and nice and I didn’t feel a thing after getting numb up. Even during the shots to get numbed I felt a couple pitches, which is expected, but I think my nerves made it worse: P

Dr. Bautista and his staff are extremely professional and always friendly!
They treat me like I am a royal patient and I am an important patient. Dr. Bautista is professional, thorough, competent, patient, and knowledgeable. He also has the most gentle technique of any dentist that I have seen in a long time. It is obvious that he enjoys his work, and respects his patients. He is an honest person and efficient. My husband and I don’t live in the neighborhood anymore, but we drive all the way to Pleasant Hill and Dr. Bautista for many years!
I highly recommend this family practice and trust that those who come here wouldn’t need to look elsewhere!

Dr. Bautista, Gina and Staff are amazing! They have been great with rescheduling my appointments at the last minute. Gina does a fantastic job cleaning my teeth and Dr. Bautista is kind, personable and takes a lot of time with his patients. The staff are always friendly and helpful.

I just moved here and had to go through all the hassle of finding a new Dentist. After hours of research I came across Randy Bautista. So I decided to call and make an appointment for me and my husband. after I called I was told they have Saturday appointments *BONUS* Here are a few notes:
The Office: Was incredibly clean… Had some kid toys to entertain your little ones. You don’t spend much time in the waiting room, but if you have to spend time in there they have plenty of magazines. It a nice location in downtown Pleasant Hill, on Gregory
Receptionist: Are extremely nice and helpful! Were able to double check that they took my insurance before I made an appointment. When I had a work conflict they were able to reschedule me not once but twice in a timely manner.
Appointment Reminders: You receive a text about a week out to remind you of your upcoming appointment. If you don’t confirm via text they call you a day or two before to remind you. *BONUS*
Dental Hygienist: Are very nice and knowledgeable. Most important the do a GREAT job and get you in at out. A regular cleaning took 45 minutes.
Dentist: Is a very nice guy who seems to always have a smile like the picture. Very gentle and knows a lot about teeth. When I was just their the other day, he was able to answer all questions I had about my daughters mouth. He’s not pushy but does let you know about things they sell in the office.
I highly recommend coming here!

My daughters and I have been coming to Dr. Bautista for years. He is amazing with my kids. I thought they would have to go to a pediatric dentist but after a bad experience with that, I had them come to my dentist, Dr. Bautista. He has great bedside manner and makes you at ease. The staff is Super! They are so helpful with juggling appointments around when the schedule changes and accomodating us. They are a very professional and friendly neighborhood practice.

I’ve been going to Dr. Bautista since I moved to Pleasant Hill in 2009. I was lucky to find a good dentist on my first try! The staff is great and it’s a very friendly and comfortable environment. I’ve never had to wait more than a few minutes to get my teeth cleaned. They are also great with reminders through email, text, calls, pretty much whatever you use they can remind you by it. Dr. Bautista is great at making patients relax during the cleaning and check up (which is a great distraction from the discomfort of having sensitive teeth). All in all, its a win!

Only time I’ve ever got a filling that messed up my bite. Didn’t make me feel very comfortable either. Picking a new dentist this time around…

I still love coming to Dr. Bautista’s office.
There is still never a wait when I come in and everyone is friendly, professional, and quick with their work.
I recently had to reschedule an appointment due to morning sickness and everyone was really understanding and helpful.
Awesome dental office. I highly recommend it!

Dr Bautista and his staff were great! This is the first time a write a review but I felt like I had to. I took my 2 boys first was extremely happy with the care then I went my self. Now the whole family is going to him.
Loved the care from the hygienist and the girls at the front desk are super frienly.
I hope we can keep Dr Bautista as our family dentis for all our future generation!

Dr. Bautista did a crown for me last year. Today I had to go in to have a root canal done on that tooth. While I had my temporary crown in, I told Randy that I could not chew on that side of my mouth because it still hurt so bad. Before my appointment to cement the permanent crown on, I asked for a root canal since I was in so much pain still. Randy refused and told me there MIGHT be a chance that it calms down. With the pain I was having AFTER (3 weeks after) he had already worked on it he put the crown on with permanent cement instead of using a temporary cement to see if the pain subsided. Now I have a $ 1500 porcelain crown that will have to be drilled through or destroyed so I can have a root canal tomorrow. I have not been able to chew on the left side of my mouth for 13 months now because Randy Bautista will not listen to his patients.
Go someplace that you will be listened to. It may be that he did not do root canals and did not want to lose me as business. I don’t know. I do know he should have been more sensative to my needs as a patient and not billing me for work that I would need AGAIN. Now I am stuck getting more work, taking more time off work, and paying more than I would have the first time if he would have done his job correctly.

I found Dr, Bautista a few years ago when I moved back to the area and was blessed with insurance. I had 9 cavities at the time and very happy to leave dental schools for someone I could pick. I searched for reviews every where and liked the ones I read about him here and tried him out.
I found all the staff very nice and helpful. When getting 9 cavities filled you need a lot of patience… Dr. Bautista is patient but not a saint. He is good dentist that is very competent. He will not act like a baby sitter or feel bad for you. He will do what is best for your mouth and teeth. And that is what is most important to me.
I am very happy with all my teeth cleanings I have had and all my fillings are excellent as well.
I would only give 5 stars if I had my feet rubbed too!

Dr. Bautista is great, and his entire staff is wonderful. My wife and I were getting scammed by our last dentist so we were very cautious about finding a new one. We chose this place because of the great Unilocal reviews, and we were not disappointed. After seeing Dr. Bautista we found out that we both needed far less work than our previous dentist said we needed. I can’t say enough good things about this office. I highly recommend Dr. Bautista to anyone who is looking for an honest and very competent dentist.

I was apprehensive about finding a new dentist, especially since I had a traumatic experience in the past with a terrible dentist. I am happy to say that after doing a lot of research and reading reviews, I found Pleasant Hill Dentistry and Dr. Randy Bautista’s team and am so glad I did.
Everyone at the office is great… they are professional, personable, and I always feel very comfortable during my visits. Dr. Bautista enjoys what he does, cares about his patients, and is VERY gentle! I have been to his office 4 times so far (I had a cleaning, temporary crowns placed, a recheck, and permanent crowns placed)… I didn’t even feel it when he gave me shots to numb me up. Overall, every time I’ve been to their office, it’s been a pleasant experience.
I can’t say enough nice things. Seriously, for me to not have a mini panic attack about going to see the dentist is a big deal. If you are looking for a dentist and live in the area, make an appointment… or if you are like me and are nervous about finding a dentist, make an appointment :) You will soon be converted!

We originally picked Dr. Bautista because truthfully, he’s close by and he takes our insurance LOL. But we (my son and I) have now seen him for 2 appointments each, and we’ve been happy with the results and his office as a whole. :)
His staff is really friendly and his office and equipment are current. We didn’t have to wait a long time at all for our appt (a plus), and everyone made us feel welcome, especially since i had my crazy toddler in tow. :P
My 7 year old felt very comfortable with the dental assistant, the hygienist, and Dr. Bautista; they were all really nice and explained everything to me and him. Besides the usual toothbrush set they give the patient, they also gave me a little one for my toddler too (thanks, i needed that!).
For my appt, I came in on a Saturday (I needed to; I couldn’t drag my 19 mo old with me for that!). I really appreciate that he has some Saturday appointments! Dr. Bautista and Kelli the DA both told me I could relax and hang out however long I wanted, if I wanted to catch up on my gossip magazines LOL! I was highly tempted by such a generous offer to «get away» although I couldn’t. :)
I can tell that Dr. Bautista is all about patient teaching; he is very thorough in explaining everything. I happen to like that because I like to know what’s going on! The only thing is that for my second appointment, I was actually in a bit of a hurry and so I would’ve liked to pass on him explaining everything (the anatomy of a cavity, it’s location, etc) beforehand. It would’ve been great it he explained it during the filing procedure instead, but he probably had his reasons. It wasn’t a big deal breaker or anything, but I just realized I should’ve made it more clear I was in a hurry (instead of just asking how long it’d take).
All in all, I’m very happy we found his office and of course the rest of my family will go to him when the time comes. His location is super convenient (right on the corner of Gregory an Cleavland, right behind downtown PH) with lots of parking. Oh, and I almost forgot to mention the very thorough but very low pressure invisalign consult (for me). He explained everything about it and I got the financing info from his office manager, but there was definitely no pushiness to do it (although i really want to!), thank goodness!

Dr. Randy Bautista is an excellent dentist! Not only is he professional, but he takes the time to educate you on the procedure and treatment plan. He is very detail orientated and his staff is very courteous! Pam is very organized and happily answers any questions regarding payment and insurance. I feel, Dr. Bautista is open and honest about your treatment plan. He preforms the necessary work and makes you feel comfortable with the process. I trust him and would recommend him to any friends or relatives.
We started going to Dr. B is 2007 and then moved to New York. After returning to California, we now drive 2 hours just to see him. I would rather drive the distance knowing I am going to receive quality work and have a pleasant experience. :)

Dr. Bautista is, well, quite awesome. He is direct about solutions on how to benefit each patient yet maintains a level of friendliness that doesn’t scare or demean you. I have sent over 10 people his way and they all thanked me for it after and are reoccurring patients of his.
His staff is all very friendly and they are very accommodating.
I have been going for over 2 years and have absolutely zero complaints.
Located in an office building on the corner of Cleaveland and Gregory in Pleasant Hill, it is very accessible to anyone coming off 680 (within 2 blocks) and within walking distance of all of the downtown area of Pleasant Hill.

Dr. Bautista really is a fantastic Dentist!
I have been going here for years, even when it was previously ran by Dr. Wolske (who has since retired) and I have always been greatly impressed; not only with the professionalism of the doctors and staff, but also with how genuine and down to earth the doctor and staff seem to be.
The office is small, personable and will make you feel right at home; and for what ever the problem is, you can rest assure and know, that it will be taken care of gently and efficiently.
I have since had to find a new dentist being that I really can’t do the 30 min commute all the time, though this has been a long over dew review, and certainly well worth the 5 stars given.