Axis Community Health

Dr. Anuja Garg is extremely knowledgeable and dedicated. I feel I am in safe hands. She is a good listener. Her voice is soothing. The medicines she prescribed worked like magic for me!

Dr. Anuja Garg is excellent. She has the right kind of patience and knowledge to listen, understand and educate patients. I have learnt so much after discussions /​guidance from her. Every time I visit her I come out feeling better. If I have a smile today despite my preconditions it is due to Dr. Garg. I keep on record from deep sense of appreciation and gratitude to her. GOD bless Dr. Garg.
Narayana Yellambalase

My mom goes to Dr. Anuja Garg, whom she loves. Dr. Anuja Garg gets 5 stars. However, this review is for Axis Community Health. Here is why I give only 3 stars:
1. Not very good administrative staff.
2. Each appointment is only 15 minutes. Doctor can only discuss one issue during this 15-​minute appointment.
3. Nursing support staff never calls back.
4. High doctor turnover.
Here is why I didnt go lower than 3 stars:
1. Prescriptions are sent to pharmacy on time.
2. in the many years my mom has been going here, she has been happy with all 4 doctors whom she saw.

Most useless place ever. Staff are nice on the phone but totally uneducated in terms of process, customer service as well as common sense. No wonder no dr ever stays here and most MDs stay for a year then leave. The facility is a joke, aka trailer home. I called for refill request all I got is smart pants comments. It’s sad that medical or Medicare can only provide facilities like this to people who needs medical service. Honestly the healthcare system in California is horrible. Coming from the MidWest, any small clinic is way more qualified to treat people.

As a trained background passed senior caregiver have been unable to perform my job obtained last year because Rx that I must receive for my disability was guaranteed by information Axis stated I would receive before I booked and waited two months to transfer my medical care wasn’t received until my senior disabled employer protested at my 3^rd follow up appt. My PCP stated at my first and second appt. she would write my Rx when I provided previous medical record verifying why I was prescribed my Rx every month since 1998 for surgical damage medical mistake that was covered up since doctors and hospital refused to allow viewing of my medical/​hospital/​surgeon records nor provided copy directly to me. Only received from other medical provider not informed by them of required records needed for diagnosis/​treatment for massive surgical complications that I always discussed with EVERY Doctor who failed to perform any physical exam because surgery I stated I had consented had the WRONG scars on the wrong body part and wrong side! Not one Doctor said to me, «the surgery was not performed as your stated consent had been given»!
None of the doctors ever wrote any of the surgery errors or medical symptoms I discussed on any medical record which was reason I was having the medical consultation/​office visits;therefore, wrong incorrect and possible falsely written medical records by every Doctor.
Every medical record falsely writes that I had and continue to have «lower back».
I HAVE NEVER EXPERIENCED LOWER BACK PAIN BEFORE OR AFTER MY SURGERY. All medical testing has doctors writing false medical diagnosis/​symptoms for all my medical records;therefore, all have medical treatment errors.
Another surgery medical device was implanted with again same Doctor/​medical office/​hospital continuing to write the false medical record. I provided the incorrect/​amended records discussed with my Axis PCP who again stated she would write my Rx that I needed to perform my senior caregiving job (cannot work without my Rx; thus endangers my senior stroke disabled employer who cannot function without my care) .
My senior attended and witnessed PCP stating she would write my necessary Rx and my providing the Axis Doctor the records she needed at my 2^nd office visit and first on Feb. 26. Wrong address on my medical record one referral received very late. Phoned office manager,“where are all my referrals that I discussed at my Axis appt on Feb. 26, 2016 for ortho surgery, neuro surgery, neuro brain issues that ear, nose & throat surgeon were needed since repeated sleep testing wasn’t discussed by any past sleep specialists. Med records not provided for viewing or transfers/​major problems stages of sleep breathing immediately after incorrect surgery.
Where is the medical diagnostic codes for surgical mistakes/​complications CAUSE OF my medical problems still requires surgeries/​diagnoses for INCORRECT SURGERY which only one ethical Doctor at Stanford wrote on test, procedure she discussed with me while she performed TEST. Stanford medical mistakes as well no pre-​op performed so surgeon cancelled surgery because I had questions regarding why/​how medical implant would solve surgical nerve damage as I did not want another medical error/​Medical records destroyed previous doctors. luckily I HAVE but Axis needs transfer of those records.
Axis PCP received certified letter confirming all specialist referrals agreed would be written along with my Rx promised to me as I had fulfilled medical records provided to Axis PCP to perform my job since cannot wait any longer as no Rx received since Sept. 2015. Axis admin told me first week of Jan. they could write my specific unique Rx which I discussed before I chose this clinic waiting two months for first appt.
PCP at Axis tried to deny her statement she made at previous two appts When she stated «would provide my Rx no restrictions discussed at my first and second appts witnessed by my employer. The specialist referral was not written or received until after Complaint to office manager not receiving all referrals discussed ‘Feb. 26 and office was notified 5 days after all appts request viewing of that med record two weeks after receive copy for my personal file since CCHP failed to reply to many complaint letters with incorrect providers from health plan when case manager for 30 days gave names for PCP not available wasting my time on verifying PCP medical background, college ranking and class ranking at top or bottom for graduate.
Reviews of most Medicaid specialists by patients are 1.5 Thus requested immediate second opinion written referrals as too long to obtain appts. Too long, 60 days for appts. Guaranteed for 2 weeks not acceptable level by ‘Calif. health standards violations!
15 minute appointments ARE denial and rationing of healthcare as is the failure to write ALL referrals but only one per month so Calif does not pay for medical care in timely manner thus the patient becomes worse losing job!

I had to come here for a wellness check after having my daughter in July of 2015, my daughter was literally days old and it was the middle of summer, we showed up 15 minutes early for an afternoon appointment… THE DOOR WAS LOCKED! We could hear the staff inside laughing and joking with each other and we had to stand in 100 degree heat for more than 10 minutes!!! My husband was banging on the door and FINALLY someone came to open it, we went inside and there was NO AIR Conditioning!!! My poor tiny newborn was overheating while we waited to be seen! Then they took us into the exam room… oh my gosh… it was filthy. An old plastic shower curtain was the «door» to the room and ALL of the instruments were caked in dust, the walls were filthy, the floor was disgusting! I WOULDN’T EVEN WANT TO BRING MY DOG here for an exam, let alone myself and my 5 day old newborn! This place needs to be inspected and SHUT DOWN PERMANENTLY. I will NEVER go back there again, even if my life depended on it. Disgusting.

I’m not sure why Axis Community Health has so many polarizing reviews because I had a wonderful experience working with them. I had a qualifying life event and needed to change my healthcare insurance, but wanted help enrolling in the right plan. Alex Garcia spent more than an hour with me reviewing the process and helping me pick the best coverage. He was patient, knowledgable, and most importantly, extremely friendly. If anyone needs help in choosing a healthcare plan through Covered California or through health insurance agencies, I cannot recommend Alex enough. Thank you so much for your help, Alex!

This place always disappoints me with such poor management. The Doctor I’ve been assigned to is a sweet heart but, unfortunately the staff is never pleasant. First, the front desk in the medical clinic is awful, beginning with the receptionists, I am currently pregnant and I had to get one of my wisdom teeth pulled out due to early signs of infection. I had my husband call after my surgery to see if any Doctor could see me to make sure my baby was OK, as I was told that the surgery can cause immense stress on an unborn child which can lead to a miscarriage, (my chances were a miscarriage, or a bad infection and still have to have the tooth removed). The receptionist showed no compassion to my current situation, instead she questioned my husband and said «Why would she get her tooth removed then?» And after that was followed by a 4 weeks LATER appointment. –_​–
In a different appointment I let the receptionist know beforehand my only days off were on Thursdays however, she kept pushing me to take appointments on different days, so I REMINDED her I could NOT make it any other day as I had to go to work, so of course she gives me the FARTHEST out appointment on a Thursday. –_​–
Today, I went to the K– building they made my appointment for 8:30 am and let’s all not forget how petty these people are, God forbid you are 1 minute late they will no longer see you. I get there early and waited for them to open the door basically right at 8:30. Another patient walks in after me and gets called before me, I’m waiting for about 12mins in the waiting room with no acknowledgment, I didn’t even know who was going to help me if it wasn’t for me getting up and asking someone in their cubicle. Once its my turn to get seen, the lady had such an attitude and looked as if she HATED her job. She made a couple of mistakes on my paperwork and just crossed it off in pen. Then I go over the paper work and I notice she spelled my jobs name wrong. (I work at a Veterinary Clinic) which she spelled «vetnary». I asked her politely if she had any whiteout as she had spelled veterinary wrong. She hands me the white out and then is silent, I then asked if I was all set to go as my 2 year old had it with the long wait and being in a tiny little room, she says yes with an attitude and also didn’t even say «have a good day» or «good bye» until I decided to say it, and when she finally did say it also it went with another attitude and an unhappy face. She was very unprofessional, (saying things like that are common courtesy.)
Out of these experiences I really hope that I can soon find another provider, I never had this many issues with any of my previous clinics. It’s sad that even though the clinic is in a nice location the people that work there are definitely not fit for the job.

I was very skeptical on returning to Axis however I didn’t have much choice with my recent layoff and new insurance. When I arrived Dr. Kallem was very nice and went over and reviewed all my records as well as my reasons for visiting. She did exactly as I requested– I wanted a good overall check up including full blood work. Once completed and after returning she continued that same attitude of truly caring. I have to say my experience here with Dr. Kallem was far better than that I have EVER received at Kaiser. Definitely a great Dr. who cares about her patients!

My elderly-​parent has medi-​cal. He had pnuemonia and the emergency doctor recommended him to follow-​up with a lung specialist. I called them every other day for a week to get a referral. I never get to talk to the doctor to discuss his conditions even though I left numerous messages. I never got a referral. He finally went to a complete distress and got a heart attack. All these things could have avoided if Axis support was more helpful and gave him a referral on time.

Hard work doctor ladies under difficult financial constraints. Most of East Indian and mine seem very dedicated. Will be back — like I have a choice.
My money seems to goes toward fine eateries I must confess

I was about to lose coverage with my old job. But luckily Alex G. was there to work with me and save the day! He was knowledgeable and very personable. He made the experience easy and doable. If I have any issues with needing insurance in the future I will use Axis Community Health. I will be referring my friends very soon!

Brought my grandparents here for their Drs visit, am happy with the care and treatment they received. Very caring team and helpful.

Dr Priyanka Kellam is the PCP for both my mom and dad, who are 75+. She is one of the best doctors. They always have a smile after their visit. She recommends proper medications and takes good care of them. Dr Kellam is very knowledgeable and thorough professional. Keep up the good work. I would highly recommend Axis Health and Dr Kellam.

Dr Priyanka kallem is one doctor that can make my mum keep smiling the whole day. At 82 my mum is very attached to her for her kindness and ways of calming her down and solving the problem plus locating extra would be problems thereby preventing them. I need to bring my insurance over to Axis just to have her as my doctor. Dr kallem is definitely the best doctor of the year. Have you seen her make her appearance to her exam room to meet her patient you can’t beat that smile that says «I care» and really means it.

My mother and I are patients of Doctor Priyanka Kallem. She is such a nice and helpful doctor. She takes her time to explain everything very well and makes sure we understand what she is saying and what to do. She has made alot of effort especially on my mother who has a few health problems. She has helped her alot and is satified with Dr. Kallem. I recommend anyone to go to her and become her patient.

Worst medical clinic in the state of California. I’ve never heard of an annual physical being scheduled in multiple appointments at 3 months apart. It’s ridiculous and no one has time for that.
If this clinic is your primary care, you will most likely have a better relationship with your local urgent care facility because this clinic never has available appointments.
1 star only because you have to assign a star to review. Lol! #zerostars #ghettoclinic

I have appointment today at 9:00AM they call me around 8:00AM to cancel my appointment.
I ask them for new appointment they offer me new appointment after 3 months from today. she told me unfortunately thing happened we can’t control things even operator is telling me that they didn’t have enough Dr I think It’s so unprofessional…

As a healthcare taking care of those uninsured or with Medi-​Cal, they have some services you need such as medical or counseling. The downfall is it is very hard to get an appointment. Sometimes, you have to wait a month to get an appointment unless someone cancels same day. The other thing is you want to make sure you know the doctor you see. I used to have a great doctor there, but there was a time my medical doctor was busy, so I saw another one. Not the best experience. They didn’t understand my situation, so that had another doctor come in and take a look with them.
The place looks outdated, but I know they are working to get a new center. For now, you have to go to different places to get your lab work. It is not in all one place.

The staff (front desk) were really nice to me, even the one that looked like she’d be surly was actually really pleasant. The nurses were nice too, nothing phenomenal but I certainly wasn’t put off by any of them. The location and the rooms are a bit old, minimal, and have seen better days but that’s not a big deal.
I STRONGLY encourage to look up the individual doctor that you’re seeing here (I was just assigned one). There are sites that cover everyone. My review is for Dr. Anuja Garg which was not a very positive experience. Her ratings on other sites and from her previous practices are also very low (1.5 stars). I thought she talked down to me and outright rejected my previous doctor’s (who I had a relationship with over 10 years with) advice. I thought that was pretty flippant of her and she seemed to have made up her mind. She also cut me off and told me she could not diagnose everything which was a little rude, but I understand.
For what it’s worth, the other doctors listed that practice here have much better reviews. So you might have a positive experience. I think the place is well-​ran aside from this particular doctor and isn’t that terrible of an option if you’re down on your luck.