Fitness 19

Very convenient location and timing. The facility is quite clean and feels less crowded due to ample number of equipment they have.
What impress me here the most is affordable personal training sessions. I take 3 sessions a week and my trainer is do awesome that she just keep me focused on achieving my goals. As I am a working woman, they have very flexible timing for sessions.

This was a very good facility… BUT they have taken on the fitness 2000 members since their gym went out of Business… That was VERY nice of them… BUT…this gym is not Big enough to accommodate this number of people! There is not enough space or equipment! maybe if they took over the space next to them and added equipment it would be okay… but I am spending about 2 and a half hours there now for a 1 hour workout! to have to be waiting an extra hour and a half to get my work out done is NOT worth it… comments fall on deaf ears… join with caution…

I have been going here for over 10 years. The gym has great equipment and is kept clean and smells good.
It’s very well priced.
My biggest complaint would be that they do not keep up on refilling their sanitary wipe dispensers. So sometimes only one will have some, so you’d have to travel to the other end of the gym and possibly lose your machine or neither will have wipes stocked.
I only use their weights and machines. I have not tried any of their classes, or their trainers.
At key times (6pm to 9pm M-​F) it can become very busy, but with some flexibility in your workout routine you shouldn’t have to be waiting for machines too often.
The last thing I’ll mention is that I’d really prefer if they changed their hours.
They are only open until 11pm M-​F and until 8pm Sat and Sun.
They should change it to midnight M-​F and at least 930pm Sat and Sun.

This is a sorry excuse for a gym and apparently they don’t care. Incredibly indifferent staff that left me standing in front for 15 minutes. No actual locker rooms. Useless if you need to change out of or into work clothes. What kind of gym expects people to change elsewhere? People have jobs.

Five stars except for the old music they be playing all day like everybody is a old man. But whatever. Geeks running the show, but they don’t recognize the old geezers aren’t paying their bills at the gym. If they were they paying the bills they would be at Club Sport (it costs at least $ 150/​mo there) it costs about 7bucks a month here $ 15 for dual club Livermore/​Pleasanton for me.

Gym is very clean and smells good. You get for what you paid for, plain and simple. Getting too crowded lately so i tend to go later at night. Staff are friendly and nice.
I just wish they extend their hours on weekends

Great customer service nice people but they need to fix the water fountain. It so bad to drink hot water in the summer and test so bad. Hopefully they can replace it.

Service: ⁵⁄₅ Stars
walked in wanting to try the 7 Day trial pass here at this gym. The guy in front, Josh, helped me do that and he was very detailed with their prices and gave me plenty of options. He also explained every little part of the gym while giving me a tour about how everything is laid out for the members.
Theres only one studio and it was pretty room. They hold classes there by certain hours.
The locker room is what made it a 4 star instead of 5. It almost looked clean. til i went to the toilets. some people are just gross… they cant even lift their own toilet seat covers and toss em into the toilet. Well that being said, there should be more staffs to come in to the bathroom and keep it maintained. The locker area also had a funny smell.

You just have to know what you’re getting for what you’re paying. This gym is probably the cheapest in the area and it is great for it’s price. With their deals all the time, a monthly membership can range from $ 5 — $ 15 a month. I’m not sure about this gym in particular, but some Fitness 19’s offer a lifetime membership for cheap (less than $ 300).
Usually when I go to gyms looking to get a membership, I get these non-​educated sales people trying to sell me their highest membership and when I walk out, they beg me and drop their prices. At Fitness 19, I did not have to deal with the typical bad experience and their staff quickly ran over all of their options and got me signed up the same day. I had great experience with signing my membership.
As you can expect, a gym with such low prices is going to be crowded. They have plenty of cardio machines and even at their busiest times, you will be able to find an open machine. However, their free weights and machine section is a little crowded. I go after work, so anytime around 5pm — 6pm and it is always full. I can always grab a machine, but I just don’t have the option of going in a certain order, you’ll just have to mix up your routine, which is good.
Overall, good gym for the price and I knew what I was getting myself into. If you want a less crowded gym or any other excuse out there, pay the money and go somewhere else.

The building and equipment are good. Plenty of treadmills etc. The group classes are a mixed bag. Thurs cardio kickboxing was awful. We were concerned the instructor was going to keel over in the first 15 mins. FYI, she was 15 mins late for class. no apology & left to go to the bathroom right after she got there. Weekday evenings are very crowded. The women’s bathroom & locker room is always a hot mess!
The male staff members stand around immaturely checking out women and drooling all over themselves… embarrassing and clueless. How many useless people can stand behind the front desk doing nothing? Josh is a sarcastic smart mouth, very unprofessional. No people skills, yet ironically in sales. If it weren’t for the crappy staff I think this might be a decent gym.

I think it is great for their price. They have tons of equipment and it’s pretty clean for the most part. The only really problem that I have is that they don’t have free wifi. A lot of the gyms even the smaller gyms have free wifi and I like to work out while watch Netflix and not go over on my data.

Great gym with good staff. Sometimes a bit too crowded but overall good. Price is excellent

This place is a scam.
Typical bait and switch with hidden fees.
And they signed me up for a pricier plan than I had agreed to.
Check your contract and billing carefully. I have half a mind to report them to the better business bureau.

OK gym. A bit crowded. Does the job for the price. Not sure what’s up with customer service tho. I’ve put a call in to the general manager for over 3 months now, trying to get my 3 accounts merged. No call backs. I’ve called every day this week. Still no call backs…

I love this gym! I have been to club sport, 24 hours but boy, I love this gym. This gym is cleaner than 24. The people are much more friendlier than other gyms.

I love it here, but today I couldn’t do what I love to do when the sun was blazing in my eyes. Management needs to order some blinds especially in the mornings.

WORST CUSTOMER SERVICE I’ve ever received. I got my membership from a different gym because they offered a better deal. Due to that, I’m apparently my in the system and I’ve been stopped multiple times as I come in because I don’t register in the system, which is fine and understandable. Yet, every time they tell me that they will take care of it and never have. Today, they stopped me again and the manager was extremely rude. He spoke condescendingly to me and told me that the problem was my fault. I’ve received better customer service from a Taco Bell.
Bottom line: tolerable facilities, terrible employees

«You get what you pay for» should be the motto for Fitness 19.
Fitness 19 chains tend to be a zero frills gym geared towards people who can’t afford all that much.
While I am a huge fan of the one in Walnut Creek I cant say the same about this one here. While it is larger than just about any other fitness 19 it is also the most packed and poorly laid out.
Bad:
— They only have one sanitation station to work with. While thats not a huge issue its something that does get a bit gross.
— Do I go to the gym to hear their music? No that would be the worst idea but this place stands out in having some of the worst music ever. Its quite clear they decided to skimp on buying a Pandora account in favor of some dudes favorite burned cd. Music isn’t the drawing point of any gym but it shouldnt cause you to wince.
— They don’t have good trainers here and thats important to note. You flap your arms around in the same pattern enough and you will eventually gain muscle. This is the method i see most trainers putting into place here. Sure I am exaggerating but my point remains ive seen much better ones at both the Walnut Creek and San Ramon Locations.
Good
–This place is big if you compare it to the other Fitness 19s. It has some showers and a locker-​room. If you go during peak times you are going to hate everything about this place so try and stick to off hours.
— Plenty of Cardio machines to work
. They also have a room where they do a lot of classes or if you have your own weightless routine to do then thats the place.
–Free Motion Machines! Something I wouldnt expect them to put in but they surprised me here. You might have to fight people for it but if you hop on one you will enjoy it.
Overall
–This is getting what you pay for. If you are dropping about 15 bucks a month and have a whole lot to complain about then your wallet and your ego have some talking out to do. Bring headphones here and pay a low price to get the workout you need… thats about it.

YOU GET WHAT YOU PAY FOR… And that ain’t much!!!
The gym is dirty, especially the room for classes, and their process for their «Kid’s Club» is a joke!!!
One of the trainers was eating while working with a client and appeared to not care about his client’s form. He wasn’t encouraging and seemed like he could care less. (Dark hair, big body builder type)
Don’t expect to be greeted and acknowledged when you come in and they won’t remember you unless you pay them to!!!
I wasted my money for almost a year but not going back!!!

This gym is the best value in town if all you need to do is exercise — I’ve been coming here for almost 5 years, after trying some other gyms and realizing I was paying for courts, pools, and social gathering areas I never used. My monthly fees are below $ 10 which let’s me invest in a personal trainer ($ 50 – 60 per hour) and they have a lot of machines so you rarely wait for one.
Many of the machines are older but they’re slowly replacing them. They recently expanded and upgraded the room where they hold their group dance and exercise classes (come early or reserve your spot for some of the more popular classes).