Hacienda Park Optometry

It was time for my annual eye exam. I was looking for a local optometrist office in my network and conveniently located to where I live. I chose Hacienda Park Optometry because of the location and most importantly because of the Unilocal reviews of the office and the doctors.
My optometrist was Dr. Joshi. The exam was very thorough consisting of several tests checking my vision as well checking the overall condition of my eyes. Dr. Joshi explained each test and offered me recommendations on taking care of my eyes and vision moving forward.
The staff explained all of my insurance benefits, specifically what was covered and not covered for my exam and for the purchasing of prescription sunglasses and contact lenses.
Overall, I was happy with my visit and with Dr. Joshi. I will definitely return to this office for my annual vision checkups.

I went here for the first time and Dr. Joan Jen was really great. Very friendly, knowledgeable and professional. She recognized an earlier procedure performed on one of my eyes, which to me, showed that she knew her stuff.
Jerry and the rest of the staff help ensure the whole experience is non-​stressful and enjoyable.
Highly recommend!

Excellent service, extremely helpful. The staff was very friendly. Replaced the nose-​pads to my Prodesign glasses in no time. Thank you!

I finally have vision insurance, so happy to have found Dr. Cushing. I always know I’ll be taken care of when I see her. She’s very thorough and knowledgeable. It’s always easy to schedule and appointment with Jerry. I’m in and out in a short amount of time.

I love this place and highly recommend it. I have been going to Hacienda Park Optometry for 5 years now and purchased multiple glasses during that time. Dr. Cushing is patient and friendly, and her exams, thorough and meticulous. Jerry is fantastic at helping clients pick a great frame. The frame selection is diverse and beautiful, ranging from the standard to the very artistic. There is something for everyone.
Let’s face it, even with vision plans, glasses are an investment and if you are like me, you wear them everyday. You want something both functional and attractive. I have never been disappointed!

I only came in to see if I can hooked one of my glass’ legs back onto the frame for a reasonable fee. Jerry greeted me and went into the back room really quick to fix the issue. He didn’t charge me a penny for the amazingly quick service. I think I would’ve had to pay $ 15 at my local optometrist office in Oakland. Will definitely come back when I need a new pair of glasses. Thank you, Jerry!

Dr. Cushing did a great job getting my prescription right. One thing I wanted was a second set of glasses for using my computer. She had me make some measurements of distance to the computer and the desk and then set up the prescription to meet those measurements. Well, I messed up the measurements and so the glasses didn’t work right. I felt bad and that it was my fault so I should pay. Dr. Cushing would have none of it. She re-​did the prescription and the glasses at no charge!
To top it off, Jerry was far and away the best optician I’ve ever had. Very patient and helpful. I am very picky about my vision and Jerry worked with me very patiently to get everything right. When I inadvertently damaged my frame, he got it replaced under warranty. When I found running made my glasses slip, he quickly made adjustments for me that were still comfortable.
I have previously gone to two of the major Pleasanton eye care centers and have been very unsatisfied. I always felt like I was just a number and seldom dealt with the same people. Customer service was generally poor. Jerry and Dr. Cushing were very customer service oriented and I will use them forever!

This review is for the optician, Jerry, who’s totally amazeballs! I had an Rx for eyeglasses late last year from an optometrist in Dublin, but didn’t fill it there because the customer service in that shop seems lacking.
So I searched Unilocal specifically for opticians who isn’t there to sell you the most expensive frames, but who makes sure that you get fitted with best frames that will flatter your face the most. The one he heartily recommended for me wasn’t love at first sight for me, but since he (and the optometrist, and another customer) was absolutely raving about it, I went ahead and had it made. And I’m not sure which shop he goes to to have it made, but after a week, it was done and the thick lens were polished so that it doesn’t look like i’m wearing super thick lenses. This was a problem I had with my previous glasses, and the optician from the other shop didn’t take it into account. Not so with Jerry! He picked the one that can handle high-​index lens, lightweight and fits my face shape. I look cool! I do NOT look old anymore!
I think he’s the only optician in this shop, so there can be a slight wait as he caters to other customers. Be patient! It’s worth the wait. I plan to come here next year for my annual eye exam, since their resident optometrist seems well-​reviewed too.

Best eye doctor I’ve had in a long time! I was referred by a coworker a few years ago and will not trust my eyes to anyone else. I never have to wait more than 10 minutes to be seen or helped when getting glasses/​contacts. Finally got my husband in there too and he’s a fan too.

Jerry is definitely the eyeglass whisperer. My husband and I love the glasses that he has helped us to select. We have four pairs now! He is a friendly guy with very good taste!

Dr. Linda Cushing of Hacienda Park Optometry is absolutely fantastic! She is knowledgeable, caring and provides the most comprehensive eye exam you’ll find anywhere. Jerry is delightful and excellent at helping select just the right frames for your face and lifestyle. I highly recommend Dr. Cushing and Hacienda Park Optometry (or if it’s more convenient, you can find Dr. Cushing at Cushing & Gan in Walnut Creek).

Dr Linda Cushing is an outstanding eye specialist! She understands her field and takes to time to ensure vision health is optimal.
She is amazing with children and makes it fun instead of scary! Most children don’t know they need glasses or they have a vision problem. She knows the questions to ask to ensure the prescription is right the first time!
Personally can’t say enough about her follow up! I had a scary unexplained change in vision and she immediately took care of me. I knew she would give me an honest assessment but love that she is still watching it! She is my eye Dr for life!

Dr Linda Cushing is enthusiastic and passionate about your eye health. She takes time to explain what she is looking for and why that is important. I’ve had 40+ eye tests in my life and hers was the best ever.
Jerry is creative and patient — I am delighted with the frames he helped me select. I’ll be back even though they aren’t in my insurance scope — they are THAT good.

Very friendly, but need more staff — there was only one person there both times I went in, so people had to wait, when even a secretary could have adjusted my glasses and given them to me. Otherwise, nice, clean, friendly, would have no problem going back since they are so close to work.

I seriously don’t get the 5 star reviews. The selection was limited (for men’s styles, anyway), and Jerry is impatient and pushy. Maybe it was because I only put new lenses into old frames, maybe it’s because I don’t have boobs, but I experienced a lot of heavy sighs and eye rolling to my questions. I went in for the last time a couple of weeks ago to ask a question, and he yelled across the showroom «well what’s wrong!?!» Later douche.
I gave two stars because the optomitrist was really great. Can’t remember her name, but she patiently answered all questions, and addressed all of my concerns. After the exam things went downhill…

Never has selecting glasses been more enjoyable! The selection is beyond impressive and service provided by Jerry equally so. My girlfriend & I received excellent education on glasses selection & left after an hour anxiously awaiting out new eye ware. I wasn’t in need an an eye exam, but I have a new place to go when I am!

Trust in Jerry! He is a total professional and LOVES his job. The inventory is amazing! You will be hard pressed to pick just one pair. I like the review that said Jerry is like «the glasses whisperer!». So true. Also, the docs are great, very very thorough and the place runs so efficiently. The team works wonderfully together. Also, they take VSP and other insurances and all the authorization was handled before my appt. This place is a total hidden gem. I will be telling all my glasses wearing fashionista friends about this place!

The owner Jerry takes customer service to another level. He is determined to make every customer his happiest customer. Jerry helped me pick out a new pair of glasses, shades, and sport goggles. Once I got the 3 pairs of glasses I decided I wasn’t all that happy with the perscription. Jerry and the optomistrist made a tweak to my perscription and redid the lenses on all three pair of glasses at no cost to me. All of this was done with a smile. Now the glasses, shades and googles are perfect! The customer service could not have been better. One more thing, I’m real happy with the way all three pair look. Jerry’s a master of helping you select a style you’ll like.

Both Jerry and Linda are SUPER!!! I agree Jerry is the glass whisperer. He help both my daughter and I pick out the best frames. Were very happy.
Linda is super! My daughter has special needs, we never felt rushed, she was so patient with my daughter, explaining all that she was doing. She made my daughter feel involved and interested in the process. Linda has a love and a passion for what she does.
The customer service is AWESOME… others should take note. Thank you Hacienda Optometry!!!
Cathie & Lauren

Jerry is the best!!! I went there for my eye exam, and he just called me to tell me my glasses came in but they were not up to his standards, so he was sending them back to get re-done…AND giving me a partial refund for the hassle! REALLY??? Why can’t people be more like him? I love this place and will recommend it to anyone that asks!!!