So they re-did my glasses. I picked them up on 10/06, tried them for a month to give myself a chance to get used to them. Still, problematic, gave me headaches. So I went back today and tried to return them. They would not give a refund because it’s past 30 days from when I originally picked them up. Well, of course, because when I first tried to return them, they convinced me to have them re-do the lenses! So second lesson learned — don’t let them convince you to redo the glasses. Just return them within that first 30 days! Needless to say, I’ll never use this Facilty again. Just go to Costco for better value, quality and service.
Katie K.
Évaluation du lieu : 1 Pleasanton, CA
20 $ to measure my Pupillary Distance? Took 3 second. Literally. 3 seconds. I understand it’s your«policy»… Think about changing it. You basically stole my money.