Lauren T. Phan, DDS

I almost fell asleep during my root canal work. How great is that? Dr. Phan and her staff are wonderful. Hopefully, I won’t have to get another root canal in the near future but if I do, I will return to her!

Unfortunately, I’ve had a few root canals in my life. I can’t adequately explain just how lovely Dr Phan is. She’s friendly, talkative, patient, and very very gentle. She’s a master at her craft. The root canals that I’ve had with her were actually painless. Her office is modern, and her staff is great. Angelina is personality plus! If I didn’t have a numb mouth, I probably would stand in he reception area for days and talk about kids, music, teeth, etc. You know how some people just love their job and they give off that really warm vibe? Yes, that’s the entire office here.
There are plenty of snacks and water in the waiting room. Also, magazines, good music going on in the background, and warm blankets to cozy up in. You may need to cozy up because the AC is always cranked up. I’d prefer that to a hot and stuffy dentist office though. So if you find yourself with a «cavity gone wild» situation, don’t agonize about going, just go to Dr Phan and she’ll take excellent care of you. I was pregnant during my last root canal, she talked me through my options, and then I fell asleep during my root canal.
5 stars aren’t enough. Wonderful care, and great bedside manner for a bonus.
Thanks Dr Phan, you’re one of few people whom I adore, yet hope not to see again very soon lol.

People don’t have much time to read long reports… so let me make it short and sweet.
She is Very Good. Staff is very nice. It was a painless experience for a root canal. This was my second tooth issue with her. Dr. Phan gives you her best, and my experience twice was great. Thank you for the care and attention. P. S. Thanks for the smoothie. That’s the treat you get on your way home.

I had been in pain for two weeks after my dentist shaped my tooth in preparation for a crown. Initially we didn’t think a root canal was necessary even though the tooth was weakening because I had no pain. After the shaping though, it ached and ached. I couldn’t drink anything cold, hot, eat on that side of my mouth, I had constant headaches, all my other teeth were hurting and my ear on that side was getting sharp pains throughout the day. Finally, my fear of treatment was overcome by the fear that I would have to live the rest of my life in total agony.
When I went into Dr. Phan’s, I was very nervous and let them know. Dr. Phan was so authoritative in such a kind, approachable way, that I felt like I could trust her immediately. She did some tests and determined I needed a root canal. I started getting very nervous which lasted about two minutes because they hooked me up to the nitrous oxide and numbed me up so good that other than being bored for two hours with my mouth open, I had no complaints. She was thorough, office is wonderful, post-​treatment packet is helpful, her staff is friendly and my tooth feels great again. Thank you Dr. Phan, seriously, I have my life back.

I went here last year but thought I should come on and express my thoughts since I am updating reviews.
HANDS DOWN THE BEST. I am absolutely terrified of dentists. I have had some bad experiences with pain on past root canals when my co-​worker Terry told me I needed to see an endodontist for my root canals not my general dentist.
Lauren was amazing and so was the nitrous which was about $ 100 cheaper than my dentist for nitrious.
Dr Phan has a great personality which put me at ease and lightened the mood. Her office is beautiful and comfortable.
I was in no pain during or after the procedure. Hope you all choose her as I can’t say enough good things.

Excellent experience
I had a root canal done yesterday. Very professional and nice work. It was all done under a local. Tooth does not hurt at all.
Thank you.

Worst thing that ever happened to me in a dentist office
I don’t recommend this place at all.
I got referred to this place from my dentist just to do my root canal for just one visit and it was the worst experience of my life
First of all I called the office, Angelina (who is the office manager by the way) answered my phone in a very rude way and was very aggressive when i told her that i want to pay from my pocket instead of using my insurance.
On my first visit, she kept staring at me while speaking to my daughter and asked me in a very unprofessional way“Do you know that this process is gonna take time?
After i finished the primary examination, she told me you got to pay $ 157for x rays and prepare yourself for another $ 1341 for the retreat (despite of the fact that she said on the phone that it is gonna cost me all in all $ 1480,when i asked her why there is a difference in the price previously quoted and the current one, she rolled her eyes over as if i’m asking stupid question and told me i’m trying to save you money (i don’t know she saves me money by making me paying more)
Anyways I had my appointment on April 20^th, i was late, she called me and told me you have to be resheduled which was fine by me but she said you got to pay $ 50 more for being late which she never mentioned to me before and pay half of the payment on the phone which was also a brand new information for me too.
At this moment i was really pissed because they basically punished me for being late for few minutes, i asked for her superiors she said she doesn’t have any, i did ask to speak to the doctor (specially she is a very nice doctor) she refused to transfer me and she told me, the doctor will call you when she has time.
I called 4 times afterwards no one answered, I had to go to the office on my lunch and met the doctor which is again very nice and professional but at the same time lenyant because she couldn’t resolve the issue at all, all what she said that Angellina is doing a stressful job (as if this is an excuse for her to be rude with patients) i left this place astonished how they treat their patients that bad.
Very Very bad place, if you don’t believe me, Just call and ask for Angelina :-)

I have visited quite some dentists during the past 20 years and none of them is as remarkable as Dr Phan! During the past two years, I was plagued by the pain in one of the teeth, yet two dentists had the same conclusion that the tooth looked fine in x-​rays. After spending almost a thousand dollars on different treatments, I decided to see Dr Phan even though she is not in the network of the insurance plan. Well, after a few minutes of test, she told me I needed a root canal. What is so remarkable about Dr Phan is not that she cured my tooth pain. It is simply that I’d never had such a wonderful experience having a root canal performed on my tooth! Dr Phan is very professional as well as caring, the office staff pleasant and helpful, the dental chair very comfortable, even the music so enjoyable!
If a woman is so successful in running her own endodontic practice, she has to be extraordinary. I wish Unilocal allow me to give her 5+ stars.

Wonderful experience from start to finish. I am sure she must be tired of hearing: «I wish you could be my regular dentist!» Impeccable attention to every detail from the comforably apointed waiting room with refreshments and snacks, pleasant receptionist and all the staff, for that matter, and, of course, Lauren who is a rockstar. She exudes confidence and her work shows. I have been to her twice and actually looked forward to my second appoinment that was 5 years after my first. Some highlights: massaging chair, warm blanket, headphones, smock, attractive and well mannered staff and nitrous to complement the novocaine. My one neutral (instead of glowing) comment is that I generally leave here a little woozy…

Dr. Phan is the best of the best. I had two teeth that had recently been worked on by an endodontist out of the area. After an exhausting effort to stop the pain on these two teeth, a friend referred me to Dr. Phan. She was absolutely amazing. She worked on my teeth, took her time and made sure that the root canal was done carefully and perfectly. The office staff is very professional, very courteous and extremely conscientious. It is a very nice office in a perfect location. The following day after my appointment with Dr. Phan, for the first time in 5 months the pain was nearly gone. Dr. Phan is a miracle worker. She diagnosed the problem without hesitation and she got it right on the first visit. She is truly the best.

Dr. Phan is professional & has expertise in her field. She works in your mouth under a microscope. It’s the only way I’ll let an endodontist or dentist for that matter to work in my mouth. My re-​do root canal was not as bad as I expected. She’s great at numbing your mouth so you don’t feel a thing. I had a lot of confidence in her & her team.

Dr. Phan and her staff are sharp & pleasant. I needed a RC on a molar. My roots were long, very curved & twisted (touching the sinus cavity). She was extremely METICULOUS, CONFIDENT and METHODICAL in her approach. In addition, Dr. Phan has a great chairside manner in addition to her clinical proficiency.
If you want cheap, quick & «so-​so» endo care, DON’T bother coming here. However, if you want the VERY BEST PROFESSIONAL CARE in the Tri-​Valley area and sharp attention to detail, I’d recommend you make an appointment with Dr. Phan. Even if you have to return for a recurring issue, she will re-​evaluate and tackle the issue head-​on.
Thank you Dr. Phan and staff!

I almost fell asleep during this procedure. I’ve had oil changes that took longer than my root canal. There was NO blood or pain involved AT ALL. This is the best experience I’ve had with a dental procedure ever. She really is a rock star. Really.

Ridiculous. As in it is so ridiculous how AWESOME Dr. Phan is! I recently had to have five (that’s right people…5!) root canals done on my lower teeth before getting crowns. At the time, she was still on maternity leave so I waited over a month for her to come back… that’s how good she is. Even though she has a new born, she is more on her game than ever! Ever since I first became her patient in2009, she has learned exactly how to get me numb which is difficult since my body metabolizes the stuff quickly. We did 5 root canals over a three visit timeframe and Dr. Phan knocked it out with EASE and SKILL. I only used one of the Motrin she gave me… because that was all I needed. Even the block shots in the back of my mouth were barely sore after a few hours and the next morning, I couldn’t even tell I had work done the previous day. The office is still beautiful, the staff is still awesome and they still give you a little goody bag when you’re done. That being said, when you go to an endodonist, you are going there for their specialized talent… and Dr. Phan has plenty. Her «get it done» yet comforting chair side manner combined with her tremendous skill are a combination that is unbeatable. She is 5 miles from my house but I would drive 50… or more! Yes I am pouring it on… and what of it? I only do it when it’s deserved and there is no doubt here. If you need an endodontist and you don’t see Dr. Phan, you only have yourself to blame.

Dr. Phan is a rock star. I was able to settle in to a stuper of drugs knowing that Dr. Phan is fully in command of her game. Just the tone of her voice while she worked, allowed me to know that I’m in good hands. She is full throttle serious yet calm and in control. My pain went away after a few days, and I did not even need vicoden. Seriously, she is the best. AND she performed flawlessly just weeks after giving birth!

From the beginning, I was super impressed with Dr. Phan and her staff. I am a very apprehensive dental patient and have been delaying a needed root canal for YEARS. She and her staff put me right at ease, and provided me with genuine care and comforts I didn’t even know I wanted nor would have ever expected from the medical/​dental world (blankets, lip balm). I have to say, it’s a shame she specialized in such an occasional service & doesn’t provide services that one would need on a more regular basis. Maybe she’ll go back to med school & take care of my overall health forever… one can wish! Or minimally, maybe she can write a book/​give seminars for others in the field on how to treat, gain trust & respect, etc. from patients. It’s possible I’ll never see her again, but should I ever need another root canal, I’ll go willingly and happily!

I love it here. I loved it so much that I am reviewing this via my blackberry because I really can’t wait to tell you when I reach a computer. I came here a total of 3 times and was treated like the queen every time I went. Perks include… message chairs, free vitamin water, free snacks, and complementary jamba juice gift card. I’m excited to visit this place again.

This is the best dentist I have ever had in my life. I just wish she would also do general work. She is dynamic and genuine. I am terrorized of dentist and Dr. Phan made everything so easy. I did not feel anything it all when I was there. I would highly recommend her if you need root canal but you are afraid that it’s going to hurt. I repeat I did not feel anything and was out of there within an hour. She gave me the option of nitrous which worked very well with me. After all was done I drove home had a little bit of a headache which went away next day I was 100% back to normal.

What’s the difference between a root canal at your dentist office and a root canal at Dr. Phan’s office? About a grand, but you definitely get your monies worth. I was referred to Dr. Phan after having 2 dentists work on a calcified root that decided to mess up my needed root canal. I ended the visit thinking geez — this must be how the other half gets dental care — or as statistics show the other 1% lives. The office is nicely appointed, aesthetically pleasing, but still very comfortable.
To the left to of the door — there is this basket packed with goodies. I can’t tell you the exact contents, because I kind of zoomed in on the Pepperidge Farm Milano’s. Beneath that there is a wine cooler — inappropriately filled with water bottles. I would knock a star for that, but I can’t bring myself to do it. Since this is a specialty the equipment is state of the art. Digital x-​rays pop up within seconds on the LCD screen for all to see. Lisa — the assistant was super nice, apologized if she bumped me, apologized if the part of the digital x-​ray that went into my mouth was uncomfortable.
I might have mentioned being cold, I can’t remember how it came up — Lisa then offered to get me a blanket. Not one of those scratchy ones either, but the nice fluffy acrylic ones they give you at hotels. She asked if I wanted a magazine.
When I met Dr. Phan, my first thought was eww — she is super cute. Like super cute in that I could have easily found a man or two willing to pay my bills, buy me houses and expensive cars, but I decided that I’d go to dental school, specialize, and make a little spending money. Then she has the gall to be super sweet as well. Eww. As she left to prep she mentioned to Lisa to ask me about nitrous. Lisa briefed me on the pros and cons, told me it didn’t cost extra, and let me think about it. Before she left the room, she decided to introduce me to a neat feature in the chair — the massaging feature. No — I am not kidding.
Are you getting this? Before any work had begun, I have been:
1. covered with a fluffy blanket
2. offered reading material
3. place in a chair that massages
4. offered medication to aid in achieving maximum comfort
Dr. Phan came back in, went over what she saw on the x-​rays and my options. We initially had some mis-​communication about what the 2 previous dentists had said and done, but after that it was smooth sailing. Before, started the process, things were explained, I was given sun glasses to protect my eyes, a smock to protect my clothes, nitrous to dull the pain (which really was minimal). I know people say that, but seriously — she pumped so much Novocaine into me, I could have been hung from the ceiling and wouldn’t have felt anything. Throughout the entire process both Dr. Phan and Lisa checked in on me to make sure I was okay, actually, I think they were checking in on me to make sure I wasn’t sleeping. I almost passed out a few times and they kept bringing me back when I was just at that doze moment.
On the way out, I paid my bill (300 after insurance for just the root canal, no crown, no posts, no core fillings), I am given a prescription for vicodin, a swag bag containing a travel sized version of Colgate, a full size toothbrush, dental floss, and a jamba juice card for a free 16 Jamba Classic smoothie in a pencil case.