Marshall Sue, DVM

Sadly she passed away a couple weeks ago. Great doctor. She will be missed.

I met Dr. Sue Marshall for the first time a week or so after Feline Medical Center opened in Pleasanton 10 years ago. I thought I was bringing my cat Crowley in for a routine dose of sub-​q fluids and possible appetite stimulants (he had a long-​term illness and occasionally needed one or both), but it turned out the situation was much more grave than I had expected. He had become critically ill, and within 5 days, we had to let him go. Dr. Sue was, from the outset, so kind, so generous with her time, so genuinely compassionate and patient, so gentle with both my cat and my own emotions, and in such a different class from all the other vets we’d experienced in our ongoing search, that even though our first collaborative effort ended so sadly, we knew we’d be sticking with her.
Ten years later, we’ve never had a reason to regret this decision … and many, many reasons to be grateful that we lived in Pleasanton when this remarkable clinic opened its doors. Even though we moved to the Santa Cruz Mountains (about an hour away) eight years ago, we continue to take our cats to Dr. Sue for regular care. We would happily drive TWICE the distance to give our cats the love and skilled care they unfailingly receive from Dr. Sue, her partners, and her amazing team. In the decade since we brought our first cat to Feline Medical Center, Dr. Sue has overseen the care of eight of our beloved charges (two belonging to my parents) through both routine and serious events, and through happy times and sad.
If you feel as if the vet clinics you’ve tried resemble fast-​food franchises where your pet is just a commodity to be processed as quickly and efficiently as possible, you’ll be as glad as we were to discover it really DOESN’T have to be that way. I won’t mention any of Dr. Sue’s wonderful team members by name, because I’m sure I’ll accidentally forget to thank at least one of the remarkable people who have helped to care for us and our kitties over the years, but suffice to say that we are grateful to every member of the clinic’s staff — and that the level of personalized, compassionate, individualized care we’ve enjoyed permeates every level of this exceptional practice.
Thank you, Dr. Sue.
–Paula F.

Dr. Marshall specializes in cats. Since we have cats it’s a good fit. Her fees are comparable to other vets and she and her staff really do understand felines.
She’s willing to spend time with a worried pet owner and explains things in detail. Several of the people there have worked there for more than 8 years, the amount of time we’ve been going there.

Dr. Sue Marshall has taken care of our furry children for 8 years. During this time we have dealt with the joy of several new family members and the loss of others. She is compassionate, funny, and truly cares about our family. She has displayed the ultimate in professionalism. Simply the best!