Murphy’s Paw

My husband and I really wanted to like this place. My husband and I are very picky about what we feed our 2 cats. They only eat raw food. We were interested in trying the Small Batch Pets brand of raw food and saw that this store was one of the distributors. We stopped by on a Sunday, around lunch time. There were a few customers but it was not overly busy. No one greeted us when we walked in, which is normally fine with me. There was only 1 bag of small batch pets for cats left and it was turkey. Unfortunately, one of my cats is poultry intolerant so I wanted to ask if they had any more flavors available. As my husband and I stood in front of the freezer, one of the young ladies walked right past me, like literally within 1 foot of me. I had to say «excuse me» 4 times before I caught her attention. I know she wasn’t purposely ignoring me but still, if you are at work and you have customers, you should be a little more attentive. I asked her if she had any more and her reply was «That is the only one we have left.» There was no follow up of «We should be getting more soon,» or «I can help you place an order for more,» or «We have this other option,»…nothing, not friendly at all. It was a very awkward and weird moment. Finally I just said thank you and she walked away. We examined the freezer a bit more and we saw tubes of Small Batch Pets food in a tube that was labeled for dogs and cats. It would have been helpful if the young woman I spoke to pointed this out. But, no she didn’t mention this at all. So my husband and I grab 1 tube of beef and 1 tube of rabbit. When we got to the counter, the cashier told us the rabbit one was a special order by another customer. There was no label on the packaging to identify it as a reserved item. Again, this would have been helpful to have been told beforehand. There were lots of really cute things in the store and they seem to carry very good quality items. Too bad the customer service is poor.

I won’t be back due to their store-​credit only policy for returns. Had purchased clothing which didn’t fit my pet and they could not get the size I needed so I had to take a store credit. I used to buy a lot from them but won’t be back due to their dated policy on returns.

Since I last reviewed this pet store, the ownership has changed, but my love for this place hasn’t wavered one bit. I can’t say enough great things about this place. Not only is the staff friendly, knowledgeable, and helpful… the items are unique and will leave you wishing you had enough money to buy up the whole store. Thanks to Murphy’s Paw for helping keep my pup healthy and happy! :-)

Murphy’s Paw is awesome. I am a small business owner too, so I know the heart and soul Dean and Amadeus put in to every aspect of the store! I have a little Maltese, and have a really hard time finding him clothes that fit just right. The staff helped me pick out the fit I wanted, and a pattern I love for my little Milo. Its so fun to go in and see what they have gotten in for my fur babies — and nothing brings me more joy than to let my pups pick stuff out. Thanks for all the love!

Thankful to have this store downtown ! Rufina and I always feel welcome in here. The owner goes above and beyond to find something if he doesn’t have Irvin the store. kind of a Toys R Us for Dogs.

Cute little store… Checked it out while waking down town. Got some adorable dog biscuits and some treats. Lady working the register was friendly. I would come back and walk around the store a little more & look at everything.

Excellent store, with a wonderful variety of items. We mainly come here for the high quality food and other treats that they carry, but there’s also a very fun selection of toys. Also love that they carry jerseys and other sport-​related accessories so our pup can show off her team spirit too.
The staff is very helpful. Once, they did not have the flavor of food we were looking for, and were very happy to order it for us and called as soon as it came in. Also, love the Bark and Brew events that they hold from time to time!

This is a wonderful store. The owner is a caring, thoughtful man, who goes out of his way to provide excellent customer service, and in addition, you can visit the Newfie.
Meanwhile the staff is friendly and helpful.
When Murphy’s Paw first opened, I had no idea of the wide variety of items Dean offered in his store. My friends find everything they need for their little dogs and their cats, and I find things I want for my 100 pound lap dog.
Competitive pricing, great products. While browsing I find intriguing pet items, some of which I have never seen before, all the while finding the every-​day staples I need for my dog.
I always feel cheerful when I leave. One of the reasons is that the store is run like those old-​fashioned businesses we think about, where people get to know you, so you always feel welcome.
Great place.
And, by the way, Murphey’s Paw also carries cat food, and some of the varieties do not contain ingredients, such as fish oil, to which cats frequently have allergies.

If you are looking for a special gift for your four legged friend, Murphy’s Paw is the place to go!
Dean and his staff are fantastic! If they don’t have an item or type of food you are looking for, chances are they can order it for you!
You might think you see a bear skin rug when you walk in, but that is just Ami. He is the owner’s Newfoundland.

I was across the street at Tully’s having a caramel macchiato when I saw a postcard for Pleasanton businesses giving a 15% discount at select stores. I am going away for the weekend, so I thought I would buy my 3 yorkies matching shirts for the trip. When I walked into the store, my eyes were immediately drawn to a unique dog dish made from a skateboard deck. Then right above that, a dog bed made from a wine barrel! I was very impressed and ordered a custom dog skateboard dish. Both the owner and an employee greeted me as I walked into the store and were very friendly and helpful. Warning: Don’t step on Amedeous! Amedeous is the owner’s Newfoundland. He is so fluffy he looks like a rug… He greets the customers and dogs when they walk in, as dogs are welcome in the store.

Cute, little boutique pet supply store in downtown. Lots of adorable collars, toys, small beds, feeders, gifts for pet lovers, with a small selection of food/​treats. We weren’t welcomed by any staff, but that was fine. The store is also pretty small & can feel cramped depending on how busy it is.
Overall, cute store. Doesn’t have a huge variety of products, but still a neat place to purchase gifts.

I LOVE THIS LITTLE STORE!
They were so helpful, when I needed to special order my German Shepherd’s frozen food they were happy to do it, also at Christmas time when I wanted one of their metal «Welcome» signs in the shape of a shepherd they were happy to me me get one.
This place is a real treat, and I love that big black mass of a dog that is always there, do yourself a favor, avoid the big chain store, (and the one’s pretending to be a mom and pop, you hear me Pet Food Express!) and shop here.

I came by this shop a few weeks ago and immediately noticed what I presumed to be a large black bear spread out on the floor. Once I got closer, I realized it was nothing but a massive black dog taking his/​her afternoon nap. His paws were the size of my whole hand, and he was cute as a button. I love dogs, so I could have spent all day cuddling the pup.
The merchandise was cute. I think it was a sweet little shop with unique and tasteful items for your favorite furry family member. I’ll be back!

New owner won’t refund on returned items. Previous owner was so nice making it comfortable to buy items and if they don’t fit properly you can bring back and try again. But this makes me lose confidence in this store. It’s just petty and greedy to have this policy. Five years of loyalty but no more.

I’ve only ever purchased anything from this store twice due to the steep prices. I’m all for supporting local business, but not everyone in Pleasanton can throw $ 30 for a doggy shirt.
Regardless, Dean is always helpful and was able to answer my questions in regards to the best size collar and puppy shirt for my little dude.
I’ll be back! :D

This shop is a dog lovers dream! It has the cutest selection of clothes & toys, as well as great food & treats!
I came in here about a month ago in need of an emergency 49ers jersey for my new dog (he was begging for it). I called ahead of time to make sure they had some in stock and the attendant was very nice! It was about 5 minutes to closing-​and I arrived right when they should have locked the doors. The clerk was very nice and willing to accommodate and even showed me around the store, as it was my first time in the shop. We had a good conversation and I will definitely be back here!
Needless to say my dog was pumped about his new jersey, and couldn’t take it off until they lost :(

I really enjoy perusing through locally owned pet stores and specifically finding toys for Beckett that he enjoys. He really likes toys with appendages (and that was before he lost one of his own) and we are always on the lookout for some new toy he can play with.
They had some freakishly cute pet Halloween costumes but at too high of a price for my taste and aside from some of those lets make our dog look like a baby type of fare, this store had a special quality to it. Maybe it was the customer service and maybe it was because I was with fellow dog lovers, but this too is another store I would come back to.

Miniature toys
Undeniably cute
Reasonable prices
Popular items
Happy atmosphere
Youthful energy
Sugary sweet doggie clothes
Pleasing staff
Attractive offerings
Waggishly awesome

This is a neat little pet boutique on Main Street and I knew Gayle would not be able to resist stopping in as we walked by. Besides having a clever name, Murphy’s Paw is a cute space, with lots of nicely displayed cat and dog stuff. That includes food and other treats in the back.
Some of it was a bit «much» like the small dog version of Baby Bjorn. What’s next, a Inglesina Stroller for Gayle’s yappy chihuahua mix?. At the same time, what really impressed me was the practically and value pricing of their goods, and the kind staff in the store making the sale. We ended up purchasing some biodegradable «nuisance» bags and a minimum down payment for future visits.

This is my sisters favorite little pet boutique store. I can see why.
They have a ton of selection of varied treats for dogs and cats. They carry good foods to. To bad my dog is on a prescription dog food because this would be a good place to get some.
I also noticed that they cater to cats. I never usually pay attention to that but their cat stuff was plentiful.
The bad thing for boutique stores like this is, my mom and I are pretty crafty.
There were these soft felt blankets that my dog would turn puppy over again. They were over the $ 15.00 mark. I know full well I can go to the fabric store and buy the same fabric and hand sew the same blanket for my dog for at least $ 6.
I really like the crocheted sweaters though. They had a black one with a scull and cross bones on it. If it had come in my wiener dogs size she would be sporting it right now. I definitely cant crochet.
This is a fun store. No wonder my sister likes it. Shes a very dog store type person.