Xenrelic Guitarworks

I brought my 1980“s Ibanez to this shop to be fixed. Don’t let the Pleasanton condo location misrepresent the superior quality of work and deter you from doing business here. He works at a shop in silicon valley and this is his residence location that he works out of as well. Randall is the man!!! Within a week he had my guitar that was brought to him in un-​playable condition all re-​set up with new springs and strings. It plays just like it did when I first got it 17 years ago. What really impressed me was his honesty. After I played it, I noticed the jack was not working properly and when I called Randall to inquire about it he asked me to bring it over right then and there. After testing it he honestly told me that all it needed was to be cleaned so he cleaned it right then and there and didn’t even charge me for it. I really appreciate his honesty and craftsmanship. I finally have a house with a guitar room to jam in and Randall resurrected my favorite one. Thanks again,
Daniel

Randall is a full blown amplification genius. I’ve dealt with a few of the «amp guys» in the valley, and nobody can touch him. There’s nothing he can’t figure out, and he gets me the exact tone that I want. My main amps SHOULD have the Xenrelic logo on them, but I’m such a dumbass Jimi Hendrix nostalgia ridden dork that they still say Marshall.
My favorite amp is my 30 watt custom piece that is basically modified from a 1969 plexi circuit with a master volume. It just kills. Do me a favor and DON’T use Xenrelic so he has more time to do my amps! ;)

I have worked with countless amplifier technicians over the years and must say that when it comes to understanding amps and tone, Randall is the best! He does all the work for my shop and when my customers are happy, I am happy. I am so pleased to have him as part of my team!

What a joke… Randall is impatient, rude and expensive. After being upset over me asking too many questions — because Randall does not communicate any document — he told me i was wasting his time. Luckily i do not treat my customers the same way he does… Seriously there are many custom repair amp shops in the valley. Do not waste your — i mean his — time here…

This guy is the real deal. Randall fixed my Marshall Valvestate when no one else would touch it… My Marshall screems again!
Thanks!