Keystone Computer Advising

Great Service, great follow up explaining all updates, computer is finally running the way I want it. Reasonably priced.

The level of professionalism and customer service is out of this world. I dropped my laptop while it was charging and it fell on the side where the power chord enters. My laptop would no longer charge. After calling several places and going to the geek squad I was devastated with the grim prognosis and expensive solutions offered until my husband found Keystone on another site.
The reviews spoke so highly of Ricardo, that I quickly called him despite it being closing time. To my surprise he picked up the phone and then offered to stay and wait for me. He was amazing, told me he’d run a diagnostic to check my hard drive first to be sure there was no damage from the drop– why repair if hard drive damages (wow! We agreed that he would proceed with the repair if all was well. He spelled out the terms of our agreement and gave me a 5 day turn around. You can imagine how happy I was to get a call the following day from him saying my laptop was ready.
This is my kind of establishment, honest, fair, customer-​friendly and fast! He clearly is passionate about what he does and it shows.