Gratz Sewing

These people are awesome. Im a new sewer and already managed to wedge a bunch of fabric in my machine. They fixed my machine. They gave me great recommendations on my project. They sold me what I needed, and did not oversell or pressure me to get more stuff. Plus they looked at pictures of my dog! If ever I need help again, im going there!

Gratz Sewing has earned my trust and respect. Anyone looking for a new sewing machine needs to visit Gratz Sewing. David, the owner, is knowledgeable, friendly, and committed to making sure his customers get exactly what they want and need. I worked with Kathy to find a new machine after the tension on my old machine took a permanent vacation. She asked me a number of questions to find the perfect machine for everything I was interested in doing. She is an accomplished quilter and seamstress, and knew exactly what I needed it, even when I didn’t have the correct terminology. Kathy also offered me a free class to help me learn to use the features my new Janome has that I was unaccustomed to using. I learned a lot in the two hours I spent with her. I was thankful for the instruction. This is the difference between buying a machine from Gratz, the Twin Cities’ most reliable dealer and taking your chances on a machine bought on Amazon. I actually paid less for my new Janome than the lowest price online.
Gratz also offers a free cleaning once per year and they also offer a trade in program that allows the owner to trade in the machine and receive the original price toward a new machine. Who else does that? David even carried my new prize to my car. Beat that, Amazon!
I’m really happy with my new machine. I know that I can call or stop by if I need help, and Ill get sage advice from trained professionals. I will definitely buy another machine there.

I cannot say enough wonderful things about this store!!! I came to MN on a working trip and somewhere during transit my sewing machine broke *yikes!*. I feared that the time it would take to fix my machine would eat up all the time that I had before heading back home and was a bit distraught at losing the work. After a few phone calls to various repair shops, I was recommended to this shop, and what a fantastic recommendation it was! Not only where the owners some of the nicest people I have met, but they offered me one of the kindest deals that I could have ever imagined. They helped me keep sewing on my trip by replacing my machine with a new one of the same version they had in the shop for a fraction of sticker price (and about the same cost as the repairs would have been). It was one of the kindest and most generous offers I have been given, and they did it gladly. In return I left them my (not even a year old) broken machine and they are going to fix up and find it a new home.
Now, this is just their kindness and honesty. As a business, they know their stuff. They were able to teach me things about my machine that I didn’t know. And looking around the store they have a great selection of materials and machines.
I HIGHLY recommend this shop to anyone that is in need of a new machine, some love for their old machine, or looking for supplies. Fantastic shop. Just fantastic.

i went to Gratz just to check it out because i needed a new sewing machine. this was an emotional purchase because i’ve had my other machine for 10 years before it recently died. the owner helped me pick out the perfect machine, demonstrated it’s features, and let me play with it for several minutes while i made my decision. i bought one and when i got it home i did some research and found out what an awesome deal i got on it. i would recommend Gratz for sales, service, and sewing notions.