Tyme Auto

This is a family run n operated business junior, Nancy, Paul. I told them what I needed they went above and beyond to find me a car that is perfect for my needs and price range. When your inside the sales office you see a pic from about 30 years that’s how long they’ve been there. You can trust them you know where to find them. The sales people n staff have pride in there work.

I purchased a car from TYME a little over a year ago. I lived down the street from the lot so it was definitely a convenient location.
Prior to purchasing the car, I told the sales woman that I would not buy the car unless 3 things were fixed. She agreed that they would be repaired by the time I would pick up the car (4 days later).
When I went to get the car (saturday), none of the repairs were made. I had to schedule an appointment for the following monday for everything to be taken care of.
When I brought the car back for repairs, they had my car for 4 hours. When I got it back, there was still an issue with the car that still to this day has not been fixed. It doesn’t effect the way the car runs, so I just deal with it.
About 45 days after I purchased the vehicle (700 miles later), problems started. The whole suspension of the vehicle was shot. The front end needed control arms, ball joints and an alignment. When I took the vehicle to the lot to explain what was wrong with it, I asked for a recommendation for a shop that would do work with the extended warranty that I purchased through TYME. I then took my car to the recommended shop.
When the shop inspected my car, they wrote up an estimate and presented it to the warranty company… the claim was denied. I then went back to TYME and explained the situation. I handed over the estimate from the repair shop as well as my warranty information where it stated what was covered under the warranty (they matched up).
The owner immediately got on the phone with the warranty area rep and read him the riot act. Apparently, I was the third customer to complain that this warranty company was not honoring their end of the deal.
He took the keys to my car, gave me a ride home and told me that one way or the other, my car would be fixed, as it should be covered under the warranty.
A few hours later, my car was back and the repairs were done. I was only responsible for the $ 100 deductible that my warranty required. To this day I do not know if TYME flipped the bill for the repair or if they eventually got the money from the warranty company.
A few months after this, I had to get my rear struts replaced. Now, I am in need of struts on the front of the car as well as a new thermostat.
I do feel that TYME does the right thing when it comes to the type of situation that I had. They really do want happy customers. However, I feel that they need to do more inspections on the vehicles that they sell on their lot instead of slapping a price on it as soon as it is delivered onto their lot. They may have to charge more for the vehicles, but in the long run that would produce more happy customers. Who wants to deal with vehicle problems anyway?

i wont go here again. EVER. it seemed like the perfect place. i found a car there that ran great. but here are some shady behaviors that went on during the process that should have waved some flags,
1. the price for the car i bought on the lot said 4900 they told me they would take 4500 for it. when i went online later that night i saw that it was listed for 3900. they let me pay the 3900 but still that is weird.
2. when we asked for the carfax the salesman acted like it was such a hassle. then we asked to keep the car faxed and the salesman made a big deal about it cause he had to pay to get the car fax on it.
ok so i didnt think to much about this stuff because i had been with out a car for a while and was really excited to be getting a 4900 car for 3900 … well they gave a 30 day warranty then 60days after owning it, the engine died. STRAIGHT UP died. it blew a piston. we called and told them about it all they did was help find me a cheep new engine. but i had to pay for it. i say BS they should have paid for it because obviously this car was a POS.
honestly just thinking about how i was cheated by this place makes me so upset. i feel violated. im out money and they have it. its like they stole from me.
soooo in short, do not get a car from this place. JUST DONT.