McFrugals Parcel Service

I’ve tried all* the parcel receiving services in Point Roberts and I think McFrugal’s gets my blue ribbon. Hours are great, notifications arrive like clockwork, pricing is very reasonable, and service is prompt and friendly, almost bend-​over-​backwards. Tidiest and roomiest package opening area I’ve seen; even a place to sit down. Lots of parking.
It’s kind of hard to compare the various services, but I think the most important distinguishing features are attitude, hours, and «is this a parcel small or medium?» I’m astonished at how bad attitude is in some of the other receiving offices. I suspect this is a very difficult business to be cheerful in because I think the clientele is often rude, demanding, and irresponsible (especially with disposal — I don’t know why so many people don’t take their packaging home), which may be why some other receiving offices act like drill sergeants, post angry signs, and put customers down. It may get harder the higher the volume of business they do. McFrugal’s, in contrast, is a place of mutual respect and appreciation, and thus like a breath of fresh air.
The only downside is that it’s not close enough to the border to walk across if the line-​up is long. So I put my bike in the car, and if the line-​up is too long I just ride across (as long as my purchases can be carried on the bike).
And an extra up-​side is that McFrugal’s shares the building with Auntie Pam’s general store, so I can fuel the ride back to the border with some Trader Joe’s chocolates.
*have to admit I haven’t tried the automated place, so best of the in-​person services.

I used to go to TSB Shipping but now I go next door to McFrugals because the people here are really down to earth and because their prices are lower. They’re super nice and Joanne always remembers my boyfriend’s and my name. They’re funny, talkative people that I love visiting after getting bit by the shopping bug. I need to stop online shopping but then I’d have to stop visiting these lovely folks! What a great hidden gem.

Another player in the US parcel delivery service to serve Canadians who cannot get hold of certain products outside of the USA.
Relatively new, compared to the others on this tiny peninsula of land and currently is the most inexpensive as of the date of this review. $ 3 USD per package if you pick up within 2 weeks email notification.
Located in the back end of a building, and you enter from the rear.
Go online, sign up, follow the instructions for the address, bring ID and completed waiver form when you pick up your first parcel. $ 3 USD, or CAD + exch, or CC. Done.
The only drawback is that a lot of people know about these services and the border lineup can get horrendous.

Probably one of the best-​kept secrets in the Point, but not much longer.
I’ve been using McFrugals as my pickup place before they became popular. Christy and Joanne are an absolute treat to deal with. They are flexible and do a great job putting customers first.
It’s a bit of a drive since it’s on Gulf Road (take a right after passing the supermarket and gas station), but well worth it because of ample parking, no lineups and great service. There’s also a washroom on site.

Very nice, super freindly! was not even charged to pick up the letter becase I didn’t haev any change on me and the lady didn’t want me to have extra charges for using my card just to pay a dollar. Was really impressed with how friendly and fast the service was. Even if they were more expencive than the others (they are cheaper now) I would still move my business to them. 5 start, no doubt!

Friendly service, open late and on sundays. I’ve switched from TSB to these guys!

I moved here when TSB Point Roberts raised their rates recently.
What I love:
–open even on Sundays, they have days wherein they’re open till 8pm too
–accepts Canadian currency and cc (like TSB)
–emails you immediately when package arrives (went here twice already)
–friendly service
–2.50 usd/​per package and they hold it for 14 days without extra!
Highly recommended!

Signed up today! And a received a prompt reply with my customer ID.
Will update when my usage starts.