I have stayed at this place before with my 70-pound dog multiple times and it was great. The front desk clerk is a bit unorganized(one time forgot we had a dog, one time charged my card $ 1,626 instead of $ 126) so when I make reservations on expedia, I started confirming before we went up. Lucky I did this time because I was told 2 days prior to a sold-out holiday weekend that they now only take dogs under 20 pounds. this isn’t on expedia and hasn’t been my experience in the past. so now I am SOL for a room this weekend and very disappointed I will no longer be staying here. Get your information correct on your website.
Kimberly T.
Évaluation du lieu : 5 Atascadero, CA
The Stage Coach motel is one of the nicest places I’ve stayed. The room was clean and nicely furnished. Our check-in person was efficient, friendly, and helpful. The atmosphere was quiet and our balcony overlooked an open field and pine trees. I’d definitely come back. Kim
Lisa K.
Évaluation du lieu : 1 Aptos, CA
Over priced for a hotel in the middle of nowhere, but we decide to still make reservations and drive over 500 miles then the place had no water and couldn’t give us a room they offered no compensation or alternative just said they would call if they fixed the water and we never herd back from them. We came to visit a dying family member and had to drive home that night. Thanks guys!!!
Po B.
Évaluation du lieu : 5 Union City, CA
Absolutely amazing, it surpassed my expectations for a Best Western property. The hotel room was very clean, spacious, and equipped with everything one might need during the stay. The owners are extremely friendly and offered a great overall service. The breakfast is basic, but very well organized. I will definitely return to this property, if in the area.
RONALD C.
Évaluation du lieu : 3 Concord, CA
First of all, the motel is pretty good overall. We’ve stayed here before and I like the quiet and tree lined environment. The rooms are comfortable and clean. However, we do NOT appreciate being accused of breaking their TV! When we checked in, the older gentleman asked me for a credit card, then told me it didn’t match the one on file. So I gave him that one and he said it was declined. I couldn’t figure out why that would be and later found out that it was a system error! Then, we asked for extra pillows. He said we already had four on the bed… We said we needed MORE pillows! We had called earlier in the day, so a rollaway. would be placed in the room… NOT! But the guy brought it over shortly after we arrived. An hour later, we finally tried to turn on the TV, but nothing. We turned it on manually, but the remote would not control the volume or power off the TV. We called grumpy over to ch we check it out. That’s when the third-degree began to happen! He said we may have bumped it… so what it if we had… it shouldn’t affect the remote! We had NOT done any such thing! He kept asking if we had turned it on when we first arrived. We had not, but he seemed to think something happened in the meanwhile! Today he came back to check it out and wanted to wait until we left.(I DON’T THINKSO!) He came over then and said a chip in the TV must be malfunctioning and he said we could move to another room. I said I didn’t want to move and we wanted to get going and not wait.for.the.other room to vacate. I told him he could discount our room, but NOWAY! «We don’t do that!», he said. Then I said he could move the other room’s TV into our room. Oh no!.The damn thing is bolted down and that would be too much work! He said his repairman wouldn’t come out on a holiday weekend, but then I guess he called him and claimed he would come at noon. When we left, he asked where we were going and when we would be back! The nerve! We. felt like he was up to something and did not all comfortable with his line of questioning! We came the end of the day and the damn thing was fixed. But come on! What a grumpy penny pinching curmudgeon! This place needs someone who knows how to treat it’s patrons with respect! I may stay here again, but hope Iwo Jim has moved on!
Jenn G.
Évaluation du lieu : 5 Citrus Heights, CA
Stayed here while having a weekend away in Apple Hill. We got the family suite. It was very clean and had real glass cups and coffee mugs. The continental breakfast was a lot better than I expected and was constantly being replenished. The bedding and room was clean. The staff was friendly. Its nestled in a beautiful area. We will definitely stay here again.
Jessica K.
Évaluation du lieu : 3 Angwin, CA
Even though this hotel is considered pet-friendly, the hotel manager told us that he didn’t like that we would be keeping our dogs in our room while we were out. We keep our dogs in a cage & they are crate-trained. He walked us over to our room & walked into the room to make sure that we would be putting them into the crate while we were gone! I’ve never had this happen to me before! The rooms are nice enough, carpets a little stained, ant problem in the bathroom, mildew in the shower. There is a little rock area behind the hotel to walk your dogs around on a leash. There are two separate sinks — one inside the toilet/shower area, one outside that area.
Rose F.
Évaluation du lieu : 4 San Jose, CA
After deciding on a last minute trip to the Sierra slopes, we made an online reservation at the Best Western in Pollock Pines. The Inn has a lovely western theme on the outside, but the rooms are definitely contemporary in style. Ours had two full sized beds(we had reserved twins), a roomy bathroom and two separate sinks. There was a sliding glass door leading to a lovely balcony, complete with a couple of chairs. We could hear(but not see) hwy 50 in the background, but the views of the trees were worth it. In the morning we had breakfast in the upstairs coffee room(I had coffee, orange juice and an English muffin; son enjoyed pancakes and a bowl of cereal) It was a quiet and restful stay. Everything is really clean and well taken care of. The gentleman at the office is very personable and attentive. We’ll be back for sure.
Jian H.
Évaluation du lieu : 5 Irvine, CA
Out of several inns in the chain, this is by far the best I’ve stayed. The facility is new and the room is clean and spacious. The surrounding is nicely tucked next to the pony express. Staff is nice and helpful. We came here with kids to find snow. We got it right from the hotel’s backyard with a large mild slop stretching over 100 yards. We got snowed in the hotel but it turned out to be the best vacation ever.
Stephanie p.
Évaluation du lieu : 4 San Rafael, CA
Okay so not our hotel chain and yes my Husband is a total hotel snob, but we were on our way to Tahoe it was super late and a storm came in, not knowing what the condition was going to be like up the mountain we pulled over to the gas station and say the sign for this hotel on the side of the freeway. It was a great deal and again just needed a place to lay our heads that night however the hotel room was very big, quiet and clean. In the morning my son opened the curtains to the patio area and it was snowing, falling from the redwoods it was amazing! Great stay!!1
Judie h.
Évaluation du lieu : 4 Sparks, NV
we booked a non-smoking suite & we’re given one that was filled w/the fresh scent of cigar. no problem –we received the other suite & it overlooked the pool. this was very convenient for us! the room was clean and we were accomodated w/extra towels for our group. the breakfast was filling and we would stay here again!
Sabine S.
Évaluation du lieu : 4 San Francisco, CA
We found this place by accident after arriving at 10pm, and realizing we were locked out of the campground we had planned to stay at that night. We wandered around, following signs of civilization, passed saloon after saloon while driving down Pony Express Trail and then found this place. I tend to like smaller, kitschy, borderline-shady motels, but given that the one further down the street looked like a hobo retreat, we stopped here for the night. Despite the Western stagecoach theme on the outside, inside the rooms were as modern as any motel could be and way better than expected. Rooms were about $ 100, and were HUGE and clean. 2 sinks(one outside the bathroom, one inside), a private balcony with a forest view… who knew? We missed breakfast(they stop serving at 9), so ended up making coffee, sitting on the huge king-sized bed, and cramming in some cable tv before heading off to our campground. As we left, the owner(?), sweeping the parking lot(?!), waved goodbye. Not quite a 4, not quite a 3. I’d stay here again, especially if on a visit to nearby Apple Hill.