Subway

Every time we visit this Subway it’s clean and the staff is more than friendly. The Manager, who you will often find her behind the counter (a plus), she is outgoing & very personable. She greets ever customer and even when she is extremely busy she can multitask, greet customers, make sandwiches and thank customers! Subway by far excels in customer service over the people behind the sandwich counter at Safeway (now Safeway is a painful experience). I wouldn’t hesitate to send my Grandma to this Subway, I know she would be eating quality food and be treated with the utmost respect!

Both my husband and I thought the girl behind the counter was impatient and abrupt. The food was consistent with all Subways. I know it’s fast food, but customer service should still be a priority

Went there for lunch. Two people working, trying do there orders fast. One guy is doing four sandwiches at one time. Blocking the other girl from making a sandwich.
She squeezes in and makes one.
Now my turn. She ask if I want mine toasted, I say no thank you. I goes into the toaster anyway. I tell her not toasted, but she does not hear me.
Toasted sandwich. Then she gets called away and there sit my toasted sandwich. Argot her person comes out and does not know what sandwich belongs to who.
Come on it a sandwich. Why is it so hard.

In Pollock Pines there are only two good deli’s one is Subway and one is Safeway. If you want a deli type sandwich those would be my recommendations.

Had the most awful dining experience of my life at this location tonight – if there were a way to give this place zero stars I would.
My sandwich «artist» was shaking to begin with, with a hacking cough that she couldn’t be bothered to cover her mouth for. Her eyes were wild, in the drug addled way you expect from a washed up rock star, but not the person who is making your food. That should have been my cue to leave, but I was hungry, so I put on a brave face.
The boy I nanny for ordered first, and she got mustard on her glove. No big deal, she wiped it off with a napkin. Then came my sandwich, which she used the same mustardy gloves to make. After throwing my sub in the toaster, she proceeded to empty the garbage. THEN MADE MY SANDWICH WITH HER GARBAGE GLOVES. Not only did she violate health code, she also got my order wrong but did not apologize when I corrected her. «No, you wanted mustard». But Nate swears I said vinegar. WTH.
I wish I had gotten her name so I could report her to management, but – oh yeah – no name tag. All I know is she was working at 7:30 PM on February 24, and I will NEVER come back to this place again.

I never thought I would be writing a review for a Subway. They are all the same, right?
Well, I found this Subway to be better in many senses and thought that I should give them credit. Visited this place during Dec 2013 on our way back from S. Lake Tahoe.
First of all I found their staff to be very courteous. They don’t seem to cut corners and like to please their customers. We wanted to have something light, so went for 2 foot long subs for 4 of us. Since the person knew we were 4, she packed the 6″ pieces individually, marked them very clearly (for the different ingredients — with/​without mustard etc). The second thing I liked about this place was the layout. usually all Subways are «corridors». with the dining area at the back of the restaurant. But this place is refreshingly different. It has a large area to start with. Also, as somebody has noted there is a nice couch to sit and enjoy the flat screen TV. The place is also very clean, and yes, that includes the rest rooms.
These folks deserve credit for standing out.

This is a Subway with super friendly staff who work hard to get the customer taken care of the right way. Food is good and I have never been dissapointed.

I really like this small Subway. It has a nice small dining area with a TV and fireplace.

Small joint subway restaurant. Friendly customer.
Clean bathroom.

Quality is just like any other subway, Except that this location opens early 7 AM and 8 AM on Sundays. This is a great location to get your packed lunch on your way to the slopes. Connected to a large Shell gas station store with shared clean restrooms.

It’s OK for Subway, but do yourself a huge favor and skip this place. Just go over to Safeway’s deli and get a much better meal.
In fairness, no Subway would get more than two stars from me…

Clean, small, attached to a very nice, large and clean SHELL Gas station. They share a very clean restroom.