Car Audio Depot

If I could give a 0 star review, I would. A simple install of in-​dash cameras for my car, was botched. They installed them upside down and not to the owners specifications. When I asked for them to be installed correctly, the gentleman (I’m being nice when I call him that), threw his chicken bone down in front my car and said we’re on lunch, we’ll do later. He walked off and proceeded back to his «office.»
Don’t expect any professionalism with this crowd, that’s what they’re like, not business men.
I went to a different place to get them installed correctly and will be filing suit against them to get the money back.

This place sucks. I took in my car in to get led headlight installed and the quality they have are useless. The stock up on cheap products and scam you of your money. My stock headlights are brighter and shoot out further then the leds. I will never come back to this place again. If your going to this place to upgrade your headlight do not go. I’m warning you right now that you won’t be happy with the outcome. I went in twice to get it fix and nothing.

Displeased with the work they did on my tint. The chemicals they use damaged my paint. They didn’t even bother wiping it off themselves. Other than that there are air pockets in the tinted windows. The tints have warranty but it’s still a hassle to need to go back and get them worked on again. The Pacific Islander lady in the front is super nice though.

What an amazing place. Check the pressure and put air in my tires. Larrabee Thank you your Help!!!

One of my worst experiences from the service industry. I spent $ 1900 on a system with cerwin vega speakers and two amps touch screen head unit and banging woofers. Then the problems begin! Head unit stopped working and the owner wouldn’t replace for a month. Then she had her installers put a lower grad head unit without my knowledge then says come back next week. Then I came back she says it’s not in stock upgrade for $ 60 so I do then the installer leaves my SirusXM disconnected and my rear speakers disconnected. I go back and they play more games checking all wires and say it’s fixed. Not so. I go back next day, I’ve been back 7 times now the installer acts like it’s a miracle he found his own mistake speakers disconnected behind head unit but the last installer didn’t check behind head unit. But wait, I had new mirrors put on my truck and the door panels had to be removed and guess what, no cerwin vega speakers. Hertz speakers. Thiefs, liars, and horible installers and Mrs Choi the owner supports this terrible customer service. Boycott is my thought

I would have preferred them to tell me really how much time it would take them to install my car alarm. The guy at the counter said an hr and a half. I was working on limited time and that seemed to fit within that limit so I said ok. Otherwise, I would have come back another day. After making the payment, he quickly changed it to two hours. Ok now that’s pushing my time limit but I let it go. It’s going on the 3^rd hour now and I’m still waiting for them to finish. Have respect for your customer’s time! Especially if I said I had to be finished by a certain time. I wouldn’t recommend their service or consider returning.

I went to get my HID headlights/​fog lights they said I had warranty for 90 days if I had any problems. On the first day they messed up I went back and they said they weren’t gonna fix it. Would not recommend going there.

First time here got a good deal and nice service! Highly recommend for all your car needs (tint audio rims and installation) they got you! Will be coming back from now on

The only reason why im giving them 2 stars is because the owners of this place is really nice and very helpful but they need to change their employees. I took my car in for a radio installation ended up breaking my gps not only that the quality of their work is crap and i paid quite a bit just for installing the raido i purchased online but after getting home i noticed that my ac is not put back properly and after driving the car for a couple of days wires started falling off under my dash so i took it right back after 3 days to get it fixed and they dint wanna touch it at all blaming me for braking the ac and they gps and they kept pointing fingers and they dint wanna talk to me at all too bad the owner was not there to assist me and the manager lareebee was no help, he promised
to call né back and all but i never heard from him so i called choi the owners asked to bring it back when hes there so they could resolve the problem which was very nice of him but i just done with it and i don’t wanna deal with rude employees. Save yourself from a headache KEEP OFF this bad business until they have new employees that knows how to do quality job.

I would not recommend this place to anyone. After just getting my front tints done, i noticed that there were stratches on the windows. So i went back to let them know and they argued for a moment that it was my car that was stratched, but my car was only 5 days old. So they finally agreed to redo the tint. After a day, i looked at my window again and there were stratches again but in a different area and it was bubbling a bit in certain areas AND I guess when they were spraying some liquid cleaner to clean the window, they didnt bother to wipe it off my side panel door and now it seemed into my door fabric which now looks like sweat stains on the door. Super pissed about the experience. Now i have to get my doors cleaned and go to another tint place to get it properly done.
–update:
Went to a new tint place and they took off the film and told me that car audio depot had stratched my window itself when putting on the tint… wtf…

I would never go here place suxs theyy charge you for stuff that isnt plugged in theyy put thin wire to my bass amp when they knew my amp needed wayy more juice theyyy fixed it after i went backk and theyy didnt even tune my amps i dont thinkkk theyy knoe wat theyy are doiin just looks like theyy want to make a sale i got chaned extra 20 bukkks just for a wire that gos to my amp to my bass knob is wasnt even plugged in… i would never go backkkk to this spot… i would go to a differnt place for the moneyy i paid i knoe good workkk theyy sukkkkk …

Hi well guess what I did call my cc and had it stopped. I received my refund from the the finance company. Sadly I did speak to management his name Nick said he would take care for the issue and would return my call yeah I never did get a call back. Laramie sales guy was full of crap acting he was so concerned and stated to mr not to call the owners because they will not care as he said and since the owner is very Ill he won’t do nothing. But yeah this place is a straight rip off and don’t know what they r doing but sure know how to get ur money. I finally received my refund 4 months in. Stupid place and stupid people work there

Called for 5 window tint for my Hyundai and they quoted me 129. When I got there they said I have 7windows because they also counted 2 little sections my back windows which most cars have. Ok they gave me a new quote for 140 so no biggy
. However it took like 5 hours since 11am to get it done. My biggest point was some salesmen & customer service (not Nick) are not professional and made me questions their integrity. One guy little shaddy with attitude even told me to pay tip for to his buddy claiming he was the installer which he was not. I saw the Asian installer who actually worked on my car not the other guy.
Price is reasonable and quality seems ok but one salesman/​customer service is a not very nice, and Tried to con me. So be careful with their sale tactic, and talks, and don’t let them get you and prepare to walk.
Btw the place is owned by some Asian ladies but most employees are non Asian including sales. 2 stars for me due to some bad customer service.

Great service and very competitive prices. Just got my tires mounted and the tech did an awesome job, no scratches or scuffs on my wheels. Danny was very helpful, even let me borrow the shop car to go to the ATM.

In my personal and professional experience, customer service is the ESSENTIAL life’s blood of any business and these people deservedly are doomed to fail.
I saw an ad for them in front of the In-​N-​Out burger down the street for a $ 69 window tint. I just bought a brand new Honda Civic in December and with summer coming along I thought that it’s a good idea and a great deal.
I called several times for TWO WEEKS, several times they didn’t answer the phone and the last time the line was busy (which meant they were on the phone) within 30 seconds I tried again and alas, THEY DIDN’T PICK UP THE PHONE!!!
So at this point I don’t want to know what the service entails, what type of tint and don’t care that it’s a great deal. I’M DONE!!! Enjoy Chapter 11

Got here at 12 they said my car will get started at 1… and should only take an hour and a half its 330 and they’ve only tinted 2 windows… I will never recommend this place to anyone horrible service and side note they’ve tinted 3 other cars in the time I’ve been here!

Awesome staff! Knowledgeable and willing to help. I’ve had three cars tinted here and my stereo and rims installed. Definitely going back! Larrabee and Nick are a great team!

Larrabee is a great person very helpful. Installed my tint for a reasonable price. Will be coming back to get other things for my car, like rims. Great service overall

This place is great everyone there’s cool and they really help you find what you want. Nicks the best though got me a great deal on the tint and my car looks awesome and it’s cooled off noticeably
they did a great job and I’m extremely satisfied they also have credit you can apply for if needed I would recommend this shop to everyone
Thanks again nick

Rude people, over priced radios, very unorganized.
My radio didn’t even work after they installed it!
Don’t even bother.