Joe Taylor Restoration

Hopefully you never need to call a restoration company but in the unfortunate event when you need professional help fast, call Joe Taylor Restoration. The crews show up on time, very knowledgeable, compassionate and get the job done right the first time.

I usually don’t write reviews but after my experience with Joe Taylor Restoration, I felt it important to share my experience.
Three weeks ago a huge thunderstorm passed our area. Streets were flooded, the rain came down very hard. I heard what sounded like someone dropped a huge sack of potatoes in my back bedroom. I went to see what was going on. When I walked in the room I found half of my ceiling had collapsed. Water was pouring in. There was debris and insulation all over the place.
I wasn’t sure what to do or who to call. Do I call a roofer or my insurance company or a company to suck the water up and who do I call to fix the ceiling? I had a flood from my dishwasher a couple years back. Joe Taylor Restoration was sent out by my insurance company. They did a real good job last time so I thought to call them not knowing if this is something they did. I found their card and called.
The woman who answered the phone at Joe Taylor Restoration was extremely pleasant and answered all my questions. She explained she would have a crew out immediately to clean up the mess and dry the structure. In addition, she would line up a roofer to fix the roof ASAP. She explained once all that was done they would work with either myself or my insurance company to address all the other damage.
The guys from Joe Taylor Restoration showed up fast and eased my worries. I was extremely upset and nervous as anyone who has been through this would be. The guys checked on me and my property often. The submitted reports and photos to my insurance company. They were involved with the entire process including making sure the roof was temporarily tarped until permanent repairs were made. They turned a difficult and upsetting situation into a manageable one.
Thank you so much everyone at JTR!!!

I came home from work to find my entire house flooded from a broken water heater. I called my dad who told me to call my insurance company. My insurance company recommended I call Joe Taylor Restoration and have them come out and assess the situation. I contacted their office and they sent a crew immediately. The guys were polite and got to work getting the water out of my house. I had several questions regarding my where to stay and what was going to be done to put everything back the way it was. The guys took time to answer all of my questions and explain the entire process.
The guys came back and checked the equipment periodically until my house was dry. They even met with the adjuster from the insurance company and helped explain everything that happened and which areas sustained damage and which contents needed to be replaced.
I have never gone through anything like this before. Without the help of Joe Taylor Restoration who knows how I would have gotten through this. Those guys are great!!!

A very bad experience ! They came in my house with lots of people, I guess to finish the work fast, right? took out fans, never put them back, said they couldn’t open and clean them… so why did they take them off the ceiling if you can’t clean them? the lamps on the fans, that by the way were expensive fans, the chemical used took out the paint from the frosting of the glass. Until this day I am waiting for them to return my call to replace the lamp. This was a relatively small house, only 1900 sq feet, nothing inside besides the smell of smoke and damage in a couple cabinets in the kitchen. My bill over 10k. Totally unjustifiable !!!