Office Depot

They have great options for office supplies and beyond. The lines aren’t typically long and the staff is always roaming around the store ready and willing to assist with finding any items needed or to answer any product questions.

Strangest customer service ever… Emailed 2 docs to be printed, have worked with many different Office Depot locations over the years+ and never such non interested, rude service. Manager showed up, couldn’t be bothered either? How odd? There was one person who humbly watched the staff at the printer meander and do nothing … and Jeremy stepped in, finally I got my very small printing order, left as soon as I could, after being there for over 35 minutes. Thank you, thank you to Jeremy, polite, respectful, and helpful. There is at least 1 person there that understands customer service, Jeremy. However, I will NOT be back.

Customer service seems to have improved a bit over my last few visits in the past 12 months. I was offered assistance on my visits and greeted at the door. Atmosphere is warehousy and a bit grim. Teacher rewards program was easy to sign on to and seems ok. The items I go for are typically a yearly agenda, a book of stamps, and ink and toner. In the Publix Shopping Center next to Dunkin Donuts. Convenient.

Me and my partner were today at Office Depot at this location. We got in and waited 15 minutes and no one of the staff came and talk to us. They were so strange and rude. They ignore us like we didn’t exist. It’s the worst experience ever.
One of the staff was on his phone texting and the others were walking by and doing nothing.
Never go back again to any Office Depot again and we will tell everyone we know about this place.

Worst experience ever. I’m a student who prints a lot of stuff at office supply stores, but I’ve never had an experience like this. The staff goes out of their way to 100% ignore you — you literally have to yell «excuse me!» Like an obnoxious jerk to even get them to come help you. It took them over 40 minutes to print my class lecture notes for me. First they said I had to email it to them and couldn’t just pull it up on the computer from my email. Fine, okay. I emailed them, and they said «we didn’t get the email.» And walked away. I re-​emailed it, flagged an employee down again, and then they said the email wouldn’t download and just wandered away again. Literally just walked away while I stood there at the counter like «ok, now what?» When i finally got them to come back and try again, the girl got it to download and then clicked print and walked away again. Mind you, the store was not busy at all. The print finished and my documents were just sitting there but nobody would come pick them up and check me out. I stood at the counter waiting for somebody to come back and get my papers off the printer for 10 minutes. I finally had to go seek out an employee (again) to get my papers off the printer and let me pay. Lazy employees.

Um… when staff are unsure of where the pens are in the store… yeah…enough said

Totally inept. Waited 20 minutes to ship a package to be told the «the system» couldn’t do it. 5 other people waited on in front of me. Lazy, lackadaisical «help» wh uh seems to rotate every few weeks., No apology after all this.
Go to the Post Office for better servixe.

This is a strange Office Depot. Though they recently renovated it and changed the staff they seem to have invested a lot of time and money only to turn what was a marginally acceptable store into one of the worst.
Last time I was there, and the only customer in the store. I asked «Where are your calendars?» to which I got the response of «Maybe we have them in the back» with no offer to show me where they were or even to advise me whether or not they even had any calendars. I’m usually use to a more definitive answer of a yes or no about having an item, a specific direction or, especially when the only customer in the place, an offer to guide me to the exact location in the store, however, I was offered none of that. Further, this is but one example of a series of less than helpful experiences I’ve endured at this Office Depot location.
I only stop here because it’s next to one of the Publix where I do my grocery shopping. I’d never go out of my way to go here.