Taco Bell

This location is horrible. Form the food served to the customer service. I was speechless when I witnessed an innocent customer who was yelled at to moved their car back from the pick up window after asking why… the girl at the window called the customer a dumb asshole. I was blown away, and told the customer to not accept anything, let alone food from this girl or this place. This type of behavior is unacceptable and the management team seems to be on the same level.
After the customer request refund, the glass window was slammed in their face and food snatched back by the same person working the window. This all began as the customer was asked to move the car back with no explanation provided. Sad!
I personally contacted customer service to what I witness and have yet to hear a response. Stay away from this location.

I have been here for lunch and it’s been ok. The dinner crew is different though!!! Went Saturday night as I didn’t feel like cooking and I was already in the area. The line was pretty long but they took orders quickly. When I got to the first window the woman took my credit card and then proceeded to have a conversation in creole as she was yelling back and forth. She did not even acknowledge me. Finally all the cars in front of me were gone and I asked her if I could have my card back. She replies «yes ma’am» and continues talking creole. I find this very rude in general but even more so in This setting. When she finally gives me my card back she tells me to wait and don’t go yet, this was another 5 mins. I get to the front window and the next woman hands me my order but says something like «well if you don’t like your order…» I said excuse me? She said oh no I said have a nice night. The staff was horrible. The food was cold. So cold that the paper it was wrapped in had stuck and ripped apart. The nachos Xxl had mostly that cheese, not much else and the guacamole like one spoon. The worst service and the food sucks!!! I will drive out to another location next time! Not even for lunch anymore will I go!

I’m a fan. XXL burrito with chicken for me. The food is quick and convenient most of the time. If you want select hot sauces it may be with the wait time to go in and grab what you need because they can be a little light at the window.
Inside wait time is a little longer due to the ho-​hum customer wanting to chat up the girls behind the counter.
It can be a little tough getting back onto the main roads (rock island going north and McNab going south from the old Wal-​mart parking lot).

What a cheap scate the Owner /​Manager must be !
The burritos I get at THIS Taco Bell are consistently void of food ! If you prefer nothing but Tortilla shell for lunch, THIS is the place for YOU !
I can hear the manager’s daily employee «Pep» talk…
«Now listen guys, if a customer can reach anything other than tortilla in the first 6 bites, you’re putting too much in there»
The employees seem nice tho… so I give 2 stars to account for the upbeat employee attitude but still a deserved rating for the unit because I go there for FOOD !!
Wow…no thanks… I go to another Taco Bell where they know how to make Burritos.

No complaints here. My order is almost always right and the speed of their service has never held me up for too long as long as you use the drive through. The inside service is a lot slower as it seems they focus most of their energy on the drive though.