Two Wheels World

I pinged the owner (Omar), and he said he got my email and saw the Unilocal review, and kindly explained to me that ordering parts can be a slow process.
—snip—
Dear Rick, sorry to hear we didn’t meet your expectations, I’m the manager of the dealer and was about to contact you today because I saw your Unilocal review yesterday. We are suppliers for non OEM parts for Triumph such as British Customs, and sometimes we have delays on their products, we had 3 different ETA from them and we made the mistake of transmitting them to you.
The products already left our dealer yesterday and we put them express for you to receive them tomorrow, again sorry for the inconvenience and please let us know what can we do to improve your experience.
Happy holidays and best regards.
Omar
—snip—
He totally ignored the actual issue I complained about (poor communication, argumentative sales associate). I guess problems there start at the top.

Purchased a new Hypermotard the other day, sales guy Jim, awesome !!! The owner Omar, awesome. I had a great buying experience here, thanks Guys !!

I don’t give five stars to anyone but these guys did great service and were honest about the bikes they had.
Test drove many bikes and a few times over, no stress.
Ended up trading my bike in for a monster.
Thanks guys! Keep rocking!
«A new buddy of the store»
Anonymous.

After you have gone to the other Ducati dealers you will come running to this dealership.
They don’t play the pricing game. If you’re in the market for a Ducati most likely you’ve already done your homework. You know they are the very best but don’t come cheap.
Dealership is friendly not the highbrow BS like in miami.
I’ve purchased several bikes from here. Also service without a problem.
After an accident they handled the details with the insurance agent.
Professional, friendly crew, who love what they do.
What more could you want.

Been here for service a couple times, guys behind the counter are polite but service is high priced and poor quality. I would like to speak to the owner for specifics but overall my experience with this dealer as far as triumph is poor to the extent I’ll be forced to travel to another city for any future business.

Walked into this dealership on Saturday with the full intent to purchase a Triumph motorcycle and no one would talk to us. :(
So we left.

Awesome dealer! Yamil and Lucho were very knowledgeable and a pleasure to deal with. I will defiantly be taking the ride up there for anything I need. THANKS GUYS!

After dealing with Ducati of Miami I can save you a large waste of time, call George of Ducati Forza. He answered all my questions, arranged transportation and personally picked me up from the T-​Rail and went waaaaaaaaaay above and beyond in terms of service in making my financing of my 2011 Monster and service impeccable. Very prompt, knowledgeable and most importantly, true to their word. I will ONLY deal with them as they are truly the Gold Standard in the Industry today. I look forward to bringing in my Duc to have the services done and reviews to follow.

Super friendly dealer. My most pleasant experience at a motorcycle dealer. George is a pleasure to deal with. He let me test ride the new Ducati Diavel, was very informative and never pushy.
Ducati should be proud to have representatives of their brand with such a high level of courtesy and professionalism. In case, you’re wondering, no I’m not related to them… just a happy customer.

My brother almost bought a Ducati «Monster.»
To me, the bike looked like a European guy in a speedo; with his junk all hanging out.
I get that you’re well hung and all, but you’d still look better in board shorts.
Translation: I don’t like naked bikes.
Put some fearings on for Christ’s sake!
However, Ducati does make some magnificent machines, and this would be the place to buy one.
Not only do they have a large selection of bikes, but they have lots of accessories and merchandise too. Because you know when a guy buys a bike, the girl needs the matching T-​shirt. (Kids sizes too.)
Friendly, not pushy service.
Bikes available for road test.