I have dealt with them on two occasions and both times have been great. Mrs. Linda, JR’s Wife, is his partner and she is so friendly and helpful. JR actually fixed my windshield AND took the time to explain to me what he was doing, why he was doing it, and showed me before where the last people who put in my windshield messed up. I LOVE the fact that they can come to your job or home and install your windshield. I will highly recommend them to anyone.