I guess this review starts back in 2014. I came back to the states from 1 year of deployment. I visited my at the time girlfriend and we ordered from our hotel. It took almost 2 hours to recieve our food. Well at least we think it was 2, after about 1 hour and 30 minutes we lost track. They got our order wrong and had to come back. Fast forward to now and me and my Wife are spending time together before I deploy again for another year and we decided to get some Happy’s. We waited about 1 hour and 15 minutes before our food arrived. My Wife looked at her food to notice feathers still attached to the chicken. We aren’t talking about just a few here and there, we are talking about A LOT of feathers. I don’t know how that happens if you clean them but my guess is, someone just does not care or just tried to hurry a situation that doesn’t need to be hurried. So we called and they assured us that they cleaned them but they will send us another order and we will just exchange the orders no problem, so we waited almost 2 hours. I called and the first lady said they were on their way with our order. Almost another hour later we called again and some other lady said they thought we said don’t worry about the new order the first time we called and complained! So, uhm what? We FINALLY got our order in pretty quick fashion but they got our order wrong we got the dinner but never recieved the dinner. Just the chicken. Like it’s one of those famous what else could go wrong. The food here is good which is why I give them the one star but customer service is just terrible.
Jeff O.
Évaluation du lieu : 4 Rochester, MI
Don’t be scared off by the $$$$ rating. Yes, it’s more than the Little Cesar’s hot and ready, but so worth it. You too will be «Happy» :)
Whitney H.
Évaluation du lieu : 1 Atlanta, GA
Seriously the worst experience I’ve ever had with a restaurant! We placed an order at 8:51pm, they told us it would be here by 9:35pm. At about 10:40 we call to see why we haven’t gotten our food and the manager answered. She obviously could careless about customer satisfaction and said she called multiple times on the number we called from, of course not on the number we gave them as a call back number!!! They didn’t try to make it right, just said there was no way they would bring it out now as they had already lost money since they couldn’t find the address which all GPSs and Mapquest can easily pull up the address…
Neaya G.
Évaluation du lieu : 1 Pontiac, MI
Ordered a pizza online it didn’t make it on estimated time instead my pizza didn’t arrive for two hours. When I called in they couldn’t give me an estimated waiting time. I explained that its was my daughters birthday and I also had work. An employee replyed(so what? You’re gonna miss work for a pizza) how rude.
Geoff J.
Évaluation du lieu : 4 Dallas, TX
Found these guys while on a business trip via Grub Hub. It was late, snowing and I was tired. This was the only option showing up on Grub Hub so I gave it a chance. This is where it went down hill. First Grub Hub gave them the wrong phone number. They were out of green olives and tried calling me at home and not my cell. Then the driver couldn’t find my hotel(see review on Fairfield Inn). Finally, an hour and a half later the driver finds my hotel. Driver was super friendly, but kept trying to ask me about the area. Obviously, I have no clue since I am in town on business and staying in a hotel. So pizza was cold, but I couldn’t complain. Got a sweet deal for something like $ 18. Large pizza, breadsticks and salad. It was all good, just wish I could have tried it all piping hot.
Lindsay O.
Évaluation du lieu : 4 Pontiac, MI
Still can’t wrap my brain around the crazy menu of everything. Please can I have with Cajun Perch with my pizza? Wings with my lasagna and burgers? The Italian sub with my rib tips? Gyros? Hotdogs? Corned Beef? …Catfish nuggets!!! I’m finding this is kind-of a Michigan thing. Crossover menus. Food categories that disorient those of us familiar with more traditional gastronomic types. But can I tell you how happy it makes me that these things are all available for delivery? To my house? Until very late at night? «Happy’s» I am! Normally we get the pizza delivery, but we got a little adventurous on election night and ordered the hot wings. Food came fast and hot and the wings were surprisingly good. When the driver realized he forgot our soda, he was gone and back with it before we even cracked open the pizza box. Stellar service. And maybe one of these days I’ll try the nuggets…