The problems that plague this Michael’s store are a result of the corporation itself, not the individual stores. The main issue is under staffing. the place is big but there are hardly any sales floor reps to assist. If you need something you need to wander around for a while to find someone to help. The checkout lines are always long and despite them having like 6 registers i have never seen more than 2 open. If you need paint from the locked section, be prepared to wait around for 10 minutes while they try and find someone who has a key. All that being said, when you do manage to find a sales clerk to assist they are always helpful and courteous. The store is clean and well stocked. Great coupons onine! Just be prepared for a rather inefficient shopping experience. Also, I think their custom framing is rather sub par. Definitely not the quality you would get from a skilled craftsman. If you have something that is important or expensive, take it someplace else for framing.
Julia N.
Évaluation du lieu : 1 Bronx, NY
I took two antique prints here to be framed because they were having a framing sale and I had a coupon. I dropped everything off and the guy behind the counter seemed very knowledgeable and friendly. The prices he quoted be were also very reasonable. The trouble came when I arrived two weeks later to pick up the prints. The first one I received no problem, but they seemed to have trouble locating the second. The print was of an English Bulldog and the guy(different from the person I had initially worked with), started going on about how he remembered it really well because he had bull dogs. So basically he’s blowing smoke while the poor shop assistant is frantically searching for my print. Then they realize that it had been sent out to frame, and that I needed to come back and pick it up a couple days later. So a few days later I arrived, picked up the print, and everything was fine. I got home and took a good look at the image, and realized that they had ripped the print!!! No, it was not terribly noticeable since it was now pressed together under glass, but this print had managed to stay intact for 100+ years before meeting these guys and no one had the decency to tell me that they messed up. Now, I don’t care how affordable they are, I wouldn’t even use them to frame a poster.
Chasey R.
Évaluation du lieu : 5 Port Chester, NY
Went their to buy some paper crafts. Found some beads and other jewelry stuff. There were two aisles of beads. Two isles of paper stock. Not too many wooden stamps, but they seem to have a nice selection of clear stamps. They have their x-mas stuff out and setting up for more of it. The sale was good. Use the 20% coupon, it helps alot.