Carl’s Jr.

Stopped in to try the new burger. No one in line. Waited several minutes watching employee with headphones go back and forth in front of us. Never acknowledge us, we ask if someone could help us. He barked at us «can’t you wait a minute? «. We said no and left. Rude was not close to the look he gave us. I know he’s under paid and overworked. Still he is there because of us. We didn’t deserve to be treated like that. We are both seniors and it’s hard to get around. It was 3:50p.m. Monday January 18^th.

very frustrating trip recently to this location. I ordered a SANTA FE TURKEY BURGER. this item is no longer on the menu and for some reason every time i order it, its an issue! i usually end up with the wrong order like a santa fe chicken burger, if i wanted a chicken burger id order one… on this particular occasion, they did the same thing, made me a santa fe chicken burger when i specifically requested a turkey burger… whats so hard about switching out the meats??? anyways… i had to pull forward and wait for my order to be corrected. pretty sure it was the manager who brought out my order with a little sticker claiming it was checked for 100% accuracy. which id damn sure hope so for having to pull forward to wait for a burger… i get home and guess what?! A PLAIN TURKEY BURGER!!! GET IT TOGETHER CARLS JR…

There is not enough adjectives used negatively to describe the food I got from this Carl’s Jr. I even made a Unilocal just to complain about it. This Carl’s Jr. sucks balls.

Very long wait. Drive thru using front registers causing lag in help and more work for staff going back and forth. I’m guessing the one lady is off duty helping as she is not even in uniform just in civilian clothes. Only 3 people running front including drive thru. I have managed a few restaurants and know that weekends are busy. I see 5 people total, including kitchen. Drive thru line is around building and lobby/​dinning area not clean. Time for management refresher I think. Staff was friendly so that was good. I understand businesses want to make money but if customers have to wait too long well they don’t come back.

This location is terrible. Cashier was super rude when taking my order, he was chewing some food followed by picking his teeth with his finger all while taking the order, he even burped quite loudly a few times while i was trying to speak to him. Food was not bad but could be better.

I usually get there Famous Star with Cheese or there Western Bacon Cheeseburger. Love there Breakfast. Great customer service fast and friendly.

The all natural burger I had was wet and greasy, clearly from the lettuce not being dried enough, and a man was sitting near us, blatantly drinking in public. I complained to the cashier, who was apathetic and simply give the «he doesn’t bother, so we don’t bother» excuse despite mentioning he is lecherous. I will not visit again if I can avoid doing so.

Pretty decent location. The employees are really polite and the wait is never really that long. Waiting for your food is never really an issue it comes fast and is hot. The drive through is always quick. I always use their coupons they mail to my house and save a few bucks when I go.

How hard is it to make a fucking burger! Ps you forgot to give me my oreo fucking cookie you assholes

I never thought that I would give a fast food joint four stars, but this one gets it.
I ordered the 2 for 5 Western Bacon Cheeseburger special.
It tasted good, nothing to write home about.
But, it looked just like the commercial, and that never happens.
Well done.

The ladies here are always wonderfully nice :)

Came to get lunch at 2:20pm 5−16−12. The drive thru cashier was slow witted and could not figure out a coupon I was giving him. The woman who stepped in who was the manager I assume rushed everything. She was trying to be efficient but came off as rude and annoying. I asked for ketchup and she tossed two little packets at me. Right when I was gonna ask for more she kept saying like a robot «Thank you have a nice day». GIVE ME MORE KETCHUP YOU RUDE COW!!! :-)

Great food, great service
I came here on a drunken night/​morning. Got myself some chicken tenders and a chocolate shake. The cashier was awesome (and cute). She ensured i had the proper sauce for my tender chicken. Bravo

My friends and I got a few beers at a hole in wall bar down the street… We had the munchies so we tried to walk through the drive through. They refused us service and told us to «Just drink and drive» if we want food… I’ve done this before and most places are cool that we are not drinking and driving and will serve us… BOOOOOOOOOO TO CARL’S JR! Drinking and driving is bad!

I know, it’s ridiculous to give fast-​food a high rating. But were it not for the steak & egg breakfast burrito every couple of weeks when we’re slam out of food, well, I couldn’t face the day, my clients or much of anything.
The place in Port Heuneme is staffed by friendly, courteous folks. It’s clean and quiet.
Don’t forget to ask for the fresh salsa for your burrito.

Oh Jack. Haha. At least you got a free ride from the good men of the US Navy (Okay okay my Dad’s retired Navy – but they still are good men!)
Anyway, I OFFICIALLY hate CARL’S JR for taking away the normal fast food shoe string fries and switching to the craptastic «Natural» fries. Unless you’re sticking potatoes in a dicer ala In-​N-​Out, I wouldn’t really call your fries «natural» Oooh skin. Whoop de freaken do.
Just because of their competition with Jack in the Box.
Newsflash though: They suck too.
So good job Carl’s Jr. You’ve lost quite a
few customers by switching to these dumb old fries.
PS: Your Chili sucks too =P

WHAT is so frigging difficult about making burgers as requested and then handing them UNDAMAGED to the customer?!
Friday night on the way back from the local dive bar, The Rudder Room, we managed to snake a free ride with the U.S. Navy’s Designated Driver vanpool. I think these Navy personnel took pity on Deb & I since the taxi cabs were in such demand. Damn nice of them since we aren’t in the military and I’ll deny it if anyone from Naval Intelligence comes calling!
Anyway, I asked this military limo service to drop us at Carl’s Jr. near our home. We waited some 5 minutes for our jalapeño burgers to be made «fresh». Only minutes later we opened the wrappers to find flattened, crappy-​looking burgers! I just wanted a spicy, tasty burger before bed, but instead I got one bad-​assed ATTITUDE!
I’ll tell you just how ticked off I was… I get up Saturday morning, open the LA Times, and read that Carl Karcher, the founder of Carl’s Jr., had passed away, and I thought — «good». I chastised myself for the calloused attitude and voiced aloud my apologies to Carl’s family.
That said, I will not be eating at this Carl’s Jr., ever again.