Navy Exchange

This rating is in regards to the attendants at the gas station. On 1 May 16, I visited the Port Hueneme Main Navy Exchange gas station. I noticed a promotion to get $ 5.00 off your $ 50 NEX purchase with minimum 25 gallon purchase. After I was done fueling my car, the pump dispenser did not print out a receipt. So I went inside to request a receipt. As I walked in, the two ladies behind the counter were in a deep conversation. No one else in line but me waiting to get their attention. Suddenly, one of them glanced at me and yelled out «WHAT». I kindly asked for a copy of the receipt. She gave it to me with an attitude. What kind of customer service is this? It definitely spoiled my day. I traveled from Lancaster to shop at NEX and visit the beaches near by but her attitude spoiled my day!

I only come here to see Nick. He makes me feel warm.

The Filipino lady that works at the gas station’s cashier got some bad attitude. She don’t know how to smile and would roll her eyes whenever I ask questions. Quick tip, If you guys don’t like your job then quit, nobody is forcing you to work. You guys are just making everybody else look bad.

Beware of buying jewelry here. If you buy any expensive jewelry from here, get insurance. A diamond from my wedding band fell out the day after my wedding. Finally, they helped me by having the manufacturer replace it. After getting the ring repaired, it lasted four days before the same exact diamond fell out. It is one of the smaller stones on my rings, so its not the end of the world, but it makes me question the quality of the products they have.
Buy your jewelry from jewelers you can trust and that offer warranties on their work. If I was wearing my ring for a year, I would feel responsible. This is however ridiculou s. And it sounds like we are stuck with a very expensive defective ring. Since it was sized they will not take it back. Jerks!
Carmen, the manager, has been very nice and helpful. I do not blame her for store policies. This is simply a warning to those who like to shop on base tax free. When you buy jewelry, go spend the extra cash, and get it from a reputable jeweler.
Im giving one star, not because I have a defective ring. In all honesty the tax free prices here are not that great either. Ill stick to getting gas on base, and nothing else. There is no point or benefit to shopping here AT ALL! High prices… low quality products… rude sales associates… I say go elsewhere.

Some Items are cheaper in Outlet store (12.9 miles about 20 – 30 minutes away), so check out prices before you buy. Good for electronics, furniture’s and fuel– no tax.

Staffs at the uniform shop don’t know how to smile.

The navy Exchange at Port Hueneme is marginal at best.
The management/​buyers obviously live in a different world than customers. This can be seen in the high dollar products on sale that are out of reach of a large percentage of customers.
This exchange would do much better if they would relook product lines and start to buy things customers want, not what the buyers want.
As far as prices go… Tax free makes it barely worth the trip.

A nice selection of electronics and liquor. Prices for food are not as good as at the commissary next door.