ENT and Allergy Associates

Very easy to get an appointment and talk with the doctors. My experience with Drs. Diaz and. Shangold has been good. The staff in the allergist’s office have been very friendly and responsive to my questions.

Absolutely horrible, do not go here! Staff at front desk are rude, unfriendly and act like you are bothering them from start to finish. Doctor Zaretsky was very unpleasant as well. There are far too many other ENT offices on Long Island to waste your time going here.

Ridiculous! Second time with this office and they still can’t get it right. Front desk staff is rude and can’t get their stuff together. Even the Dr was passed of and said they should just do their job! Long wait… And worse is you handed to sit and listen to the cattiness of the nasty women up front. Only one bright spot… Pat! She is a darling women. She is kind and helpful.

I made an appointment with this office because I recently moved and my current allergist is now away from me .
My appointment was at 9. 00
1. As soon as I walked in, I could sense the negativity in this office. The first window I approach send me to another window to check in. First thing I realize is that these check in windows are full of warnings, announcements, all these clutters where you can’t focus on what’s really an important information. It’s like going in to a website and being bothered with annoying pop ups to your face. You can’t even see the face or make an eye contact with any staff because they are either too busy or it is how they are .
2. Next I went to the correct window and they asked me to sign in to check in. This is first doctors office I had been where you sign in to check in. Anyway after I waited about 15 minutes to check in, I was handed a tablet to fill out my information including my insurance and personal information which was already on my insurance card and id that I handed in. I looked at my watch and it was already half hour past of my appointment time .
3. Staff is not friendly at all, you feel like you are in a free public clinic. Then I though, I would rather travel half hour to see my current allergist then to deal with this negativity in this office and told them to cancel my appointment and walked out .
I read the other reviews and it seems like I am not the only one. The executives who are in their glass offices, should consider putting effort to train these individuals who are the first impressions of their business.
I didn’t get to see any doctors so I did add another star for that.

I recently had surgery for thyroid cancer and Dr. Sugrue and the staff at Mather hospital took very good care of me. I have gone to him for other ENT issues as well and he is very easy to talk to. He has a great personality.

The wait time is getting worse at this office, why make appointments if I have to in the waiting room past my appointment time. The whole point of having an appointment is to not wait, understanding of emergencies but every appointment is an hour or more wait. Love our physician, but the wait time is getting ridiculous.

Never go there! Called 3 times for my results and never got a call back from DR Zaretsky.

For years I’ve suffered with allergies or so I thought were seasonal allergies, I even saw an allergist but still no alleviation… so I decided to see Dr Richard Litman at ENT And Allergy Associates where ultimately I ended up having endoscopic sinus surgery and repair to my septum… The surgery was a complete success and my allergies are gone… Dr Litman and his staff were completely knowledgeable, courteous and understanding throughout the entire process and I’m glad I took the step forward to seeing this professional!

Dr Richard Litman was my doctor and he took the time to actually sit down and talk with me. I never felt rushed or that my questions were silly. He always encouraged me to ask questions and to call office if I thought of anything else.
The procedure I needed was very routine and simple even though it had to be done at the hospital. He knew I was anxious was very caring to my needs.
The office staff was always friendly and accommodating. Always getting back to me the same day. His medical assistant was so sweet and caring.