Robert Heay’s Port Orchard Yacht Sales

I have used Port Orchard Yacht Sales for two separate purchases, a large boathouse and a small speedboat. Both transactions were handled with the utmost care and and were completed flawlessly. I highly recommend them. Rob and Trish communicated often throughout the entire process and were a huge asset. When I am ready to sell I will certainly call them

Thought since I bought my boat from them, they’d be ok to list with… NOT!
Port Orchard Yacht Sales owner, Robert (Cptn. Rob) Heay listed our boat for sale in 2008. It was clean, newly tuned up, newly powerwashed, and ready to sell. Month after month, we heard nothing. The only advertisement he ever posted was on his website. We independently posted Craigslist and others to attract more attention. We got alot of responses and forwarded to Rob. NOTHING. Not even status updates of what some liked or what may need to be fixed or updated, etc. When we emailed for a status on showings or interests, etc. we’d have to wait more than a week for a standard «nothing new» response.
14 months after list date, we finally cancelled our contract and are going with another company. Two weeks after cancellation and still no boat keys. We sent him another request and got an «oops, forgot. Will send.»
Now with Emerald Sales. Within the first week, the new broker called us and emailed pics of how AWFUL our boat looked!!! The dehumidifier was unplugged causing mold in the cabin. The door was left open so mice got in leaving droppings throughout. The entire outside of the boat was covered in moss and algae. There is NO way this boat was EVER shown! LET ALONE walked through, cared for, or maintained! No wonder it never sold! All the inquiry emails we sent obviously were responded with lies as there is NO way he could have actually been out to the boat and then said everything was A-​OK. The only thing we heard was how many thousands of dollars we should lower the list price. Apparently, since we no longer live in WA and can be there to supervise, he figured it didn’t matter.
We now have to pay $ 500 minimum to get her cleaned up and suited for sale. Our proactive agents are energetic and so far seem ready to do the work necessary to satisfy their clients!!! Guess we should have done more research because EVERY person we’ve talked to has had NOTHING positive to say about him… even our original broker from when we bought the boat no longer works there!
THANKS FOR NOTHING P.O. YACHT SALES and joke of a captain!!!