I found the staff pleasant and helpful. They have an impressive inventory of recliners, which is what I was looking for. The young woman working there was knowledgable and attentive. She was not pushy whatsoever and let my roommate and I browse the showroom at our leisure. She was never far away and was able to give good insight. I felt welcomed and at ease. Another added bonus is the free wifi that allows for us to compare prices at other stores. Prices were extremely fair. Can’t beat the bang for the buck at this place. I highly recommend it.