Starbucks

The customer service at this Starbucks blew me away!
I specifically came here the other day to get my free birthday coffee. Being that I have a one year old, I brought him inside with me, in hopes of getting him a snack and sitting down with him while enjoying my coffee. However, the place was packed and there were no seats anywhere!!! Sometimes I think it is rude that people sit there «working» (probably actually on Facebook or Tinder and using Starbucks’s free WiFi) on their computers for hours– hogging all the seats! Whatever, that’s a whole different review!
When it was my turn to order, I informed the Barista that I was ordering my birthday coffee. He asked to scan my coupon in the Starbucks App. Well, my ditsy self didn’t know that I needed the app on my phone, I thought I could just show the email that stated I was eligible for a free drink– dumb on my part! Anyway, I had the baby on my hip and my cell phone in the other hand. The baristas had already made my coffee, so I didn’t want to hold up the whole line while I downloaded the Starbucks App, just for a free coffee. Instead, I just took out my debit card and explained to the barista that I only had the email. I told him that I would just pay for the coffee. Well this gentleman was so understanding (seeing that my baby was trying to grab the debit card out of my other hand and seeing that I was trying to juggle my wallet and phone at the same time) he told me the coffee was free! He didn’t require the coupon after all, and instead he said «Have a nice day». I thanked him profusely for his understanding and hurried out of there!
Great job to Starbucks! Other businesses– take notes!

Good location, plenty parking.
Never used drive-​through but line frequently looks long. Inside significantly smaller than demand. Lines move reasonably fast. Friendly enough service, nothing out of the ordinary. Good wifi.
Would recommend if your a Starbuck’s patron.

fast, friendly, A-​ok.
They have enough seating to get work done.

I was told by employees that this SLW Starbucks is the second busiest store in the state. It gets busy, especially in the morning hours, but it steadies down during lunch time. The employees are very nice and friendly and the store is always very clean. My only complaint is that the drink quality is inconsistent and depends on the barista working. However if I’m ever unhappy with my drink they have always been able to remake it without any issues.