Jefferson Healthcare

I had severe pain in the area of my left kidney. When I arrived at the emergency room of the hospital at 6 AM, I was immediately greeted by a staff member who took my information. Soon a nurse arrived and I was taken to an exam room. Within an hour I had a CT scan, IV and pain medication. Shortly afterwards a doctor arrived and told me I had two kidney stones that were passing (took his time to explain exactly what was going on). The staff was courteous, professional, and fast. I received excellent care and diagnoses. The service and professionalism was much better here, than I have experienced in any other hospital emergency room.

I rushed my very sick loved one to the ER with a medical emergency, without triage, we were literally pushed to the waiting room. What a scene! With my loved one panicked, screaming, violently vomiting, and shaking uncontrollably, I got her outside of the doors into the fresh air where every passerby offered us help in horror. My only response was that they knew we were here and were doing nothing.
With fears that she would start seizing on the concrete right outside of the «ER» I called 911. When the East Jefferson Fire Rescue ambulance arrived i was told that they could do nothing. No gurney, no blanket, no oxygen, no fluids, no duty to act. No treatment for an obviously sick and distraught young woman, and a solid, caring, giving member of our community (who pays taxes mind you). I have never seen anything like it!
We never received medical treatment there that day by anyone…
Way to go Jefferson General and EJFR!
Way to make a terrible day– the worst of my life.

Great staff. Everyone I dealt with during my moms final two visits was extremely professional and kind. The ER folks gave solid information and made decisions easy for me. A few days later in the icu, this attitude was replicated over and over. That’s not an accident. That’s practice and it starts at the top. Her last few hours were the best they could be. Dr. Chris, RN Linda and the respiratory tech Ken couldn’t have been better. My family thanks you as do I.

Review is for the ER only, as that is what I have experience with. We were in on a busy Saturday night for a head injury and cuts on my wife, related to a fall at the beach. Staff were busy but we were seen quickly for an ER. Support staff were pretty good, friendly and accommodating. The attending physician was cold and unfriendly, and acted very much like we were inconveniencing him.
The staff stage up at a computer bank in the center of the rooms, and I spent three hours listening to a lot of unprofessional chatter about A) all of the irresponsible patients and the alcohol they consumed, B) over use of the ER for minor injuries, such as a potentially broken toe and head injuries, and C) the homeless guy trying to use the ER for a free meal and a warm bed.
Everyone knows working in a hospital is stressful, especially ERs. I’m sympathetic to the frustrations, and get that it is hard to always be friendly. However, the bedside manner of the doctor could be improved, and I would avoid condescending judgements of patients in the future. Don’t act like your patients are putting you out or inconveniencing you, because your job is to see them. And especially don’t state such out in the open for all of those patients to hear. Your job is to deal with these patients.

Went for care… service was not good. Walk shut down and went to ER. Food was awful and limited. Physician ok but staff rushed and not caring, actually rude. What gives here: they need some competition to keep their pricing inline.

BEST lunchroom in town! NO KIDDING! And best salad bar too! Lots of fresh local ingredients, excellent entrees, 2 homemade soups every day, great sandwiches made on the spot and FANTASTIC baked goods. Online menu. Chef Arran knows what he’s doing!

As far as hospitals go in this area, its the best. Staff was amazing in helping my wife with her pain, and made sure she was ok to leave, constantly checking on us and her vitals, even the doctor seemed like he cared. Only problem was the original ‘room’ we were put in, it was originally a decontamination room hardly enough space for 2 people, but eventually we got a real room. All in all, a pretty decent experience. Definitly go here before the one in Port Angeles, you might save a few minutes driving there, but you’ll waste hours waiting, just to be told you’re stupid for coming in.

I haven’t been here — but my mom just spent way longer than I would have liked. She and her husband went to Port Townsend for vacation. Long story short — mom went to the ER last Thursday morning.
From the ER, to a couple days in ICU to a few days in a regular room, my mom received fantastic care across the board, and the staff was very good at keeping her husband up to date on what was happening, why, and what they were doing about it.
Thursday morning to mid day Tuesday — and now they’re on their way home. This will go down in history as one of the worst vacations ever — but in every phone conversation, I was told of how wonderful all the doctors and nurses were.
Thank you, Jefferson General, for saving my mom!