Chuck E. Cheese’s

Booked a large and expensive birthday for my son here. We were suppose to have a host to help us during our time there. We brought our own party supplies as we had a special theme. Arrived early so we could set up. The group of tables we were lead to still had all the stuff on it from the previous party; table cloths, pizza pan, chunks of cake, gift wrap, paper plates, cups half full of pop, etc. The host says I have to go do something, I’ll be back in a minute to start cleaning up. I wait and wait and the guy is gone. So I started cleaning myself because I’ve got guests arriving shortly. I even took a load of pizza pans back to the kitchen. Got it all cleaned up, even wiped the tables and chairs down, and put on our decorations. Now the guests arrive. Finally our host shows up, says he’s sorry but they are busy and they need his help. I manage to place the food order and I order a couple of extra pizza’s because some of the parents chose to stay. The kids go and play and eventually our pizza arrives. The host says he’ll do the serving, but he has to do something, promises he’ll be right back. I ended up serving the kids myself. Host just disappears. So we move on to opening presents. Now it’s time for the cake. To make more room, for the second time that day, I clean up all the tables and take pizza pans back to the kitchen. We brought our own cake because it was decorated with our theme. I put the candles on the cake. I realize I don’t have my camera. I walk over to the booth where our extra stuff is and the host suddenly shows up, quickly lights the candles and had the kids singing ‘Happy Birthday’. I’m still trying to find my camera, once I did, I was only able to get two pictures because the host decided it was time to get a move on. He quickly cuts the cake, serves it and was gone. All that money spent and some of the worst service ever. I paid so we could have a host and we barely saw the guy. I wanted to complain to the manager, but being my son’s birthday I decided not to upset him.

I have a four and seven year old so we visit this place a few times a year. We rarely eat here, just come for games. I’ve had the pizza and it’s just ok, but no one comes for the pizza anyway. Never tried the salad bar but it looks decent. My favorite time to go it around 10−11am. The place is a ghost town and the kids can freely run around playing all the games. You can usually get a coupon online for 100 tokens for $ 20, which will keep two kids busy quite a while. I find the place, when we go, to be very clean as well.

Food gets two stars but the decent salad bar might bump it up to three, but the games are the real deal here and I’ll let that get it up to 4. Kids have a blast, and the games get changed for new ones every so often which keeps it fresh. There’s a huge tube for crawling around in, and the mouse comes out and throws tickets at the kids every so often. Nobody comes here just because they want to go out to eat for dinner, so I don’t think the food quality should be what determines the review.

This place is cool for children, much better then the one I remember in Okemos. Food was eh, and it didn’t feel that clean, but still Gabriel had a blast and that is all that matters and was the purpose of our excursion.