Hello, my name is Alicia and I work for a small marketing agency. That said, I had been given a project that was breaking my brain. I was asked to create a smooth, sleek, and professional inner packaging design made solely out of card stock to fit inside of a small box. This was literally going to be the death of me; I barely know how to make a paper airplane and don’t get me started on swans. I’d been trying to conquer this project in the office for the past week, but I was failing miserably. This required precision, good ol’ fashioned creativity, and fancy terms like«hypotenuse». I realized I didn’t have the right tools to execute the unusual task at hand, so off I went to FedEx in hope of a miracle. I made my way over to the self-serve area, half hating my life and half determined to make this vision a reality. Justin, a friendly FedEx employee, must have picked up on my lost sad puppy vibes, because he quickly came over and asked if there was anything he could help with. He didn’t know what he was getting himself into, bless his heart. Justin was basically my FedEx Sherpa. He spent more than enough time with me on this project and might have even gotten into a little trouble for not working on something else after a while. We were in this thing together now. Once I was feeling confident in what we had designed, he went ahead and took my large 24 sheets of card stock and cut them down to size easy peasy. Hard part was over, so I thought. As it turns out, manually folding 100lb card stock is no joke, but I wasn’t nearly as bad as it could have been because Justin gave me a device used to press folds saving my fingers the trouble and agony. All the meanwhile, he printed off an unrelated 11 page pdf file for me while I was folding. What a life saver. 1.5 tedious, mind numbing, people in and out printing things and saying to me «you can do this» hours of folding later… DONE! To top it off, I mentioned I now had to find a custom hole puncher to really finish the job. I’m sure everyone was ready for me to leave at this point, including myself, but Justin offered his FedEx drill expertise to add holes in the center of my all card stock saving me a massive amount of time and effort. What a champ. Thanks to my FedEx Sherpa, Justin. I can now add Packaging Engineer Extraordinaire to my resume.