Uncle Ed’s Oil Shoppe

The never ending pushy requests to upcharge are grating and cause the oil change to take twice as long. Surprisingly expensive.
I do not recommend this business.

Best place in town and state never been cared for like this they check everything and their nice doing it. Everyone their is my favorite. Not going anywhere else ever again. MUST GO

great experience. they were fast and friendly and did not pressure me for any additional services. i will definitely be going back for future changes and service. and free wiper fluid top ups!

It’s hard to give this place a bad review– the level of service is good and they are quite fast and efficient with what they do… Now… That being said.
I do not know how the staff here is trained (or at other Uncle Eds for that matter because they are all the same) but I get the impression there is someone in the back that has the staff’s family held hostage and is threatening violence if they don’t read the script to each customer word for word.
Look I am sure the staff is told to hit every bullet point and offer every service, mention every special, etc but when I repeatedly say «just the oil change, im not interested in anything else,» and they STILL keep coming at me with repeated offers to add on services I get irritated. They tout a 10 minute oil change and they generally deliver but 8 minutes of that is taken up by one of the team members trying to sell you a laundry list of products and services that you didn’t come in for, cost a lot more than the oil change, and specifically said you don’t want. And when you try and politely decline they try and wheel and deal by knocking off a few bucks or telling you how great this is for your car, etc… Look, I just came to get my oil changed, please stop.
I realize the staff is probably trained to do this but a certain amount of common sense needs to be employed from time to time. If I specifically say I don’t want or need anything else and I’m in a rush and just the oil change please-​STOP, move on to the next customer.
It’s got to be every bit as annoying for the staff because I’m sure there are customers who get far more irritated by it than I do and take it out on them. Honestly if it wasn’t so convenient to get your oil changed in 10 minutes without an appointment and without having to get out of the car I would go somewhere else just so I don’t have to deal with listening to a sales pitch for 10 minutes.
Again the staff is good at what they do and the service itself can’t be matched anywhere else I’ve found but the hard sell tactics and the scripted routine is so annoying and pushy it almost outweighs the benefits

Yes… I was in fact 6,000+ miles over due for an oil change and I thank the employees for not judging me too hard out loud.
Indeed, they do up sell the heck out of you, but if you tell them what you’re willing to spend or not spend there’s no pressure. They’re incredibly nice about it all.
I miscalculated time and ended up needing to leave before the actually oil change took place, CURVE BALL! Fear not, they put their tools away and told me I could come back later, and came back I did!
They proceeded with the oil change, attempted to fix my serpentine belt that had slipped, and even ran codes to see why my engine light was on.
Uncle Ed, you should be proud of your employees because their customer service was excellent.

I really detest going to this place for an oil change. They’re already fairly high priced for the regular service, but it’s nothing but up-​sell and scare tactics about what can go wrong with your car if you don’t add the extra services from the moment one pulls into the bay. I literally counted six additional items or services they tried to sell or up-​sell me on my last visit. Amazingly the other customers in for oil changes on either side of me also needed an incredible number of extra services. I feel like I’m visiting an unscrupulous used-​car business when I go there
The oil change itself is ok, I guess, but they’re so busy trying to sell me anything and everything on my car that if I did really have a problem, I wouldn’t trust them to tell me accurately, because of all the unnecessary stuff I supposedly «need». I only go here as a very last resort, as it was with my last visit.