American Plumbing Services

Awful!!!
Had very little waster pressure in shower. The plumber took apart the faucet, and I turned the main water on and there was full pressure, as water shot across the bathroom. He said it was probably the cartridge, but he would have to go get one as they didn’t stock that model in their shop that is located about 6 blocks away. He was gone for 1 ½ hours.
When he returned, he put the new cartridge in, and there was no water.
He told me he was STUMPED and couldn’t figure it out, and that I would need to make another appointment to get the pipes replaced. Big $$$ in that.
He packed up his tools and left me with NO water in the shower.
WHAT A WASTE OF $ 300!!!
WHAT A SCAM!!!
I called D&F Plumbing, and they came out the next morning and replaced the faucet, and all was well.
I talked with the owner of American Plumbing a few days later, and he couldn’t care less.
AVOID AMERICAN PLUMBING!!!

These guys are the best in the most ‘old school’ kind of way. I own a Duplex, in addition to my own home and my son’s home. I’ve used them on multiple occasions, mostly in semi-​emergency mode. They always
1-​returned my call if they didn’t immediately answer the phone
2-​set up appointments quickly
3-​say what they’ll do, then do what they say; no add-​ons or sales pitches
4-​send highly competent Journeyman plumbers only
5-​charge a fair and reasonable price
They’re my Plumbers for life!

We needed a hot water heater to replace a broken one. American Plumbing Services installed the wrong kind of water heater. It looked like a sloppy job (see pictures) and the workers were very rude. When we asked questions, the owner of the company threatened us. We paid the company in full the very next day, just to put the whole thing behind us. But almost immediately we started to notice an odor, which started in the water heater area and progressively got worse throughout the house. It became so bad we finally called NW Natural Gas to come out.
Sure enough NW Natural Gas determined that there was «major spillage» of exhaust into our home as a result of the work this company did. NW Natural Gas proceeded to turn off our gas service to the water heater and Red Tagged it (see pictures) leaving us without hot water.
We had an inspection performed on the water heater by the City Of Portland Bureau Of Development. The inspection results confirmed that American Plumbing Services did not perform the work to code.
We still needed a working hot water heater. So we chose to have the repair work done by a different plumbing company — one not associated with American Plumbing Services — for the commercially reasonable price (multiple bids were acquired) of $ 1,850. We sent Anthony Johnston, the owner of American Plumbing Services, a certified letter explaining these facts, enclosed a copy of the chosen plumbing company’s receipt for $ 1,850, and we asked for the $ 1,850 to be reimbursed.
The owner of American Plumbing Services responded with a short phone message saying he «disagreed» with the letter and would not be sending us the reimbursement check as we requested. When we called him back, he reiterated he wouldn’t send us the check and declared: «You don’t have that many options available.»
American Plumbing Services chose to dodge responsibility for their mess. We’re very unhappy with them.

Mason was right on time, got my drain fixed fast and was super nice. Great service!

What a stand-​up company. A little over a year ago they replaced my main water line to the house – in the dead of winter dealing with ice and frozen soil. The water was back on within 48 hours. More recently the irrigation system was leaking at the main water connection box, Mason came out to check the problem, discovered a cracked valve, he dug out the box and replaced the connection at not charge. I would highly recommend this company.

we’ve had many bad plumbing experiences, so i was expecting the same from this company.
i was so wrong. they are GREAT. they explained everything and let me know what i could do on my own, to save money. they worked fast and were friendly.
their work was thorough and their customer service is excellent.
will definitely be using them again and recommending to others.

My kitchen faucet decided that the «off» position was for losers and all the really cool faucets run a constant trickle of hot water, oblivious to any and all attempts to convince them otherwise.
Disagreeing with my faucet’s newfound passion for wasting hot water, I called American Plumbing Services, which did a ton of work on my home right after I bought it. They were great to work with then, and they’re great to work with now.
I called them at 9 and they said someone would be by sometime between 11 and 3. Victor the plumber called me back at 11 to let me know he would arrive in about a half hour.
He arrived when he said he would, he quickly diagnosed the problem and did what he could to solve it, and he gave me advice on how to proceed. He showed me the parts that had gone bad and he gave me advice on what brands to look for when I buy a new faucet. He was courteous, fast, and personable.
I will definitely use these guys again and you should too!