I had some severe virus and malware on my laptop(inspite of using both Norton 360 and MalwareBytes); I tried, without success, to take care of the problem myself. A friend recommended Computek. I took my laptop to them and they solved the problem quickly and at a reasonable price. It has just been two days since I used them and I will update this review if necessary; however, so far I am very pleased. My friend who I trust very much has used them for several years and gave them excellent reviews.