Dezi Salon

I enjoyed my experience with Kristina because she is personable, but she used VERY cheap product for my highlights, which have now left my hair completely frizzy and un-​rescuable, no matter how many hydrating masks I use. She also made huge random highlight streaks. I now have to wait for all my hair to grow out to make up for it. Really, really unfortunate. So unfortunate that although my hair appointment was this past July, I am writing this now because I am constantly reminded of the mistake I made going to this salon and I am still very upset. Beware!

I need to let future patrons know of my unfortunate experience here. While I fully understand taste is a subjective issue, the cut I received was so in-​expertly done it will take a minimum of a year, I believe, before I can even be start the repair process. I asked the stylist, Christina (Kristina?) to add some layers to my mid-​back length hair, and to style my bangs. Instead of layers she cut three levels into my hair. I now have a top length of hair that hits at mid ear, one at my shoulder and one at original length. She also cut my bangs so unevenly, that I won’t have the alternative of wearing them any way but swept to the side.
While my hair appeared oddly styled in the salon, I assumed I would go home wash it out and style it to my liking. You can’t reasonably expect someone new to style your hair ‘the way you normally do.“
When I got home I discovered the depth of the problem with the cut.
While mistakes happen, attitude is everything. I called and told her about the issues with the cut, let her know that I didn’t want a do-​over, but that I felt it was important for her to know.
Her response is that she needed to see it, why did I style my hair? Did I use a flat iron? She would refund the tip but nothing more, and that every one is human.
I’m including this detail so you’ll understand not only was the cut not done properly, the response from the salon was very disappointing. An apology goes a long way in repairing a paid — service gone wrong, but an argumentive attitude only adds salt to the wound of a really poorly — executed hair cut.

I am not the kind of person that leaves bad Unilocal reviews… Until now. I scheduled my appointment at 4pm and showed Christina a picture of a balayage that I had found online (new trendy hair style). It is basically high lights throughout that don’t start at the roots.
After FOUR hours and 3 attempts at coloring my hair, I left with a straight line across my head, orange ombré that was completely fried at the bottom four inches. She had put my hair in foil with the hair color (I have really dark hair) and was FLAT IRONING the foil with my hair inside and completely melting it! Nightmare!!! Thank goodness I have thick and healthy hair or it all would’ve fallen out. I left without a haircut and I even had to blow dry my own hair twice!
I cried all night and all morning and was able to get into a new salon my mother-​in-​law recommended. I had no choice but to cut off 5 inches off of my length to get to my healthy hair.
I am now out $ 235 from two days and two hair appointments.

Not to say that my hair is ruined or anything, but I definitely could have had a better experience.
First of all, I made an appt. Which may have been silly considering this place takes walk-​ins, but I wanted to be sure that I could get in right after work (5:30), without being THAT girl that keeps people at their job late. I got there kindof early (5:15) because I was able to find parking no problem (no parking lot here). I walked upstairs and she politely asked if I could wait downstairs or go walk around and shop or something. Not a big deal at all! I was early, and a client was just getting up out of the chair, so I figured she was just cleaning up/​prepping for my service. As I walked down the stairs I heard her invite another client to sit down. Knowing I had an apt at 5:30, she took a client at 5:15. What? This kindof irked me because I take time and appointments pretty seriously. Whatever. I waited, probably went upstairs at about 5:50 (it was a male haircut).
She didn’t introduce herself, so I couldn’t even tell you the name of the woman who did my hair. She kindof seemed like the owner to me, but who’s to say. When I called to book and appointment I said full color and cut, and when I got there, she didn’t confirm this. But neither did I, so I guess that’s my fault, too. I showed her one picture and she blasted off to the color room to fix something up. She ended up just doing highlights (without telling me), but she nailed the color so I’d guess this woman knows her stuff when it comes to color– I just wish it was all over! Her friend was sitting in a chair waiting the whole time, chatting her ear off. Which would be fine because I could join in, if they weren’t speaking a different language. They eventually started speaking English and we were all chatting, which was enjoyable. They kept making a ton of recommendations on my hair, which was just a little bit overwhelming. I think the worst part was that her and her friend were obviously making plans for after I left — calling friends, talking about where to eat, etc. And at one point, she became super rushed, and I got a little bit nervous that she was caring less about my service. Then another friend showed up and she quickly/​crazily dried my hair as her friends were clearly waiting for her to finish my service so they could go forward with their plans they had established during my appointment. I paid quickly, and I was out the door with a bun on my head.
Overall– I’d say cool for a walk-​in, if you go during the day. Don’t expect a lavish, plush, warm salon.

Worst salon experience to date. Tried to blame me for choosing a dye that turned red in my hair — took not one but 2 walk in haircuts during my appointment when she was the only one working. Had me sitting there while she was doing their hair while my scalp was burning. Rushing through my haircut. Made me blow dry my own hair. Horrible afternoon. Waste of money & now have to go fix my hair somewhere else now.

Im hard to please as it is. throw my hair in the mix and expect a grab bag of expectations no one could match… except for One.
I originally found Christina via a Groupon or Living Social deal this time last year. Im always hesitant when using a new stylist so I come armed with print out of the hair both style and color I am wanting. Christina was amazing, she nailed both the color and the cut PERFECTLY to the photo. Having passed this initial test of trust, the next time I went to Christina I was prepared to do something I hadn’t done in over 17 years — change my hair style, a little more aggressive of a cut and bangs, a little less Rachael. And it turned out amazing! Its so nice to have the freedom to change my hair style without fearing the failure. When I recently went in for a simple bang trim, having only been a month passed since hair cut, she felt compelled just to make some tiny cuts to neaten up the grow out and ends, so my cut looked entirely fresh!
Ive seen Christina just about dozen times now for bang trims, regular hair cuts, colors, conditioning treatments, ect. She also offers her Groupon pricing (if that’s how you find her) for the duration you are her client (so forever), and 10 punch cards that get you free product after 10 trips to the salon! Shes a doll, shes reasonable, and even better than all of that, shes good, shes really really really good. So good, this is the first review Ive written on any business in over 2 years.
And shes made a life long client in me.

I was apprehensive about my first Deva Curl cut in my new home of Portland. I had some horrible experiences with previous «Deva stylists» who had no clue what they were doing. Before, when I asked for layers, I always got the creepy «pyramid cut»…Anyway, Christina listened to my request and even expertly delt with my earlier attempt to «change it up» with a shaved side that I decided to grow out. She was not intimidated by my curly Black hair, and deftly cut it into a great shape that will continue to grow. I had almost given up and was ready for another BC (big chop). Christina talked me out of it. My hair is thick, healthy, and much easier to manage, even though it’s beyond shoulder length. Thanks, Christina!

Oh honey no.
I got a groupon for this salon a few weeks back. I vet places pretty hard when I’m using groupon, but it had good reviews so I went for it. When I called to schedule my appointment, the receptionist had a very thick accent, but whatever. I ended up having to reschedule and she fit me in same day.
When I got there, I found out the receptionist IS the hair stylist. And the assistant. And the manager. She was the only one there, trying to do everything. She did my hair while working on someone else’s dye job, and still having to answer the phone. She was very nice, but how can you really expect to get a good haircut when someone is splitting their focus like that?
I brought a picture with me just in case, and showed her what I wanted. I have long, thick, wavy hair, so layers are a must to keep the volume down. I asked her to cut three inches off and to shape the layers. What I GOT was six inches off my hair, and terrible layers. I went home and cut all the layers myself. It will take probably a year to grow my hair back to where I wanted. I was so sad :(Save yourself the heartbreak and pay for a real salon.

Best haircut ever! I came in as a walk in yesterday and have never been there before. Christina made me feel like I’ve been an old friend for years and love the cut she gave me! Also great price as it was $ 30 for wash, cut, dry and style. Looking forward to going back to her!

Christina is absolutely adorable. She did a fabulous job on my hair. Love her!

I went to Dezi Salon for the first time today and saw Christina. I am pretty skeptical about trying new stylists usually and Christina absolutely blew me away! I had a full foil, a deep conditioning treatment, a cut, and style and she made me look and feel absolutely awesome. My hair can be tough to color because I have had so many different dyes on it and often have grow out so my hair is multiple colors at once and some virgin hair and some color treated. She got my highlights just the right amount of blonde that I was going for and I LOVED the way it turned out.
Not to mention how incredibly sweet and nice she was the whole time and so easy to talk to! I highly recommend her to anyone in the Portland area. The salon itself is also very cute and cozy and has an awesome view of the busy street below.
I will definitely be returning to see Christina at Dezi Salon and I live in Seattle! Her work is worth the three hour drive!

I get very nervous trying new places. This is a very cute and cozy salon so I tried it. I’m very pleased with the service. Christina did a wonderful job. I will be going back.

This salon’s only draw for me, Kelsey Rambo, left. I wouldn’t go back.

Kelsy is Amazing!
I’ve been having Kelsy cut and color my hair for the last 6 years. She is great with blondes and fine hair! I’m always satisfied with my hair, and she is always very accommodating for changes and new ideas. The studio is in a great location and very clean and comfortable.

My first visit with Josh was a 5*. He gave me the most beautiful color ever, and while the hair cut wasn’t perfect right away, he was happy to let me come back in a few days later to make a few tweaks on the house.
My second visit to have my color re-​applied and roots touched up was a splash of cold water. I’m not sure what happened, but rather than walking out with the same beautiful dark-​auburn color, I was the bewildered owner of fire-​engine-​red roots.
When I realized that it wasn’t correcting itself after a few washes (I’m a newb to coloring), I called the salon, hoping he might be able to do something about this bizarre disaster. I left 3 voicemails before giving up and concluding that they had decided I was a Problem Customer that they didn’t want to deal with.
Very much a 1* sort of experience :(
Fortunately most people I met decided I was trying to do something cool and edgy with my hair, but the situation was a deep disappointment all the same.
Very sad, because I think Josh is an incredibly sweet person, and my first coloring knocked my socks off.
(edited for typos)

Josh and Dan are gracious, knowledgeable, skillful and interesting. Everything you read so far about Josh being a curly-​hair specialist is true. But whether your hair is curly, wavy or otherwise, Josh is a versatile stylist who really takes his time to get to know people and express their personality with their hair. All this, and you’ll get your hair styled in a relaxed, private setting.
Finally, just in case you’re skeptical about the name «Dezi Salon», so was I. It turns out it was the previous owner’s choice and they respectfully decided to keep it.

Having naturally curly hair, finding a stylist can be an absolute nightmare. I hadn’t had a good haircut in well over a year and a half. Long story short, Josh was absolutely AMAZING. He talked me through his process which was very reassuring and showed me the progress as he went along. The staff was incredibly fun and we joked and laughed the entire time.
My curls have never been bouncier! I will be back again and again for sure!

I was really excited about my haircut appointment here with Josh because I’d read that he did a really awesome job with curls. Well after my last bad haircut months ago my curls were in some serious need of help before a big event I had coming up. I got to my appointment right on time and the other woman in the salon told me Josh wasn’t there yet. I am typically never right on time for things, so I didn’t mind waiting. However, after 20 minutes of waiting I asked the woman in the salon if I had mixed up my appointment, even though I’d gotten a confirmation phone call the day before from the salon. She then went to check the messages and came back up to inform me that Josh wouldn’t be able to make it in that day and that my appointment had been cancelled. She told me they’d tried to call me but when I checked my phone I didn’t have a missed call, message, or even a text.
I was really upset that I had taken an hour out of my really busy day to waste my time on the other side of town. However, I understand that things come up sometimes so I left a note with the woman for Josh to call me to reschedule because I really did need a haircut and preferably before my event that weekend.
I never even got a call back to reschedule or any sort of contact apologizing for not showing up for my appointment. Sorry, Dezi. I really really wanted to like you but after this experience I felt really disrespected as a customer.
I’m sure the people at Dezi do a great job, but I’m not taking the chance of getting blown off again.

I love Dezi Salon. Sure, you have a to find a place a park on one of Portland’s trendier streets but Amber at Dezi is so, so worth it! The place is super cute, the front desk peeps are very sweet and I get tons of compliments on my hair! :)
Amber is awesome! She cut my hair several times a few years ago and then I recently started seeing her again and I am so glad I did! She listens and always does a fantastic job! I am one of those people who has to go home and style it myself before I make a decision on if I like it or not, with Amber, I leave feeling like my hair looks amazing straight from her chair! She is quick, does bang trims in between cuts and can and usually can get me in pretty quick, which I like! :)

I was in a mad rush for a quick haircut before I left for the holidays, like most people. I had never been to Dezi before but walked past it everyday and decided to give it a shot and see if they could fit me in. When I went to book my appointment the woman takes one look at my hair (it’s a curly/​wavy) and turns out a specific stylist and says «when are you working». I love the fact that she suggested someone that was experienced with dealing with curly hair.
My haircut looks fantastic, the girl working was super sweet (and moving to Austin which is frustrating, considering that I hate finding a great stylist and then having them leave but I wish her the best). The receptionist is extremely nice and helpful and always remembers me and seems actually delighted to help you. I love it when people enjoy their jobs and that transfers over to how they treat you.