Diamond Nails Salon and Spa

I want to say thank you to Diamond Nails Salon and Spa. My Mom, who is fighting a very serious illness, and I got mani/​pedis at Diamond this afternoon. The women there were so gentle and considerate with her. They helped her moved around and made sure she was comfortable at all times. I was able to relax and enjoy my mani/​pedi without worrying about her for a little bit. Their concern and respect really touched me. It was a wonderful experience and I now have the cutest flower with an adorable «Diamond» center on each big toe. This place rocks.

If you want to get treated like crap and
wait in a chair for 45 minutes and then get up and leave because the service is so awful then this is your place. After seeing the reviews and pictures of the disaster nails I’m glad I left. No diamonds here. Not even a cubic zirconia.

I love this place provides great customer service, the nails they do are fantastic and will want you coming back for more.

Everyone in my family goes to Kelly and have for years, three generations of women and even my dad went to her when he was not well enough to do his own feet. She was very gentle and great with him. She can take care of in grown nails better than anyone I’ve ever seen.

Went in for a pedi and enjoyed every minute of it. The staff is super friendly and the gal I had did a great job. Longest massage I have ever had while getting a pedicure. They also have a huge selection of polishes. I will most definitely be coming back :)

So Pist off after the husband of owner has me wait almost 2 hours they tell me they can’t do my nails because he does not like me because I complaint of the ugly job he did on a design after he charged me $ 10…then proceeds to start doing other walk in that came in after me… the owner tells me sorry you have to wait till 1 pm really??? It’s 11 am I’ve been here since 930am… wtf??? I now waisted my whole morning and I have to be in court at 1pm… u guess if they do a bad job just keep it to yourself cause they will treat you like a nobody! I will figure out where else I can complaint cause I’ve never been treated so badly. …uggghhhh

I always go to diamond nails. Have never been disappointed. My daughter goes there also. They do a beautiful job on her nails.
She takes in a pic of something she likes and they do it. 5 star rating. And they also clean their tubs out after a pedi. Very nice.

Every single time I have gone anywhere else, I have been disappointed…
I have been getting my nails done and pedicures from Diamond Nails ever since Jimmy and Kelly took over the shop several years ago. Kelly is by far my favorite, as she takes the time to get my nails just right. Sure, there are occasional flaws, but I have tried many other salons and nobody compares. I am actually quite picky about my nails.
I have to agree with the review of the waxing services. There is nothing spectacular about this aspect of the business. Minus the 5^th star for this and the little bit of sprucing up that would make the salon really shine.
Some people have noted that Kelly seems to deliver inconsistent customer service. While that may be true, she is always-​always polite. Even when her customers are downright rude to her (and yes, I’ve seen it), Kelly is calm and never says anything out of turn.
If you want great service, be a great customer.

I was thinking of going to get my nail over at Diamond today but after reading everyone preview never mind i will go to New York nail salon.

I had to write a review for this place. I have been to many many nail salons and absolutely love this place.
No it’s not new, but 2 of the 3 nail tech. I have gotten are great :) They even served me Veitnamses coffee. Also they don’t have a ton of nail tech. Running you in and out as fast as they can, they take their time.
A lady had drove from Vancouver and was apologizing for «cheating» on them as she had been all over Vancouver and could not find anyone as good.

Although they were very quick to take me as a walk in lip wax I feel they failed on proper hygiene in their salon. They took me to the private room to a table to lie on that looked like one of the ladies children had just been lying on it, because the other available table DID have one of the children lying on it. The lady performing my lip wax service did no prepping/​cleansing of my lip before she started she just spread the wax on and started removing the hair. No after waxing soothing cleansing was done either. I’m not new at this salon service but this was definitely the first time I felt like I paid for a service I could have done just as good in my own bathroom at home. And to have a couple of kids sitting there watching… WTF!

Worst fill ever, worst polish job ever!!!
I had been here 3 times before as a walk-​in and each time I was «lucky» enough to have the owner do my nails. She was nice and did an okay but not great job. But for $ 15 couldn’t really expect greatness.
But my most recent visit (and definitely my last) was another story. Same woman (the owner) did my nails, but she acted like I was a new customer, she didn’t remember me at all (interesting since each time I tell her my name AND I’m an excellent tipper… I always tip at least 20% for good service!)
She barely said two words to me during my fill. And she totally RUSHED through it and did a horrible job. My nails were not even, had rough edges, and little dips that didn’t get smoothed out. And she didn’t even ask me round or square.
I asked her (very nicely) to please file/​smooth them out, which she did. I was totally willing to overlook that, BUT THEN she did a really, really, really horrible job polishing. I didn’t say anything, because I thought she would clean all the stray polish off my cuticles and fingers at the end. NOPE. She stuck a fan in front of me and said «let dry» then walked over to another station. That’s when I realized she had rushed with me to start on her «regular customer.»
I let my nails dry then walked over to pay her. Despite the poor customer service and bad nail job, I tipped her 20%. She didn’t say thank you, or have a nice day, or see you again next time… nothing!
I will not go back.

I have written in the past about Diamond Nails great pedicures and nails but I would also like to add that Kelly does a fantastic brow and facial wax. Prices are average for the area. What I like is that I do not come out with an un-​natural brow line, I look like me only better.

I really liked this place. I came in to get a full set. They were very clean and sanitary. They were extremely thorough in their job and did a perfect job. Its been a week and a half and none of my nails have broken or feel loose or are lifting. My favorite part about this place was that she used a brand new nail file and buffer on my nails that were taken out of a bag and given to me at the end of the service. It was just a small reassurance of their sanitation. My only complaint is that if you want a color besides red you might want to bring it yourself.

I have been coming here for a couple years and they are wonderful to me and my mom. They are very hospitable, knowledgeable, and love what they do. Come in have coffee, tea, or water and relax; listen to music you are in great hands. They also offer waxing, massage, facials, etc.

So it started with me trying to call and make an appointment with them. The message stated on Sundays they open at 10:00am. After multiple attempts i finally got a person around 11:30a. I made an appointment for a full set and pedicure.
I got there right on time to sit and wait for over 20 minutes. Jerry started on my nails and seemed very rushed. any time i would try to talk he would quickly answer. Even after i requested a couple things, he didn’t seem to care and filed and shaped the nails his way. he then dropped me off at the pedicure chair without finishing my nails and without saying anything and left. Kelly came and did my pedicure. It was good, same as most places i have been. During the pedicure, another customer had a cup of coffee, so i asked if i could have a cup. Kelly said yes but then i guess forgot because i never got it. After my pedicure, which was in complete silence… they had no music or TV on, she asked what i would like on my nails. It was a basic one over all color with sparkles on the tips. She then RUSSSSHHEEDD and painted my nails horribly with spotty edges not even covered and not evenly painted. when i asked if i could add something to the tips as i first asked for, she then said «They look good like that» and walked over the next client. She then left me unattended for over 30 minutes while i just waited for any type or attention, to check my nails, see if im doing ok, ANYTHING??? Finally i got out of the chair and went to the counter to pay. They didn’t ask how i liked my nails, or even say thank you. I am very sad because i love getting pampered and getting my nails done and this salon will never have me as a customer again. :(

I love coming to this nail salon. All I go in for is a monthly pedi and gel manicure… They do a great job 99% of the time if I am not rushing them. I’ve taken all my friends there… Will always come here for my nail needs.

I should have known better than to frequent one of these dime a dozen nail places. But it was close, and they always did a decent job at making my toes shiny. (I am a runner so this is hard to do).
Of course I had to endure Nuoc Nom going off on her fellow nail technician in her foreign tongue every time I went. She was probably going off about my jacked up toe nail and the fact that my ankle tattoo from the 7^th grade IS SO not hip. I was willing to look past all of this because they had massager chairs and an altar with a buddha and fruit in the corner. Let’s not forget the gaudy picture frames of hair styles from the 80’s, hung neatly on the wall in the original cardboard they were shipped in.
Once in a while they would try to upsell and insist that I needed a diamond sticker placed on my toe or air brushed finger nails. Once in a while they would insist that if I did a body wrap I would lose ten inches in 4 seconds! We had this thing going, Diamond nails and me and it was alright.
Sadly, this all came to a screeching halt when a woman I had never seen before ripped out a chunk of my 10 year old son’s hair while cutting it. She made him cry, did not even give me an explanation and when I confronted her politely she bitched me out in Vietnamese, accused me of not wanting to pay the measly $ 10 that I was refusing to pay and proceeded to try to get my son involved in the argument. MY TEN YEAR OLD SON!
Never in my life have I wanted to knock someone out so badly! And this is coming from someone who’s last fist fight was in the seventh grade! This dear reader, is where my relationship with Diamond Nails was put to rest.
If you can tolerate a little Vietnamese smack talk while getting your toes caressed, by all means, be my guest. But please, for the love of all that is holy! Please do not take your children to this hag, you might end up knocking someone out!

I returned today to this spa for a full set of solar nails. They are BEAUTIFUL!
I love the people, the atmosphere, and the work they have done for me!