DSW Designer Shoe Warehouse

Today at the Portland, OR location, I witnessed a 3 year old girl get savagely bitten in the face — IN THE FACE — by a customer’s dog. This was NOT a service dog. This was not a dog TRAINING to be a service dog. This was literally someone’s pet. The child was severely hurt, the mother was distraught, and all the employee could say was that per company policy, pets are allowed into the stores. This was not a small toy dog that people carry in their purses. This was easily a 35 – 45 pound dog who was literally taller than the child it bit. As a customer, I am outraged that the store policy allows anything other than service dogs into their locations. It’s an appalling policy and today’s completely avoidable incident proves that PETS HAVE NO PLACE IN THE STORES.

I love buying shoes at dsw. But this store lacks variety. It’s staff is eh a guy kept staring at me the whole time! Like what the heck it was quite an awkward shopping experience. I did walk out with a pair of uggs on sale for 140. Besides the cheap uggs I’ll be staying clear of this dsw in cascade station.

It’s a warehouse for shoes. If there was a way to type out the sound effect for angels singing I would totally type it. This place is huge. The selection is amazing. I have big a$$ ski feet and have a hard time finding size 11 in other stores. I never have a problem at DSW. They’ll also order your size/​color and have it shipped to the store or to your home for no extra cost. Their clearance department is a good ¹⁄₅ of the store itself. They have bags and accessories to choose from as well.

I had been all over the city in search of a pair of 1920’s inspired shoes for a themed wedding I was attending with no luck. I was about to give up until I wandered into this DSW.
This location has a pretty large selection of many different shoe styles for both women and men. I recommend checking out the clearance racks in the back of the store. I was able to find a pair of black T-​strap Naturalizers that were not only comfy, but also had just the look I needed. As the shoes were on the sale rack, I ended up paying much less than I thought I was going to spend. It was clear that I needed to treat myself to a second pair of shoes. I ended up with a casual pair of Converse slip-​ons that were also waiting for me in the clearance rack.
I love the size of the store and also the selection. What I didn’t like is the fact that there were several employees milling about and not a single one greeted me or offered to help. I didn’t really require any help, but I find it uncomfortable to browse a store without any employees acknowledging me until I reach the front counter to hand over my money. I can say that the girl who rang me up was super friendly and did a great job.
DSW also has fun accessory items like purses, socks, and even jewelry.

Much improved over past experiences there. Very nice staff on the floor who were helpful/​available while not shadowing you, which was good. Selection as always is hit and miss — as a size 9.5 it’s hard to find any of the non-​cheesy, non-​stiletto shoes in my size, but I still make it out of there with something at a great deal! Disappointing men’s selection which is why it doesn’t get 5 stars, but glad to go to the register and (for the first time ever) not have the cashier pester me after I don’t want to provide my private phone number or get on their mailing list (in the past it’s been really painful to the point that they acted offended if you didn’t sign up). That being said she just handed my receipt without saying Thank You. Sigh. But hey, I go here for the prices.

Fab, Fab.
I didn’t know there was a DSW at the Cascade Station near the airport.
Totally, checked it out quick like. I usually get dizzy in the DSW-​Bridgeport. It’s just so many choices, aisles. I scanned the clearance rack and tried a few. Then tried on some regular priced items. I decided I needed to get going and settled. Not settled!, but picked a brilliant pair of boots. It was a Franco Sarto, tall, grey boot for 129.94 at clearance. I approached the register and the cost was half of that!!! Wow. Thank you so much for the grand deal. 64.97 for suede-​boots that make me taller. Gal at the register was delightful.

Friendly staff: they greet you upon entering the store, they greet you and ask if you need help when passing through the aisles, and they offer to call and find your size at local stores if they scour and see they don’t actually have it – before you even ask them to.
Store itself: well stocked, purses/​accessories well organized, but the shoes people try on and leave laying about could get restocked a little faster (especially if I am reviewing that after visiting the store on a Monday afternoon, not super busy time)
Bathrooms: spacious and handicap friendly but a little creepy… dimly lit and flickering… please fix the light bulbs in there so we don’t feel like we just walked onto the set of scary movie
DSW prices: not sure if each store gets to run different promotions, or if there’s a difference between regional stores, and online… there must be. Plenty stocked clearance section, I actually found the perfect shoe my husband was looking for in his size which never happens with clearance stragglers. But, since the online promos are not applicable in stores, I wish the cashiers wouldn’t hand you flyers about those discounts because if I just spent money in the store, the chances are unlike I’m going to log onto your webpage and buy more… so now you’re just making me feel bad like I wish I could’ve saved money and shopped online… better left unsaid.

The Docker brand belt purchased in July is already worn out! I have never purchased such poorly crafted product ever and will not return. Obviously made to a low price point rather than to be functional! A Belt should last longer than 4 months!

I found the cutest pair of leather Sofft pumps for $ 25. Signed up for the DSW card and got $ 5 off. Then I cancelled it because they sent a million emails.
Went back a few days later with a $ 10 off coupon, and found another pair of shoes for $ 29. Sweet.
The brands aren’t that great, but every now and then you do get some quality stuff. And I really like being able to just wander around and not have someone ask me if I need help every five seconds.

Great selection of wonderful shoes. Unfortunately they did not have my size. Place was clean but it was difficult to find employees to ask for help since they were only located at the register.
Would go back if in the need for any shoes.

This year I decided to spend my Christmas bling on shoes! So I ventured to DSW and bought not 3… not 4… but 8 pairs of shoes… or so I thought. I purchased all 8 pairs of shoes and walked directly back to the car which was parked in the front row outside the store (need I remind you of my laziness). I drove home and pulled out my bags only to discover…7.5 pairs of shoes!
The lady that rung me up at DSW forgot to put one of my shoes back in the box. As my dad says… if you only have one shoe — you end up walking in circles. Well, I’m too pretty to walk in circles with one shoe, so I ended up calling the manager. After putting me on hold for 20 minutes, he asked to call me back. After «searching» the store for my missing shoe he called and said that he checked the security cameras and DSW was not at fault… the shoe had made it in the bag. RIGHT!
«So you are telling me.…on one of the busiest shopping days of the year, you got some popcorn and started watching surveillance tape for my missing shoe?»
«Yes ma’am,» replies uneducated liar.
I didn’t have to read Nancy Drew to know something fishy is going on! Will I get my shoe back? Maybe not. But I plan to get CSI or the FBI involved and at least get a $ 10 gift card.

The store itself is awesome, I think. But (some of) the employees there… meh. This DSW has a wide selection of stylish, comfy, quality shoes and you’ll find new stuff there every week.
They also have a pretty big clearance room located in the back of the store that’s semi-​closed-​off so I won’t have to feel bad or embarrassed being seen as a cheap bastard. Clearance items are discounted 40%, 50%, 60%, or 70% off marked price. The clearance room has a good selection, but of course, isn’t as vast compared to the sea of shoes outside of it. You can also find «new stuff» in the clearance room every week (if not every day or every few days).
SOME of the employees there are nice. They’re often not very helpful, but there’s really not much they can help you with other than ringing you up and maybe calling another store for you to check if another store has the shoes you want. If you don’t find the right size shoes you want out on the floor, don’t bother asking them if they have more in the back. They’ll tell you all their shoes are out on the floor and you can either try to find it online or at another store (which is in Tigard). While DSW looks better than a Payless or the shoes department at [insert name of a department store], they don’t offer customers services like those at Nordstrom. They won’t follow you around or grab you half a dozen of shoes to try on. I personally find that better and less intimidating and/​or irritating. :) Browse — Try — Grab — Pay — Go
If you sign up for their DSW membership, you can get a $ 10 coupon via mail and earn points from your purchases. When you reach a certain number of points, those points can be redeemed for a coupon. The membership is cardless and feeless. You will also get a coupon on your birthday!

I hear this DSW is pretty new and expected to be welcomed with a field of shoes. But nope! The selection was not impressive… There weren’t any shoes that cried out to be bought.
Three stars for the CLEAN and BIG restroom.