Eastport Autos

This is place is wonderful. OUr car broke down last week and the guys here helped us get a new one. no hassle and we got financed with a credit union.

Avoid this Business, if at all POSSIBLE!
My wife and I bought a 2002 Jeep Grand Cherokee from this guy. We were all about giving the «little guy» our business. Unfortunately, we will never make that mistake, again.
He [the Dealership owner] ASSURED us that his «mechanic» checked it from top-​to-​bottom, and «certified it» as «just fine.» And yet, by the apparent owner’s own admission, «the ‘mechanic’ barely speaks English.» So I could not help but wonder, «how would he know if the vehicle is in such good shape, if the ‘mechanic’ can barely speak English? But I DID take the owner at his «word.» This was a MISTAKE.
Now don’t get me wrong; this «businessman» has done this before. I had barely met this guy… and the next thing I new… I bought a Jeep! This dude was slicker than Interstate 90 in late December!
Now with that being said, the hood compartment struts were shot. Earlier in our conversation, he had agreed to replace them. When the «deal» was agreed-​upon with the customary handshake, we had reminded him about the hood compartment struts. Again, by his own admission, he stated that he was «hoping that we had forgotten about that!» That remark left me slightly alarmed.
NOW… Let us address the «Finance Guy,» nicknamed «Doc.» We could not help but notice that «Doc» received a convenient telephone call (as we were filling-​out the associated paperwork,) regarding his «church attendance,» over the next week. He actually went out of his way to mention «church,» on the telephone, with whoever was supposedly speaking to him. It was as if such a comment was orchestrated for our benefit. Although we did not «buy it» for a second, we remained hopeful
toward the relative ‘honesty’ of the deal. Admittedly, we were trying to keep an open mind. And, unfortunately… We were mistaken.
THEN… «Doc» tried to sell us «maintenance insurance,» which we considered and researched well! As it turned-​out, the «maintenance insurance» he offered (and recommended) was ONLY good for pre-​selected «service centers,» all of which were only in the Greater Portland Metropolitan Area, and none of which were «Jeep specialists.» Yet, the cost of such plans were in excess of $ 1500.00. So if we broke-​down in Missoula, MT… we would be «up the Clark Fork without a paddle!»
It was THREE DAYS (or less) after we drove the Jeep from his lot, that we found a horrendous, binding/​grinding/​groaning sound, emitting from the rear end. We then contacted the Dealership. He [the Dealership owner,] again reiterated that his «mechanic» «certified» our Jeep as «totally fine.» Soon thereafter, we learned from Jeep, that the ENTIRE REAR END… AXLE AND DIFFERENTIAL, needs to be COMPLETELY REPLACED! Jeep further commented that the differential fluid had never been properly serviced, nor had the appropriate, MOPAR friction modifier been added to the limited-​slip differential.
How can it be that the illustrious dealership «mechanic» missed this detail? Moreover, how could such a competent «mechanic» have missed the binding/​grinding/​groaning noise emitting from the rear end… and vibrating within the cabin?
Yes, we test-​drove it. But the test-​drive was conveniently too short to have noticed the issue.
We wasted no time contacting the Dealer with our concerns. He just told us that ‘there was nothing he could do.‘
So our ultimate recommendation is, AVOID this Dealership. Admittedly, we made a mistake. We will NOT make it again. Always trust your GUT!
As is the norm with me, if I have something to post on the Internet… and I can BACK-​IT-​UP, I gladly sign it with my real name!
— Ivan Loock