Fix Auto Gresham

Car sat for 3 ½ weeks. Insurance authorized AND paid but they did nothing.
Claimed they looked at all damage. Insurance company intervened and recommended another shop. They were thorough. Found $ 4000 more damage and went right to work,
Fix seldom returned calls, rude when I actually came in and missed appointments.
Insurance had dropped them from preferred list.

I went in for an estimate and the gentlemen who performed it highballed it so severely that it was a joke. I have auto body repair experience I learned in trade school in the navy and when I mentioned how simple the right rear quarter panel would be to fix (by hand for the majority of it) the guy was like, «oh no way that can be done easily, it will cost 3 thousand just for that part of the fix». What a douche. Then he commenced to tell how there may be «hidden damage» and that it will be quite a bit of money to have it checked and fixed.
I wouldn’t have my vehicle left there for any amount of time unless I was there to observe every aspect of what they might try and do. Basically a set up to charge as much as possible. Highly untrustworthy operation. The only folks who should get their vehicle fixed here would be people who are having the other person’s insurance company pay for the work.

Jaw dropping customer service. Randy went above and beyond for me while my car was in the shop due to hit and run. He even offered to drop me off at Starbucks while I waited on a follow up repair. Couldn’t be happier with the quality of the repair either. My car is as good as new and CLEAN!